296 Results for

Customer Care Jobs in Rochester Hills, MI

Jobs

New!

Dearborn, MI1 day ago

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

New!

Dearborn, MI1 day ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Dearborn, MI1 day ago

Remote

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

New!

Dearborn, MI1 day ago

The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

New!

Dearborn, MI1 day ago

$16–$22 Per Hour

The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

New!

Dearborn, MI1 day ago

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

New!

Auburn Hills, MI5 days ago

$15.25–$15.75 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Ann Arbor, MI5 days ago

$15–$15.50 Per Hour

New!

Ann Arbor, MI5 days ago

$15–$15.50 Per Hour

New!

Detroit, MI3 days ago

$135,000–$180,000

As the Director of Customer Service, you’ll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided, informed, and inspired throughout their journey with us. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

New!

Troy, MI4 days ago

$15–$17 Per Hour

Passion for dogs, making memorable experiences, and understanding of pet parent expectationsOutgoing personality with strong communication skillsComfortable speaking with guests and promoting services in public settingsSales-minded and confident engaging new clientsReliable transportation and willingness to travel locally for eventsAbility to work weekends, evenings, and community events as neededPrior customer service, hospitality, retail events, or promotional experience preferredComfortable using technology including tablets, scheduling systems, and basic Microsoft Office toolsWhat You'll Get. Represent K9 Resorts at community events, festivals, farmers markets, and local partnershipsEngage with pet parents and educate them on our luxury boarding, daycare, and grooming servicesDistribute promotional materials, giveaways, and "coming soon" informationSupport grassroots marketing efforts including local business outreach and neighborhood engagementHelp generate leads, tours, and future reservations prior to openingCreate excitement around grand opening activities and promotionsServe as polished and enthusiastic brand ambassador in the community.

Rochester, MI23 days ago

$15–$19 Per Hour
Full-time
Employee

Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.

New!

Troy, MI1 day ago

$50,000–$65,000 Per Hour

Must be able to remain sitting in a stationary position for prolonged periods Requires the ability to move about inside the office Must be able to move items weighing up to 25 pounds Must be able to communicate effectively with staff, customers, vendors, and the public Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer . High School diploma or GED Minimum of one (1) years of professional work experience Customer service or call center experience Basic computer skills, including familiarity with MS Office Problem solving Excellent communication skills as well as great organizational skills Able to multi-task Must be able to work independently as well as part of a team .

Novi, MI25 days ago

$21.38–$25.38 Per Hour

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.

Detroit, MI30+ days ago

$50,000–$75,000 Per Year

You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.

New!

Madison Heights, MI2 days ago

$39,520–$46,800 Per Year
Full-time

The Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences.

Southfield, MI, MI11 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Detroit, MI30+ days ago

$50,000–$75,000 Per Year

Detroit, MI14 days ago

$22–$22 Per Hour

If you think this Utility Services Care Coordinator position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting! A-Line Staffing is now hiring Utility Services Care Coordinators (Energy Assistance Program)in Detroit, Michigan 48202.

Detroit, MI16 days ago

Temporary
Contractor
Full-time

The designer will help define and refine end-to-end user experiences for customer service representatives using an AI-enabled support tool, including workflows, interaction patterns, screen states, edge cases, and responsive design considerations. This role is critical to maintaining design momentum during delivery, supporting a smooth transition of product ownership, and ensuring the experience is clearly documented and ready for implementation by client teams.

Pontiac, MI16 days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

Pontiac, MI30+ days ago

Southfield, MI23 days ago

We are seeking a compassionate, customer-focused, and highly organized Polish-Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast-paced, high-volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.

southfield, MI30+ days ago

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Pontiac, MI30+ days ago

Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.

Sterling Heights, MI12 days ago

Remote

We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.

Detroit, MI30+ days ago

The ACC Associate performs core adoption center work, including processing adoptions and assisting with intakes and euthanasia requests, while providing the highest quality of care for both the people and animals at our shelters. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services.

Troy, MI30+ days ago

Remote

Full-time

To WOW our customers, you are driven by providing a best-in-class client experience for all parties both internally and externally, you take great pride in operating in a client-facing environment and value working cross-functionally to deliver innovative client and member-focused solutions. Integra Partners works with hundreds of healthcare providers of durable medical equipment, orthotics and prosthetics to help facilitate the care of thousands of patients per year.

New!

Farmington, MI3 days ago

What You'll Do** Handle inbound calls, outbound calls, chats, and online leads** Book appointments efficiently using the 3-day board* Deliver consistent service using the Six Steps of a Call* Support Home Care Club members with scheduling and renewals* Complete follow-up calls and administrative tasks as neededKPIs* Raw inbound call booking rate of 37%+* Average handle time between 3-4.5 minutes* Quality score of 80%+* Minimum of 35 inbound touches per dayWhat You Bring2-3 years of customer service or call center experience, strong communication and typing skills, Microsoft Office/Teams experience preferred, and a high school diploma or GED required. Big TaskProvide every customer with a delightful experience while booking jobs into the 3-day board and supporting the team's scheduling success.

Ferndale, Michigan18 days ago

Plymouth, MI30+ days ago

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

Novi, MI30+ days ago

$12–$14

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.

