Customer Care Specialist LancesoftCustomer Care SpecialistReston, VARemote$35As a Customer Care Specialist, you will be responsible for managing all SAT, PSAT, AP, and CLEP escalated customer service matters through to full resolution, while identifying root causes and reporting findings to team leadership to support continuous improvement. This role handles time-sensitive, high-complexity escalations from customers (teachers, parents, students), within established SLA requirements utilizing CB systems (most like salesforce CRM).
Customer Care Representative (CCR) STRUCTION SOLUTIONSCustomer Care Representative (CCR)Quantico, VARemote$14–$16 / hourStruction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management.
Customer Care Consultant Toll Brothers, Inc.Customer Care ConsultantReston, VA$28–$37.14 / hourThis role oversees work orders, schedules homeowner/trade appointments, and processes purchase orders while supporting quality improvements and contributing to customer satisfaction metrics to enhance the overall homeowner experience. The Customer Care Consultant provides “Tier Two”, second-level support for homeowner service requests,managing and resolving issues through virtual sessions, artifacts, or coordination with onsite teams within their region.
Customer Care Coordinator JushiCustomer Care CoordinatorWoodbridge, VirginiaOccasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewProgram Manager, Customer Care Support Center JCS Solutions LLCProgram Manager, Customer Care Support CenterSpringfield, VA$91,000–$118,000 / yearIn addition to overseeing the Customer Care Support Center, the Program Manager will provide program oversight for supporting technologies, including Microsoft Dynamics 365, Microsoft Power Platform, and Microsoft 365 solutions used to support customer service operations. Job Summary JCS Solutions is seeking an experienced Program Manager, Customer Care Support Center to lead and oversee customer support operations for a high-visibility federal program serving U.S. Military families, Department of Defense personnel, and members of the general public.
Customer Care Manager - State Farm Agent Team Member Anthony Lutsik - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberArlington, VAFull timeSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
U-Box Customer Care Representative (Cdl) U-HaulU-Box Customer Care Representative (Cdl)Herndon, VA$19–$21 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
U-Box Customer Care Representative (Cdl-A) U-HaulU-Box Customer Care Representative (Cdl-A)Hyattsville, MD$24–$26 / hourPhysical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or chemicals.
Customer Care Manager LESLIES POOLMART INCCustomer Care ManagerClarksburg, MD$60,000–$70,000 / yearPart timeLeslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. Our dedicated Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying. .
Senior Customer Care Coordinator Graduate Management Admission CouncilSenior Customer Care CoordinatorReston, VirginiaThe Senior Customer Care Coordinator plays a key role in supporting day-to-day customer care operations by resolving complex customer issues, guiding third-party support teams, improving processes, and assisting with the management of AI-powered service tools and workflows. Partner with the Senior Manager to implement and optimize AI-driven customer service workflows, including automation, routing, self-service, and agent-assist tools.
Customer Care Representative SOLitude Lake ManagementCustomer Care RepresentativeWashingtonBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet.".
Vice President, Digital Customer Experience Choice HotelsVice President, Digital Customer ExperienceNorth Bethesda, Maryland$240,000–$330,000 / yearThis role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms—from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.
Customer Care Services - Test ConfidentialCustomer Care Services - TestWashington, DC$196–$390 / hourWe're all about making job hunting fun, easy, and impactful—because finding your perfect fit should feel good everywhere. You'll be texted a link for a 10 min questionnaire that will help match you to the job (or others that might suit you!).
NewCustomer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
Vice President, Digital Customer Experience Choice Hotels Int. Inc.Vice President, Digital Customer ExperienceNorth Bethesda, MD$240,000–$330,000 / yearThis role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms-from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.
Digital Branch Customer Care Representative EagleBankDigital Branch Customer Care RepresentativeBethesda, Maryland$23.24–$33.44 / hourFull timeResponsibilities: The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolManassas, VirginiaAs an Unarmed Patrol Officer with Allied Universal at a dynamic tech and telecommunications location, you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support access control activities. Provide customer service to employees, visitors, and/or vendors while carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
Virtual Travel Assistant – Booking & Customer Care Destination CareersVirtual Travel Assistant – Booking & Customer CareWashington, District of ColumbiaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This entry-level remote role is designed for people who want flexibility, training, and the option to grow within the travel industry.
Customer Care Coordinator CselitegetawaysCustomer Care CoordinatorWashington D.C., District of ColumbiaIn this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences. Follow up with clients prior to departure to ensure they feel prepared.
Customer Care Specialist - WFH Spade RecruitingCustomer Care Specialist - WFHAlexandria, VAThat’s why we’ve built a culture where ambitious professionals can excel — supported by advanced digital tools, hands-on mentorship, and a team environment grounded in trust, collaboration, and integrity. This position goes far beyond managing policies — it’s about creating genuine connections, educating families on their options, and becoming a trusted resource they can rely on for years to come.