NewUS Medical Contact Center Lead JouléUS Medical Contact Center LeadSouth San Francisco, CA$85–$95 / hourBachelor's Degree in business management, life sciences, or related field preferred; alternative extensive industry experience acceptable. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewCustomer Care Advocate Zenith American SolutionsCustomer Care AdvocateAlameda, CaliforniaWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
Customer Care/ Dispatcher Pacific Office AutomationCustomer Care/ DispatcherPleasanton, CA$20–$24 / hourWith over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed.
Customer Care Specialist III Saia IncCustomer Care Specialist IIISan Jose, CA$23.20–$28.35 / hourRead, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position. Delivers escalated support to customers while working closely with terminal operations to resolve disputes, scheduling conflicts, and service concerns.
NewSecurity Officer Customer Care Patrol Unit Allied UniversalSecurity Officer Customer Care Patrol UnitSan Jose, CAJoin Allied Universal as an Unarmed Patrol Officer at a residential location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support residents and guests with outstanding customer service and communication. Conduct regular and random patrols throughout the residential community, including common areas, parking areas, building exteriors, and perimeter locations, helping to identify unusual activity and/or conditions that may need attention.
Security Officer Customer Care Specialist Allied UniversalSecurity Officer Customer Care SpecialistPalo Alto, CAJoin Allied Universal at a dynamic automotive location where you will monitor and patrol assigned areas, remain visible to help deter incidents, and deliver exceptional customer service and communication. In this role, you will support daily site operations with agility and reliability, contribute to a caring culture that puts people first, and work as part of a team that leads with integrity and innovation.
Sr. Manager, Customer Care QcellsSr. Manager, Customer CareSan Francisco, CAFull timeMobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N . Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Customer Care Agent Mon-Fri 8am-5pm Vital Records ControlCustomer Care Agent Mon-Fri 8am-5pmNewark, CAData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Customer Care Agent Vital Records ControlCustomer Care AgentNewark, CA$23–$26 / hourData entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
NewCustomer Care Representative Prime Time Athletic ClubCustomer Care RepresentativeBurlingame, California$17.86We have been voted "BEST OVERALL CLUB" by City Sports Magazine, "BEST HEALTH CLUB" by San Francisco Focus Magazine, "BEST OF SAN MATEO COUNTY" by the San Mateo Times and ranked as one of the "TOP 100 CLUBS AND CHAINS IN NORTH AMERICA" in Club Industry Magazine's July/August 2021 issue. We have been voted "Best Overall Club" by City Sports Magazine, "Best Health Club" by San Francisco Focus magazine, "Best of San Mateo County" by the San Mateo Times and ranked as one of the "Top 100 clubs and chains in North America" in Club Industry Magazine.
Customer Care Associate Odoo SACustomer Care AssociateBrisbane, CA$67,000–$80,000 / yearThe open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the worlds largest ecosystem of fully integrated business apps. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment.
NewCustomer Care Rep Johnson ControlsCustomer Care RepLivermore, CaliforniaThe representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer and ensure greater customer satisfaction. If you are an individual with a disability and you require an accommodation during the application process, please visit SpecialAccommodations@jci.com?subject=Candidate%20Accommodated%20Requested&body=Hello%2C%20%0A%0AI've%20applied%20to%20an%20opportunity%20and%20require%20an%20accommodation%20during%20the%20application%20process.
Customer Care Representative Morphius CorpCustomer Care RepresentativeLos Altos, CaliforniaWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
Customer Care Representative Remote Morphius CorpCustomer Care Representative RemoteSanta Teresa, CaliforniaRemoteWe work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The role of a Union Benefits Coordinator would be to assist each member in receiving their specific benefits.
NewTemp Customer Services Representative I Santa Clara County Health PlanTemp Customer Services Representative ISan Jose, CA$54,647–$79,237 / yearThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
Customer Service Representative Bellows Plumbing, Heating, Cooling & ElectricalCustomer Service RepresentativeSanta Cruz, CA$20–$26.75 / hourBellows Plumbing, Heating, Cooling & Electrical is an opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Bellows Plumbing, Heating, Cooling & Electrical is looking for a highly motivated, enthusiastic Customer Service Representative (CSR).
