Call Center Temporary Practice Coordinator Axelon Services CorporationCall Center Temporary Practice CoordinatorSan Francisco, CA$18–$25 / hourRole Responsibilities: Support a high-volume orthopedic call center receiving approximately 400 600 calls per day. Ideal Candidate Profile: APeX/Epic experience strongly preferred.
Member Engagement Specialist Pacific Health GroupMember Engagement SpecialistSonoma, CA$46,000–$52,000What Success Looks Like: A successful Member Engagement Specialist consistently generates new member referrals through proactive community presence, maintains strong relationships with partner organizations, and ensures every individual they meet feels welcomed and supported in connecting to PHG services. Member Engagement Specialists build rapport, educate members on available services, assist with enrollment, coordinate justice-involved and community-based warm handoffs, and ensure members are successfully connected with Lead Care Managers for ongoing care coordination.
Retail Support Specialist DSIRetail Support SpecialistNovato, CAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Bilingual Customer Service Navigator- Health Plan Johnson Service GroupBilingual Customer Service Navigator- Health PlanSan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Customer Service - Bilingual South San Francisco, CA Johnson Service GroupCustomer Service - Bilingual South San Francisco, CASan Francisco, IL$26.50–$33.50 / hourUse strong professional judgement to determine when to escalate member or provider inquiries to other Healthplan departments; share important information and collaborate with these teams to resolve issues, this includes referring members to health services for care coordination and guiding providers to specialists for help with complex claims or questions. Educate members and providers about eligibility, benefits, and the healthplan provider network; assist members in selecting or changing their primary care physician and provide accurate information about available providers and effective dates for PCP assignments.
Call Center Representative (Patient Services) Marin Community ClinicsCall Center Representative (Patient Services)Novato, CaliforniaFull timeWe offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits. Overview: Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services.
Call Center Associate Brighter BeginningsCall Center AssociateAntioch, CAFull timeBrighter Beginnings is a 501c3 nonprofit organization and has been responding to the needs of families in resource-poor neighborhoods since 1984, when our work began in response to the alarming differences in mortality and illness rates among African American babies compared to other children. Duties include, but are not limited to, receiving incoming calls, answering patients’ questions, sending patients’ messages to their medical providers, and all aspects of appointment scheduling.
State Farm Experienced Insurance Customer Service State Farm Agency - Danviville/AlamoState Farm Experienced Insurance Customer ServiceDanville, CALIFORNIA$50,000–$100,000 / yearAs a Licensed Insurance Customer Service Representative, youll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
NewCall Center Manager MV TransportationCall Center ManagerSan Rafael, California$75,000–$89,000 / yearFull timeOversee passenger trip requests manually or through use of an automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. Oversee, when necessary, rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies.
Bilingual Customer Service Representative ManpowerBilingual Customer Service RepresentativeOakland, CAManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Help Me Grow Care Coordinator Contra Costa Crisis CenterHelp Me Grow Care CoordinatorWalnut Creek, CA$31–$34 / hourIn Contra Costa County, Help Me Grow works in partnership with First 5, the 211 call center, and community agencies to provide developmental screening, resource navigation, and coordinated referrals for families with children ages birth through five. Through early identification and coordinated support, Help Me Grow strengthens connections between families, healthcare providers, early childhood programs, and community resources that support healthy child development.
Primary Care Services Project Manager Integrated Resources, IncPrimary Care Services Project ManagerSan Francisco, CaliforniaFull timeWork in partnership with Primary Care Services leadership to identify improved practice operations through the oversight and participation in projects such as the Patient-Centered Medical Home (PCMH) and the Public Hospital Redesign and Incentives in Medi-Cal (PRIME) initiative. Develops staff in collaborative decision making and shared governance to ensure a shared voice in clinical care practice, exchange of ideas, enhanced communication, and continually improved clinical and patient care outcomes.
Front Desk/Patient Care Coordinator (Physical Therapy Office) iMotion Physical TherapyFront Desk/Patient Care Coordinator (Physical Therapy Office)Fremont, California$18–$22Administrative duties will include providing the highest level of customer service, greeting and scheduling patients, answering phone calls, as well as handling various other administrative tasks. We strive to create an environment where every team member feels valued and knows that their work makes a meaningful difference in the lives of our patients and the communities we serve.
Customer Service Advisor (Heavy Equipment Parts & Service Sales) Pape' Machinery, IncCustomer Service Advisor (Heavy Equipment Parts & Service Sales)Fremont, CAFull timeProgressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
Customer Service Warehouse Associate Ewing Outdoor SupplyCustomer Service Warehouse AssociatePacheco, CA$20–$255399 Pacheco Blvd. Pacheco, CA 94553.
NewCall Center Specialist Marin City Health and Wellness CenterCall Center SpecialistSan Rafael, CAThe Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and callers. Advises patients of clinic policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate, advises patients to bring in necessary financial and/or insurance documentation as indicated.
Call Center Scheduler, Access, (Novato), Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, California$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato) Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Supervisor, Operations 24 Hour Home CareSupervisor, OperationsConcord, CaliforniaWorking closely with the Manager or Senior Manager, Operations, the Supervisor provides day-to-day coaching and workflow direction while serving as a key resource for operational excellence and continuous improvement. The Role : The Supervisor, Operations supports frontline operational execution within a branch, office, or defined local market providing non-clinical care services to individuals with intellectual and developmental disabilities (IDD).
Manager of Access, Access, (Novato), Full-Time, Days MarinHealth Medical CenterManager of Access, Access, (Novato), Full-Time, DaysNovato, California$93,600–$140,067 / yearThey will play a critical role in ensuring seamless and streamlined patient experiences by coordinating outreach efforts for scheduling referrals, managing incoming calls for patients seeking to schedule their appointments or services, ensuring financial clearance is obtained prior to the appointment, and optimizing processes to enhance patient access to healthcare services. MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others.