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As a Customer Service Representative - State Farm Agent Team Member with Lora Lunn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits: <ul><li>Simple IRA</li><li>Hiring bonus</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lora Lunn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist clients with policy changes and updates.</li><li>Process insurance claims and follow up with clients.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Strong communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>

Lora Lunn - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Claims Processing

Communication Skills

Community Support

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Insurance

Interpersonal Skills

Multitasking

Resolve Customer Issues

Revenue Growth

Track Customer Issues

Training/Teaching

Before opening my own State Farm agency 7 years ago, I worked for another agent in central Arkansas and even spent time as a welder—experiences that taught me the value of hard work, resilience, and teamwork. Administrative office tasks, including but not limited to taking payments, researching billing issues, answering calls, quoting coverage changes and following up on payments and cancellations.

Benefits: <ul><li>License reimbursement</li><li>401(k)</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Health insurance</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> About our Agency: I graduated from the University of Central Arkansas, and today I balance life with my wife, our three kids, and enjoying the outdoors and farm life. Before opening my own State Farm agency 7 years ago, I worked for another agent in central Arkansas and even spent time as a welder—experiences that taught me the value of hard work, resilience, and teamwork. Our agency has grown into a strong, full-time team of 12. We have a friendly, laidback culture where we work hard and play hard, and when the agency wins, the team wins. Every year, we focus on making things better for our team, offering growth opportunities, support, and a positive environment where success is shared. We provide competitive benefits including commission, life insurance, a health insurance stipend, 2–4 weeks PTO, and a 401K. We’re looking for driven, team-oriented candidates who want to grow with us, contribute to a supportive and winning culture, and be part of one of the best agencies in the area. Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.    Responsibilities:  <ul><li>Administrative office tasks, including but not limited to taking payments, researching billing issues, answering calls, quoting coverage changes and following up on payments and cancellations.</li><li>Completing policy reviews and underwriting requests.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Continuously looking for sales opportunities in the conversations had on a daily basis.</li></ul>Requirements: <ul><li>Excellent communication skills - written, verbal and listening</li><li>People-oriented</li><li>Customer-service oriented</li><li>Coachable</li><li>Proactive in problem solving</li><li>Able to learn computer functions</li><li>Ability to work in a fast-paced environment</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.   This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Jordan Smithson - State Farm Agent

Billing

Customer Training

Financial Services

Health Insurance

Licensing

Presentation/Verbal Skills

Problem Solving Skills

Reimbursement

Sales

Team Player

Telephone Skills

Training Program

Underwriting

Welding

Writing Skills

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

<h2>Position Overview</h2>Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.<h2>Responsibilities</h2><ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li></ul><h2>As an Agent Team Member, you will receive...</h2><ul><li>401K</li><li>Hourly pay plus commission/bonus</li><li>Health benefits</li><li>Paid time off (vacation and personal/sick days)</li><li>Flexible hours</li><li>Growth potential/Opportunity for advancement within my agency</li></ul><h2>Requirements</h2><ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent communication skills - written, verbal and listening</li><li>People-oriented</li><li>Detail oriented</li><li>Proactive in problem solving</li><li>Able to learn computer functions</li><li>Ability to work in a team environment</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Customer Care Jobs in Proctor, OH

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Customer Care Jobs in Proctor, OH

Customer Service Representative - State Farm Agent Team Member Lora Lunn - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jordan Smithson - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Mark Hodson - State Farm Agent

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