div class="careers-description__container">Chevrolet of Smithtown has an immediate openings for motivated team members in our fast growing, established Business Development Center. If you are a customer service specialist looking to further your career with an established and respected automotive dealership organization, join our team at South Shore Kia!.
Specifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Specifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). Seja ajudando a entregar medicamentos que salvam vidas, desenvolvendo soluções de transporte sustentáveis ou apoiando as nossas comunidades locais, a sua carreira contribuirá para muito mais do que você pode imaginar.
Lake Success, NY30+ days ago
Specifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). Seja ajudando a entregar medicamentos que salvam vidas, desenvolvendo soluções de transporte sustentáveis ou apoiando as nossas comunidades locais, a sua carreira contribuirá para muito mais do que você pode imaginar.
What You'll Do: Deliver Personalized Client Experiences: engage with clients across digital channels (chat, phone, email) to provide warm, professional, and personalized service. Create meaningful engagement opportunities that extend beyond digital touchpoints - inviting clients to in-person experiences, special events, or community initiatives when applicable.
OVERVIEW: The Operations Assistant – Customer Care supports the Customer Care Manager by ensuring efficient operational processes, monitoring key performance indicators (KPIs), and facilitating cross-functional communication between the customer care team and warehouse operations. This role is responsible for tracking customer experience metrics such as CSAT, managing operational workflows, and leveraging systems including SAP, eVisibility, Shopify, and Gorgias to maintain seamless order and customer support operations.
p>Recognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Dynamic liaisons, agents serve as the first point of contact consumer advocates to acquaint clients with SelectQuote's platform of products (Senior, Life, Auto & Home, Dental/Vision/Hearing, and Identity Theft Protection) ensuring they are not overpaying for insurance and maximizing savings. As the only client-facing team to support all three divisions of SelectQuote (Senior, Life, Auto & Home), agents make outbound phone calls to newly enrolled and existing policyholders to ensure customer satisfaction and guide members through utilization of plan benefits.
li>Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. - Handles inbound calls and emails, schedules appointments, and addresses inquiries on orders and deliveries.
Lyndhurst, New Jersey30+ days ago
Reporting to the VP of OMNI Operations, this role is responsible for day-to-day operations, performance management, and continuous improvement of a multi-channel Customer Care function, including inbound/outbound contact center operations and after-sales service (repairs). - Partner with Digital/IT teams to optimize Customer Care systems, including Salesforce Service Cloud, Order Management, Marketing Cloud, and Experience Cloud, Commerce Cloud for OOBO and CSC.
Agents could be asked to assist with enrolling clients in their Medicare plans, assisting our Healthcare Select team with Population Health initiatives, and other potential responsibilities as needed Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success Education and Experience: Recent insurance, call center, or sales experience preferred High school diploma or GED required Requirements: If you do not currently hold an active Life & Health or Accident & Health insurance producer license in your resident state, you will be required to obtain the necessary license prior to starting with assistance from our onboarding team Prolonged periods of sitting at a desk and working on a computer Hardwired high speed internet connection with minimum download speed of 20mbps and upload speed of 20mbps. Skills/Abilities: Strong Work Ethic and Ability to Build Client Relationships Solutions focused Mindset Propensity to Advocate for Consumers and Be a Sales Team Liaison Ability to adjust to business needs & changesFlexibility with business needs - You need to be able to commit to high-volume hours during peak season.
In this role, you'll be the first point of contact for our customers, delivering responsive and accurate service that keeps our business moving forward. If youre driven by precision, energized by problem-solving, and passionate about providing exceptional service, we'd love to hear from you.
Pomona, New York30+ days ago
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Minimum Qualifications: High School diploma, typing speed of 30 wpm, high attention to detail, excellent customer service skills and strong communication skills. Requires eye-hand coordinator and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization. Demonstrated knowledge and competence in several technical areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.
The Namy Agency is actively seeking a reliable team member who is willing to do what is needed to ensure team success, whether that be working in our Stamford or Bronx location. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
p>Duties and responsibilities of the Director, Insights Intelligence include but are not limited to the following: - Deliver Insights That Drive Action: Translate customer data across CSAT, NPS, sentiment, and Voice of the Customer into clear, actionable strategies that leaders can operationalize.
- Partner to Deliver Impact: Work cross-functionally to ensure insight-driven actions are defined, tracked, and result in measurable improvements.
p>Client Overview: Join a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. You will support customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners.
You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
p>Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. This role involves direct interaction and coordination across local energy efficiency program implementation teams, the customer care services organization, subcontractors, and client representatives to ensure program goals and client expectations are met or exceeded.
New York City, New York30+ days ago
p style="min-height:1.5em"/>Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.