NewCare Continuum Partner - Medical Assistant Lehigh Valley Health NetworkCare Continuum Partner - Medical AssistantCetronia, PAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
NewCustomer Experience Coordinator MarshallsCustomer Experience CoordinatorDoylestown, PA$14.75–$15.25 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCustomer Service Advocate- Billing St. Luke's Health Network, Inc.Customer Service Advocate- BillingAllentown, PAFull timeIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Weekend Patient Engagement Partner, Connect to Care -Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner, Connect to Care -Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Weekend Patient Engagement Partner - Connect to Care - Access Center St. Luke's Health Network, Inc.Weekend Patient Engagement Partner - Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access Center St. Luke's Health Network, Inc.Part Time Patient Engagement Partner, Evenings and Weekends, Connect to Care - Access CenterAllentown, PAPart timeManages and works referral work queues when assigned and provides supplemental inbound patient call support during high volume times using (and vice versa), and uses judgment to prioritize and accommodate patients, based on patient needs. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Patient Concierge, Palmerton Primary Care St. Luke's Health Network, Inc.Patient Concierge, Palmerton Primary CarePalmerton, PAFull timePerforms clerical service delivery functions with patients, including check-in, patient consent, check-out, pre-registration and real-time eligibility verification, registration, MyChart education, appointment/testing scheduling (as applicable) at check-out, point of service payment collection, and addressing patient inquiries (e.g., form and medical record requests). Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
Medical Assistant, Pediatric Primary Care, Sellersville St. Luke's Health Network, Inc.Medical Assistant, Pediatric Primary Care, SellersvilleSellersville, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant - Palmerton, Primary Care St. Luke's Health Network, Inc.Medical Assistant - Palmerton, Primary CarePalmerton, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Quakertown Primary Care St. Luke's Health Network, Inc.Medical Assistant, Quakertown Primary CareQuakertown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Cedar Point Primary Care St. Luke's Health Network, Inc.Medical Assistant, Cedar Point Primary CareAllentown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
NewCertified Medical Assistant, North Hunterdon Primary Care St. Luke's Health Network, Inc.Certified Medical Assistant, North Hunterdon Primary CareHampton, NJ$17.55–$26.33 / hourFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. 4. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments ; gives injections or immunizations within State guidelines.
Medical Assistant - Cedar Point Primary Care, Allentown St. Luke's Health Network, Inc.Medical Assistant - Cedar Point Primary Care, AllentownAllentown, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Primary Care, Souderton St. Luke's Health Network, Inc.Medical Assistant, Primary Care, SoudertonSouderton, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Medical Assistant, Lederach Primary Care St. Luke's Health Network, Inc.Medical Assistant, Lederach Primary CareHarleysville, PAFull timeCommunicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits. Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
Customer Care Representative - Career Advancement Opportunities!! Casella Waste Systems, Inc.Customer Care Representative - Career Advancement Opportunities!!Northampton, Pennsylvania$20–$21 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Representative Career Advancement Opportunities!! Casella Waste Systems IncCustomer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
NewCustomer Care Representative New Tripoli BankCustomer Care RepresentativePASkill(s): Strong interpersonal relations and communicative skills; moderate reading, writing, grammar, and mathematics skills; a working knowledge of bank operating policies, proficient computer skills, including Microsoft Word and Excel; Outlook; knowledge of various office machines, visual and auditory skills. Serve as a subject matter expert as it relates to New Tripoli electronic/mobile offerings which includes but is not limited to: Online/Mobile banking functionality, Bill Pay, signing up for electronic statements, transfers, etc.
Customer Care Specialist Mallinckrodt PharmaceuticalsCustomer Care SpecialistBridgewater, New JerseyAs a part of the world class Customer Care Department, the Customer Care Specialist is responsible for Cultivating and maintaining favorable contact with key and major accounts of the organization in an assigned area or territories. Partner with internal teams (Sales, Service Centers, Distribution, Quality, Clinical, Regulatory, Legal, Finance) and external vendors to ensure smooth logistics, product availability, compliance, and customer satisfaction.
