311 Results for

Customer Care Jobs in Wakefield, MA

Jobs

North Chelmsford, MA24 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Nashua, NH4 days ago

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

Boston, MA19 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Quincy, MA7 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

New!

Pelham, NH2 days ago

Working closely with teammates, sales leadership, and production teams, this individual manages order processing, communication, and coordination across departments to ensure accurate, timely fulfillment. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

New!

Andover, MA1 day ago

$23–$25 Per Hour

Our client is seeking a detail-oriented and professional Customer Support Representative to support dental and orthodontic practices by handling customer inquiries, order intake, and communication regarding laboratory services. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Jamaica Plain, MA11 days ago

Demonstrates Competency In The Care Of The Neuro Patient # Demonstrates Skill And Knowledge In Neuro Assessment # Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient # Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures # Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace # Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Graduate Of An Accredited School Of Nursing; Proficient In Use Of Computer Software To Include Electronic Patient Records. # Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process.

Brookline, MA11 days ago

Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

Milton, MA11 days ago

Demonstrates Competency In The Care Of The Neuro Patient Demonstrates Skill And Knowledge In Neuro Assessment Demonstrates Skill And Knowledge In The Airway Management Of The Neuro Patient Demonstrates Skill And Understanding In Caring For A Trached Patient Demonstrates Skill And Understanding In Assisting The Physician And Caring For The Patient During Special Neuro Procedures Demonstrates Knowledge And Understanding Of Our ‘Tia‘ Teaching Program Performs Pharynaeal, Endotracheal, Tracheostomy Suctioning According To Established Policy And Procedure: Pharynaeal, Endotracheal, Tracheastomy Demonstrates Skill And Understanding In The Use Of Equipment And Care Of Patient In A Halo Brace Demonstrates Skill And Understanding Of Nursing Responsibilities And Interventions For The Patient On A Ventilator Qualifications EDUCATION Graduate Of An Accredited School Of Nursing; BSN Preferred. LICENSURE Valid State Of Connecticut Registered Nurse License SPECIAL SKILLS BLS Required Additional Information 1 Year Acute RN Experience Required.

South Boston, MA11 days ago

Andover, MA9 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Littleton, MA9 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Andover, MA9 days ago

Full-time
Employee

Wakefield, MA9 days ago

Full-time
Employee

Wakefield, MA9 days ago

Full-time
Employee

New!

Brockton, Massachusetts2 days ago

$23–$25 Per Hour

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

E Boston, MA30+ days ago

The CSR will open new accounts, make payments, change account information, recertify accounts, test, and replace transponders, and respond to patron requests. Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem-solving skills.

New!

Andover, MA2 days ago

Full-time

ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

Salem, New Hampshire30 days ago

New!

Wakefield, MA6 days ago

The Customer Care Specialist will with pro-active customer communication and problem resolution, and in parallel with engagement of relevant stakeholders, ensure that customer needs are met efficiently and effectively. With shipment ownership, drive the most efficient way of file handling and availability of customer data and requirements, in order for stakeholder teams to deliver according to customer expectations.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Weymouth, MA30 days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Newton, MA30+ days ago

Remote

Full-time

Their unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.

Newton, MA30+ days ago

Remote

Full-time

Newton, MA30+ days ago

Remote

Full-time

New!

Concord, MA6 days ago

$18–$24 Per Hour

The ideal candidate will work directly with patients to assist with meal selections, support various dietary needs, and help ensure patients receive nutritious meals that align with physician-ordered diets. Join our healthcare team as a Customer Service Representative where you will play an important role in enhancing the patient experience through compassionate service and nutritional support.

New!

Westwood, MA3 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Northborough, MA3 days ago

$21–$25 Per Hour

The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route. If you take pride in doing meaningful work, value professionalism, enjoy building relationships, and are comfortable with physical and emotional responsibility, this role can be deeply rewarding.

New!