Customer Service Representative I Santa Clara Family Health PlanCustomer Service Representative ISan Jose, CAThe Customer Service Representative I answers inbound calls and makes outbound calls to support Customer Service Department operations in a manner that maintains compliance with Medicare and Medi-Cal regulatory requirements and achieves Call Center service-level objectives. Answer inbound calls and/or place outbound calls in a high call volume environment and work directly with members and providers to accurately and completely answer inquiries involving SCFHP program services and benefits.
Customer Service (remote work , no vaccination required) Path ArcCustomer Service (remote work , no vaccination required)Los Altos, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (remote work ) Path ArcCustomer Service (remote work )Redwood City, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (REMOTE) Path ArcCustomer Service (REMOTE)Morgan Hill, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service Representative Path ArcCustomer Service RepresentativeRedwood City, CaliforniaThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
Customer Service (Remote) Path ArcCustomer Service (Remote)Livermore, CaliforniaRemoteThe customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience.
NewSr. Customer Services Coordinator Super Micro ComputerSr. Customer Services CoordinatorSan Jose, CA$28–$33 / hourAbout Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. Job Summary: Supermicro was built to help the technology define what's possible, and every day millions of people use our products to achieve high performance and efficiency in our server technology.
Customer Service / Benefits Advisor (Work from home) - AO Globe Life AO Globe LifeCustomer Service / Benefits Advisor (Work from home) - AO Globe LifeSan Jose, CaliforniaRemoteWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Customer Service Advisor (Heavy Equipment Parts & Service Sales) Pape' Machinery, IncCustomer Service Advisor (Heavy Equipment Parts & Service Sales)Fremont, CAFull timeProgressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
Customer Service / Benefits Advisor (Work from home) AO Globe Life - Simonne LeBlancCustomer Service / Benefits Advisor (Work from home)San Jose, CARemoteFull timeWe’re one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. If you’re looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
Customer Service Technician Kawasaki Robotics (UK) LtdCustomer Service TechnicianSan Jose, CAThe position carries a competitive wage and generous benefits including Health, Dental, Vision, Life and ADD, vacation (prorated in the first year) and sick time, along with discretionary annual appreciation bonus (prorated), relaxed working environment plus the opportunity to work for a highly established brand name that is a member of a global $15Bn engineering leader. As a member of Kawasaki Robotics Semiconductor Customer Service team, the Customer Service Technicians installs, assembles, provides maintenance, repairs and refurbishes robots for semiconductors both at the KRI shop and at customers' site.
HR Service Center Customer Service Associate, Fixed-Term Stanford UniversityHR Service Center Customer Service Associate, Fixed-TermRedwood City, CA$31.25–$38.25 / yearThis entry-level HR role is responsible for assisting employees with navigating the Oracle HCM system Sequoia, supporting manager and employee self-service transactions, and resolving general to moderately complex HR inquiries while meeting established SLAs. Occasionally write by hand, twist, bend, stoop, squat, reach, work above shoulders, grasp lightly, fine manipulation, grasp forcefully, lift, carry, push, pull objects that weigh up to 10 pounds, sort, file paperwork.
Customer Service Rep II Snap OnCustomer Service Rep IISan Jose, CaliforniaThis support includes, but is not limited to technical troubleshooting, general product use/operation, up-selling/cross-selling, new product registration. Provide support to Snap-on Diagnostics Customers and Franchisees via outbound and inbound phone calls, e-mail, and other written correspondence.
RETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro CenterRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)Santa Clara, CAFull timeParticipate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met.
Customer Service Representative (on-site) SW Technologies Inc.Customer Service Representative (on-site)Union City, CAResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. To effectively carry out the above responsibilities, the Customer Service representative should possess the following skills, knowledge, and business experience: · High school diploma or equivalent required, college degree preferred.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER Micro CenterRETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERSanta Clara, CAPart timeMaintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities. Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory.
Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO) UIH Solutions LLCCustomer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO)San Francisco, CAFrom our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeSan Leandro, CaliforniaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Family of BrandsCustomer Service Representative (Bilingual)San Jose, CaliforniaFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewCustomer Service Representative - Utility Billing City of SunnyvaleCustomer Service Representative - Utility BillingSunnyvale, CA$39.87–$50.88 / hourUnder general supervision, performs office work in assisting customers with utility services provided by the City of Sunnyvale; investigates and resolves customer complaints; provides customers with verbal and written information and instructions; maintains computerized customer account information; performs related duties as assigned. The candidate selected for this position will be the first point of contact with customers over the phone and in person, not only handling routine transactions such as establishing accounts and placing work orders but also handling complex billing issues requiring investigation and analysis.
AT&T Sales & Customer Service Associate Pastiche AssociatesAT&T Sales & Customer Service AssociateFremont, CAFull timeIn this full-time position we are fully committed to helping you find success by providing hands-on product knowledge and sales training to ensure you are able tackle any customer needs or acquisitions as an AT&T Sales & Customer Service Associate. Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers needs.
NewClinical Lab Customer Service Representative Stanford Health CareClinical Lab Customer Service RepresentativeNewark, CA$34.58–$38.91 / hourUnder general supervision and according to established procedures, reports critical patient results to RNs/MDs, promptly answers telephone inquiries related to the Hospital and the Clinical Laboratory, retrieves, sorts and files paperwork, prints requisitions, and performs additional laboratory customer service tasks and activities. Three (3) years of progressively responsible and directly related customer and/or laboratory work experience in a health care setting, including experience with answering high call volumes which includes telephone work, data entry skills and public contact required.
Customer Service Representative - FT Dal-TileCustomer Service Representative - FTSan Jose, California$23.07–$28.04 / hourDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile: Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Remote-Customer Service Representative (Bilingual in Spanish) Alignment Healthcare IncRemote-Customer Service Representative (Bilingual in Spanish)CARemote$44,790–$67,185 / yearEffective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Conducts in-market member engagement including Welcome Calls, New Member Onboarding, JSA Scheduling, High Quality PCP and Provider Terms, Product/Vendor Changes, CAHPS Proxy, Disenrollment Quality Assurance, and Proactive Service Recovery.
Customer Service Representative (on-site) SW TechnologiesCustomer Service Representative (on-site)Union City, CaliforniaResolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. · Direct communication with sales representatives to provide accurate information regarding samples, customer orders and inventory levels.
Customer Service Representative Fortiss LLC / Parkwest CasinosCustomer Service RepresentativeLivermore, CaliforniaFull timeThe Customer Service Representative leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. Parkwest Casino is looking for an enthusiastic, motivated Customer Service Representative to join our team and make a real difference in our guest’s experience!
Customer service manager Full time The Michaels Companies IncCustomer service manager Full timeAlameda, CA$19.25–$23.80 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service / Stocking Associate The Michaels Companies IncCustomer Service / Stocking AssociateSan Mateo, CA$18.75–$22 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Customer Service Representative National Veterinary AssociatesCustomer Service RepresentativeLos Altos, CA$24–$26 / hourFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com.
Customer Support Analyst Ariat International IncCustomer Support AnalystSan Leandro, CA$31.25–$33.65 / hourProviding courteous and professional service to internal and external customers Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts Responding promptly to a high volume of calls, voicemails and emails daily Verifying daily price and auditing of EDI and open orders Quickly resolving order discrepancies Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed Assisting with other responsibilities based on business needs. Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas) Strong analytical skills required to determine possible issues, interpret data and identify solutions Experience with order processing and management, product allocation in an EDI system Knowledge of SAP or similar order entry systems Understanding and appreciation of order to cash cycle Experience with EDI customers preferred Ability to prioritize work, handle multiple tasks and work independently of supervision Detail orientated with outstanding follow-through Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies.
Care Manager â Patient Support Call Center -Remote IQVIA Holdings IncCare Manager â Patient Support Call Center -RemoteSan Jose, CARemote$22–$23 / hourIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Care Manager's maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status.
NewCustomer Service Service Team Member (Salesfloor and Cashier) MichaelsCustomer Service Service Team Member (Salesfloor and Cashier)San Jose, CA$18.45–$21.40 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
NewRemote Customer Service Specialist ForgeFitRemote Customer Service SpecialistSan Jose, CARemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Technician Agiliti Health, IncCustomer Service TechnicianHayward, CA$22.57–$34.75 / hourThe Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care.