Customer Experience Associate Genuine PeopleCustomer Experience AssociateSan Francisco, CAThe Customer Experience Associate must be a team player with the desire, passion, and motivation to provide the best shopping experience for our customers. Here at Genuine-People.com, customer experience is very important and we strive to provide quality service to all of our customers.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeSanta Rosa, CAThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative (Bilingual) Community Choice Financial Inc.Customer Service Representative (Bilingual)Oakland, CAThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Patient Care Technician Mindful Health SolutionsPatient Care TechnicianFairfield, California$21–$23 / hourWorking in a high-volume medical office, the Patient Care Technician provides friendly customer service while administering interventional mental health treatments that can include Transcranial Magnetic Stimulation (TMS), Esketamine and IV Ketamine therapies. In addition, Patient Care Technicians are responsible for contributing to all administrative aspects of the practice, including but not limited to scheduling, insurance verification, collections management and patient check in/check out.
Copy of Patient Care Technician Mindful Health SolutionsCopy of Patient Care TechnicianFairfield, CA$21–$23 / hourAbout the role: Working in a high-volume medical office, the Patient Care Technician provides friendly customer service while administering interventional mental health treatments that can include Transcranial Magnetic Stimulation (TMS), Esketamine and IV Ketamine therapies. We are transforming outpatient mental healthcare by providing advanced, evidence-based interventional treatments, including Transcranial Magnetic Stimulation (TMS), Esketamine therapy, and IV Ketamine Infusion Therapy.
Front Office Coordinator, Primary Care, (Larkspur), Full-Time, Days MarinHealth Medical CenterFront Office Coordinator, Primary Care, (Larkspur), Full-Time, DaysLarkspur, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
Front Office Coordinator, Primary Care, (Novato), Full-Time, Days MarinHealth Medical CenterFront Office Coordinator, Primary Care, (Novato), Full-Time, DaysNovato, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
Front Office Coordinator, Primary Care, (Petaluma), Full-Time, Days MarinHealth Medical CenterFront Office Coordinator, Primary Care, (Petaluma), Full-Time, DaysPetaluma, California$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
Senior Practice Leader - Medical Specialty Care Services, Network Administration, (Novato), Full-Time, Days MarinHealth Medical CenterSenior Practice Leader - Medical Specialty Care Services, Network Administration, (Novato), Full-Time, DaysNovato, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. This position functions, in collaboration with the physician dyad or appropriate leadership, to ensure operational management and coordination of the overall clinical services and programs of assigned staff at designated site(s) to ensure appropriate systems, policies and procedures are in place to drive superior patient experience, quality clinical outcomes, employee and physician satisfaction, and excellent financial performance.
Director Of Primary Care, Network Administration, (Novato), Full-Time, days MarinHealth Medical CenterDirector Of Primary Care, Network Administration, (Novato), Full-Time, daysNovato, CA$76.92–$96.15 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. The role helps implement and maintain departmental policies, practices, and procedures, and partners with medical staff, leadership, medical directors, nursing, and other members of the care team to implement best practice guidelines that support high-quality, patient-centered services.
Patient Care Coordinator, Cardiovascular Medicine, Multi-Site (Larkspur/Petaluma/Novato), Full-Time, Days MarinHealth Medical CenterPatient Care Coordinator, Cardiovascular Medicine, Multi-Site (Larkspur/Petaluma/Novato), Full-Time, DaysLarkspur, CA$24.13–$28.96 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Essential Functions and Responsibilities: Answers multiple phone calls; responding to customer requests including, and not limited to cross-departmental appointment scheduling, screening and routing calls, takes messages and forward as appropriate.
Senior Manager, Customer Experience, Ever - SF EverSenior Manager, Customer Experience, Ever - SFSan Francisco, CA$110,000–$140,000 / yearMilestone communications — Own the customer-facing communications from deal signing through delivery (signed, payment confirmed, reconditioning complete, transport scheduled, delivered) so no customer is left waiting in silence. Returns and escalations trend down — Repeat-claimant and high-risk situations are caught early and resolved inside an acceptable window, lowering returns and escalations.
Call Center Manager Restoration Management CompanyCall Center ManagerLivermore, CaliforniaBuilds and maintains relationships with the organizations branches, department heads, and other personnel in support of Call Center departments delivery of services. This position is responsible for the delivery of quality service at the highest level; supports the organization in driving excellent customer service through development and implementation of the best in practice call center methods and procedures.
Patient Contact Center Associate (Temporary) La Clinica de La RazaPatient Contact Center Associate (Temporary)Vallejo, CAUltimately, success in this role will require a high degree of interpersonal competence, which includes possessing excellent customer service skills, helping callers who may not be sure which service they may require and patiently assisting and guiding them. Assist patients in conveying their concerns regarding their health to their provider, nurse or other staff member who will meet their need for services such as prescription refills, questions regarding their diagnostic tests or medications or treatments.
Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield AssociationSr. Director, Pharmacy - Prior Authorization & Call CenterOakland, CARequires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.
Call Center Manager Transdev North America IncCall Center ManagerSan Rafael, CAThe CCM manages the performance of the call center staff through effective training, continuing education, monitoring, and coaching/counseling according to the principles of Transdev Operations Management while utilizing contractual, company, and industry best-practice key performance indicators. Host regular meetings with direct reports in an open forum to discuss performance results, opportunities, create action plans, and promote teamwork.
Call Center Specialist Marin City Health and Wellness CenterCall Center SpecialistSan Rafael, CAThe Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and callers. Advises patients of clinic policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate, advises patients to bring in necessary financial and/or insurance documentation as indicated.
Call Center Scheduler, Access, (Novato) Full-Time, Days Marin General HospitalCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato), Full-Time, Days Marin General HospitalCall Center Scheduler, Access, (Novato), Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
Call Center Scheduler, Access, (Novato) Full-Time, Days MarinHealth Medical CenterCall Center Scheduler, Access, (Novato) Full-Time, DaysNovato, CA$22.50–$27 / hourMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.