Customer Care Representative Career Advancement Opportunities!! Willimantic Waste Paper Co., Inc.Customer Care Representative Career Advancement Opportunities!!PA$20–$21 / hourDemonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Customer Care Account Coordinator - Bilingual Victaulic CompanyCustomer Care Account Coordinator - BilingualEaston, Pennsylvania2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. 3. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
Customer Care Account Representative - East Victaulic CompanyCustomer Care Account Representative - EastEaston, Pennsylvania2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care Account Representative Victaulic CompanyCustomer Care Account RepresentativeEaston, PennsylvaniaPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
NewCustomer Care Account Representative/Senior Victaulic CoCustomer Care Account Representative/SeniorEaston, PAPerform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. Identify and report all instances of customer problems or system deficiencies that are not immediately resolved to Supervisor, Sales Representative and/or Management.
Customer Care International Account Coordinator Victaulic CoCustomer Care International Account CoordinatorEaston, PA2. Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the accurate, timely and effective handling of the customer requirement. 3. Maintain and distribute customs documentation such as NAFTA certificate, commercial invoices, certificates of origin, shippers letter of instruction and shippers export declaration, etc.
Customer Care Representative Nationwide Studios IncCustomer Care RepresentativeNJRemoteWe are also proud to be the official photographers for the United States Military Academy, United States Naval Academy, and the United States Coast Guard. Nationwide Studios operates nationally under two brand names: "Teddy Bear Portraits" specializes in early childhood photography.
NewCustomer Care Representative HNL Lab MedicineCustomer Care RepresentativeAllentown, PennsylvaniaM-F Variable Days 1400-1800, Every Other Weekend Sat/Sun Variable Start 1100-1200, Holiday RotationTheprimaryfocusoftheCustomer CareRepresentativeistoprovideclear,effective,and seamless communication regarding laboratory inquiries to our valued clients. Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction.
Customer Care Coordinator HB Home ServicesCustomer Care CoordinatorHarleysville, PennsylvaniaAnswer incoming calls for the Home Service Teams to include HVAC, and plumbing service requests, billing issues, agreement enrollment, fuel requests and general customer concerns. Impact customer service experience by problem solving and turning frustrated customers into repeat customers- Creating the 5-star Experience.
Customer Care Specialist Mallinckrodt LLCCustomer Care SpecialistBridgewater, NJ$50,000–$82,000 / yearAs a part of the world class Customer Care Department, the Customer Care Specialist is responsible for Cultivating and maintaining favorable contact with key and major accounts of the organization in an assigned area or territories. Partner with internal teams (Sales, Service Centers, Distribution, Quality, Clinical, Regulatory, Legal, Finance) and external vendors to ensure smooth logistics, product availability, compliance, and customer satisfaction.
Customer Care Account Representative - TEMP-to-PERM Victaulic CoCustomer Care Account Representative - TEMP-to-PERMEaston, PAResponsible to develop and improve the focus of customer relationship management with both internal and external customers as well as support the Victaulic Product Delivery System by maintaining a proactive and integrated communication flow with Sales, the Distribution Center Managers and our customers regarding customer service issues. Perform quotation and order entry, edit and maintenance, handle all telephone, fax or email inquiries relating to freight, product application, or billing issues for primary accounts and other accounts as required.
Customer Care Agent Star Group LPCustomer Care AgentPAYou will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Wealth Management Customer Service Specialist The Guardian Life Insurance Company of AmericaWealth Management Customer Service SpecialistBethlehem, PA$42,830–$64,250 / yearAnswer and resolve phone, email, and chat inquiries from financial professionals and clients on wealth management operations, including new accounts, transfers, mutual funds/annuities, stocks/bonds, alternative investments, qualified and non-qualified plans, and brokerage/advisory platforms and tools. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardians jobs website (Careers at Guardian at https://www.guardianlife.com/careers).
