Responsibilities* Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities* Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service* Present a professional, confident and enthusiastic image to develop trusting relationships with all customers* Provide high levels of customer account management by properly setting up and maintaining account information and data* Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities* Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing* Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies* May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairsWhy join the Suburban Propane team? Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.