Ann Arbor, MI30+ days ago

$18–$28 Per Hour

As a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services. Your daily responsibilities will also include following up on open estimates, assisting with invoices and QuickBooks coordination, and tracking key metrics like booking rate and schedule fill rate.

Ann Arbor, MI30+ days ago

We’re also committed to making a meaningful local impact through community involvement and partnerships, including organizations such as the Jim Toy Community Center, Safe House Ann Arbor, Gift of Life Michigan, and the Ann Arbor Symphony Orchestra. As a Customer Service Representative - State Farm Agent Team Member with Demetrike Wells-O'Brien - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

New!

Harper Woods, MI5 days ago

The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Roseville, Michigan30+ days ago

As the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Flint, MI30+ days ago

Full-time

After competency approval, complete bracing as needed including:Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed.

Highland Park, Michigan30+ days ago

$18–$20 Per Hour

The Customer Service Representative is responsible for answering incoming calls and resolving service-related inquiries from both internal and external customers. This role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.

Wayne, MI30+ days ago

$15–$17 Per Hour

You'll be the friendly voice of Raza Insurance, helping our clients with their questions, guiding them through their policies, and ensuring they feel valued and supported. If you have a knack for clear communication, a patient and friendly attitude, and find satisfaction in making someone's day a little easier, you'll fit right in.

ANN ARBOR, MI15 days ago

Chuck Knuth - State Farm Agency, located in Ann Arbor, MI, is currently looking for a talented, caring, professional individual to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Waterford, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Larry Lukovich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m active with the Chamber of Commerce, serve on the Board of Directors for BSCA, and proudly support causes such as Scamp for special needs children, March of Dimes, MS, Little League, St. Jude, and Tunnel to Towers.

Flint, MI30+ days ago

All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Neither Molly Maid ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and control franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records.

New!

Ann Arbor, MI3 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

Washington, MI11 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors regardless of weather conditions, remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Detroit, MI30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Detroit, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New Hudson, MI30+ days ago

$35,000–$45,000

We offer a wide range of innovative, high-quality lighting products to professionals in the trade, design & building industry along with end users. PROLIGHTING, a leading online lighting supply company, is seeking a driven and passionate Customer Service Representative to join our team.

Macomb, MI30+ days ago

Full-time

New!

Westland, MI3 days ago

Responsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner. The CSR Specialist functions as the inside half of the sales team to ensures transactions are error free, and provides guidance and technical advice to less experienced Customer Service Representatives.

Auburn Hills, MI30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. ØExcellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

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Customer Care Jobs in Rochester Hills, MI

Pro Sales Customer Care Representative TTEC

Customer Care Representative TTEC

Bilingual French Customer Service Representative TTEC

Bilingual Spanish Customer Service Representative TTEC

Concierge Customer Service Representative TTEC

Customer Service Representative TTEC

Customer Experience Coordinator Marshalls

RETAIL PART TIME CUSTOMER EXPERIENCE COORDINATOR TJ Maxx

FULL TIME CUSTOMER EXPERIENCE COORDINATOR TJ Maxx

Director of Customer Service Marvin

K9 Resorts Seasonal Brand Ambassador Luxury Pet Hotel Investment

Call Center Agent Bathworks Inc

Inside Sales Representative 1-800 Hansons LLC

Equipment Rental Specialist Sunbelt Rentals

Virtual Customer Service Representative Arias agencies

Customer Services Representative (Printing) Whitlock Business Systems

Purchasing Assistant/Customer Service Specialist Company Confidential

Virtual Customer Service Representative(Work from Home) GL

Utility Services Care Coordinators (Energy Assistance Program) - 167856 A-Line Staffing Solutions LLC

Senior UX Designer - Detroit, MI Digital Technology Solutions

Customer Care Servicing Specialists United Wholesale Mortgage

Customer Care Servicing Specialist United Wholesale Mortgage

Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+

Customer Care Manager - State Farm Agent Team Member george almaliky - State Farm Agent

Customer Care Servicing Specialist United Wholesale Mortgage LLC

Customer Care Specialist InsuraTec

Animal and Customer Care Associate - Detroit The Michigan Humane Society

Customer Service Representative Integra Partners

Customer Service Representative Thornton & Grooms

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative Masco Corporation

Customer Service Representative PetSuites

Dispatcher - Customer Service Representative Fathom Plumbing Solutions

Customer Service Representative - State Farm Agent Team Member Demetrike Wells-O'Brien - State Farm Agent

Customer Service Representative TMX Finance Family of Companies

Customer Service Representative Shyft Group

Customer Service Representative - Retail Hart Medical Equipment

Customer Service Representative Ultimate Staffing Services

Customer Service Representative Raza Insurance Agency Llc

Customer Service Representative Charles Knuth - State Farm Agency

Customer Service Representative - State Farm Agent Team Member Larry Lukovich - State Farm Agent

Inside Sales / Customer Service Representative Molly Maid Inc

Customer Service Representative, Full or Part Time Circle K Stores

Storage Customer Service Representative U-Haul

Customer Service Representative U-Haul

Spanish Bilingual Limited Service Customer Service Representative Maximus

Ecommerce Customer Service Representative PROLIGHTING

Customer Service Representative Hart Medical Equipment

Customer Service Representative Specialist Genuine Parts

Associate Customer Service Representative TechDigital Corporation

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