Customer Service Carlos Ramirez - State Farm AgencyCustomer ServiceEASTON, PA$15–$20 / hourCarlos Ramirez - State Farm Agency, located in Easton, PA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Allstate Insurance Customer Service Representative-Hybrid Johanna James-AllstateAllstate Insurance Customer Service Representative-HybridHarleysville, PA$40,000–$60,000 / yearAs a Insurance Customer Service Representative, you will be the frontline of our organization, assisting customers with their inquiries, resolving issues, and ensuring a positive experience with every interaction. Base salary is $40,000 to 60,000 based on experience with additional commissions and bonuses' and be part of a team that cares about both its employees and its clients.
NewInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.•
Customer Service Agent MieleCustomer Service AgentPrinceton, New JerseyThis role focuses on creating positive customer experiences by actively listening, resolving inquiries, providing product guidance, troubleshooting issues, and coordinating service solutions such as scheduling technicians. The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media.
Customer Experience Specialist Tesla IncCustomer Experience SpecialistNJEngage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers Provide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals Passionate about the Tesla Mission and our innovations in the personal transportation industry. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environment Valid driver's license required For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles.
Correspondence Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJ Capital HealthCorrespondence Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJNJ$20.91–$27.19 / hourCommunicates effectively and consistently with other departments such as Patient Access, Utilization Management, Health Information Management, Denials, etc. for relevant correspondence such as authorizations, appeal letters, and audits to ensure high priority requests are tracked and addressed by the responsible parties. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity.
Cash Application Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJ Capital HealthCash Application Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJNJ$21.33–$27.73 / hourOccasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity.
Seasonal Customer Experience Specialist Tesla IncSeasonal Customer Experience SpecialistNJ$18.24–$27.36 / hourAs the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
NewCustomer Service Specialist Dick's Sporting GoodsCustomer Service SpecialistAllentown, PAPromote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience.
Customer Service Representative (Loan Consultant II) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant II)PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Customer Service Representative (Loan Consultant I) Lendmark Financial Services LLCCustomer Service Representative (Loan Consultant I)Easton, PAPrepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers.
Eyewear Customer Service/Sales Advisor MyEyeDr IncEyewear Customer Service/Sales AdvisorDoylestown, PAOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.
NewCustomer Service Advocate- Billing St. Luke's University Health NetworkCustomer Service Advocate- BillingAllentown, PAIndividually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Customer Service Advocate is responsible for handling incoming telephone calls, e-mail, and written correspondence to the Single Business Office (SBO) regarding billing questions and/or concerns for hospital and physician billing self-pay balances.
Customer Experience Attendant Weis MarketsCustomer Experience AttendantHillsborough, New JerseyWeis Markets offers a competitive wage with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity and critical illness. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Education and/or experience completed or working towards a high school diploma or general education degree (GED).
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistAllentown, PennsylvaniaRemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
NewCustomer Service Representative PMA CompaniesCustomer Service RepresentativeAllentown, PAAs a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC. · Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
NewCustomer Service Agent Miele & Cie KGCustomer Service AgentPrinceton, NJ$40,000–$45,000 / yearThis role focuses on creating positive customer experiences by actively listening, resolving inquiries, providing product guidance, troubleshooting issues, and coordinating service solutions such as scheduling technicians. The Service Support Agent delivers exceptional customer service to Miele consumers and business partners across multiple channels, including phone, e-mail, chat, and social media.
Registered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On Bonus SchuylkillRegistered Nurse (RN) On Call - Home Care - SE Berks, Bucks, and Montgomery Counties $15,000 Sign On BonusAllentown, PennsylvaniaProvides educational opportunities for patients, families, and clinical staff focusing on end-of-life issues, palliative care, advance directives, pain management, symptom control, home care, hospice, and discharge planning. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.