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Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.). Type. Nashville, TN30+ days ago p/>High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa. Knoxville, TN30+ days ago li>Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts. Competencies: - Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
Brentwood, TN30+ days ago p>About Carlock Automotive GroupCarlock Automotive Group has grown from a family business in Arkansas into a respected multi-state dealership network representing 17 premier automotive brands across Tennessee, Mississippi, Alabama, and Louisiana. Business Development Center (BDC) Representative – Service Department Are you a people person who thrives on helping customers, staying organized, and keeping things running smoothly? Ability to type and/or key accurately, problem solving, written and oral communication skills, financial counseling skills, knowledge of insurance billing (both hospital and professional settings) and collections, knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to read, write and perform mathematical calculations, user of proper composition, grammar, oral communication and spelling as normally acquired by official completion of high school and/or its equivalent. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. Dyersburg, TN30+ days ago As you grow in the role, you'll handle more complex situations-resolving issues, retaining customers considering disconnecting, and matching their needs with the right products and services. Whether assisting with billing questions, scheduling service, or guiding product changes, you'll build trust by listening empathetically and responding clearly. Nashville, TN30+ days ago You'll assist customers by answering questions, resolving issues, and coordinating service and supply requests, playing an essential role in maintaining high levels of customer satisfaction. RJ Young is a leading provider of business technology solutions, supporting organizations with innovative products, services, and customer-focused support. p>The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. - Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Jefferson City, TN30+ days ago The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar. Franklin, Tennessee19 days ago Specializing in heating, cooling, and plumbing our hard-working and dedicated team create happy customers through our craftsmanship, integrity, and exceptional service. Established in 1968, Johnson Heating, Cooling, and Plumbing proudly services customers in Johnson County and the central Indiana area. About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. What Success Looks Like: Success for a Customer Care Representative (CCR) is defined by how effectively they support customers, resolve issues, and contribute to a positive brand experience. Nashville, Tennessee30+ days ago You’ll assist customers by answering questions, resolving issues, and coordinating service and supply requests, playing an essential role in maintaining high levels of customer satisfaction. RJ Young is a leading provider of business technology solutions, supporting organizations with innovative products, services, and customer-focused support. Nashville, TN30+ days ago The Specialist will focus on problem-solving utilizing analysis, and root-cause problem-solving skills, and work cross-functionally to identify opportunities for continuous improvement of procedures, processes, and practices with coordinated efforts with all teams, internally and externally. We're seeking a Customer Care Improvement Specialist who's ready to be part of a people-first company offering best-in-class products, exceptional training, and deep industry pride-all built to help our partners and team succeed. p style="line-height:normal">DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. p>The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. - Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Knoxville, TN30+ days ago p>The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar. p>The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. - Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
Knoxville, TN30+ days ago p>The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar. Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery. How you create impact With your Expertise Knowledge in LTL, cubic capacity, you will work on LTL and FTL spot quotes Determining the best mode based on transit, cost and volume Perform daily planning of freight to maximize utilization and profit for our clients Process files according to all policies and procedures and strive to meet customers SLAs and KPIs Perform solutions for any logistics non-conformities and provide support and assistance to operational teams in task-based matters Participate in various initiative in the spirit of continuous process and/or policy improvements Knowledge of TMS Load building as well as report building and formatting Enter orders, audit, update databases, keeping accurate records of relevant activities Analyze data and consider performance modifications and implement improvements Comply with all regulations, laws, policies and managing daily communication with clients via email, phone, and EDI to provide updates and resolve queries Collaborating with shippers/receivers, carriers, and dispatchers to manage scheduled pick ups and drop-offs Monitoring shipment progress to mitigate delays and handling transport discrepancies promptly What we would like you to bring HS Diploma/Bachelor's degree in supply chain management or similar field 3+ years of experience in a similar role from Freight Forwarding Industry is preferred 2+ years of experience in handling FTL, LTL spot quotes with high volumes is preferred Advanced computer skills, including full proficiency with Microsoft Office Suite (Excel) * Strong attention to detail and organizational skills What's in it for you There has never been a better time to work in logistics. You as Road Logistics Customer Care Specialist is to provide exemplary customer service to our customers, clients, and vendors while meeting and exceeding department metricsm with your strong critical thinking and planning ability, flexibility to work in a fast-paced environment and the ability to dive into the details. p>Minimum Education/Experience: High school graduate with basic academic and practical skills gained through school curriculum combined with at least one year of related work experience and/or training; general knowledge of administrative and office functions. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis/St. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience. li>Recognizes and leverages opportunities to increase revenue by deepening customer relationships through referral of Synovus products and services in support of company sales initiatives and to meet customer needs. Under direct supervision, and in accordance with established policies and procedures, responds to telephone, email and internet-based inquiries from Synovus customers in a professional, courteous, and respectful manner to ensure customer satisfaction and retention. Our company is currently expanding our remote team, and in this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services for clients. This opportunity is ideal for individuals who are able to multitask, are organized, communicate clearly and effectively, and are comfortable working independently in a remote setting while staying connected with a collaborative team. Kingsport, TN30+ days ago Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. We are seeking a Lead Travel Agent / Travel Assistant Customer Service team member who thrives in a remote environment and enjoys working with clients through every stage of their travel journey. Departure Travel is looking for motivated, detail-oriented individuals who are passionate about helping others create memorable travel experiences. Epiroc's diversity approach is holistic, and our goal is to continue attracting, developing and retaining talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. Additionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery. |
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