Ayer, MA3 days ago

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance .

New!

Malden, MA3 days ago

$18–$20 Per Hour

Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.

Ayer, MA30+ days ago

New!

Hampstead, NH3 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

Salem, New Hampshire30+ days ago

$14–$24 Per Hour

This isn’t your typical desk job — it’s fast-paced, people-focused, and perfect for someone who loves connecting with others, multitasking, and being part of a fun, polished, and high-energy environment. Keep the shop looking fresh through daily side work, including dusting, sweeping, restocking product shelves, inventory support, and maintaining clean tools, dishes, and glassware.

New!

Westwood, MA3 days ago

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

New!

Braintree, MA6 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

New!

Braintree, MA6 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

New!

Marlborough, MA3 days ago

$20.10–$31.59 Per Hour

The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain, etc.) to meet company objectives. Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit and debit memos, and monitoring sales orders flow through the order fulfillment process.

New!

Canton, MA3 days ago

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Burlington, MA9 days ago

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer concerns, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding.

New!

Salem, NH3 days ago

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. The CSR promotes long-term customer relationships and provides superior customer service through support to include sales, order entry, negotiation of pricing, master file maintenance, and problem resolution, expediting and product research with vendors and coordination with internal departments including field sales.

New!

Marlborough, MA3 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

Manchester, NH30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Boston, MA6 days ago

$17–$18.50 Per Hour

CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for. The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills.

New!

Milton, MA3 days ago

$17–$18 Per Hour

The ideal candidates will have experience in cash handling, in-person customer service, and possess excellent communication skills. CSRs will welcome customers, handle transactions accurately, and ensure customers feel valued and cared for.

Hanover, MA14 days ago

$16–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Danvers, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Framingham, MA3 days ago

$15–$17 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

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Customer Care Jobs in Wakefield, MA

Customer Service Representative Hajoca Corporation

Front Desk Coordinator & Customer Care Specialist Wakefield Thermal Solutions

Customer Service Representative Beacon Hill Staffing Group

Office & Csr Manager Trust 1 Services

Customer Service & Order Entry Specialist Wakefield Thermal Solutions, Inc.

Customer Service Representative- Andover, MA Nesco Resource

Travel RN (Registered Nurse)Intensive Care Unit (ICU) Yale New Haven Health

Registered Nurse Float - Critical Care Yale New Haven Health

Registered Nurse (RN) - Critical Care Float Pool Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

SAP Customer Service Representative Company Confidential

Customer Service Company Confidential

Customer Service Representative Company Confidential

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Care Representative Casella Waste Systems, Inc.

Customer Care Center Team Manager Needham Bank

Customer Care Representative The Panther Group

Customer Care Representative ICP Group

Customer Care Specialist Wakefield Thermal Solutions

Air Logistics Customer Care Specialist Kuehne + Nagel International AG

Customer Service Rep - Customer Service - Junior GTT

Customer Service Representative / Inbound Call Center South Shore Health

Customer Care (L3)- Medical Imaging PaxeraHealth

Customer Care L3 - Medical Imaging - Hybrid PaxeraHealth

Senior Customer Care Engineer (L-4) PaxeraHealth

Customer Service Representative Emerson Hospital

Customer Service Representative EverSource

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Customer Service Representative Gateway

Customer Service Representative (CSR) Domino's Pizza LLC

Customer Service Representative Midas

Customer Service Representative (CSR) Ayer MA Domino's

Customer Service Representative Circle K Stores

Sales Associate / Customer Service Representative Drybar Shops

Customer Service Representative Graybar

Customer Service Representative Symmons Industries

Customer Service Representative Symmons

Customer Service Representative (Semiconductor) Qnity

Customer Service Representative System One

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Customer Service Representative Window World of Boston

Customer Service Representative Airgas, Inc

Associate Customer Service Representative Varite

Spanish Bilingual Limited Service Customer Service Representative Maximus

P. T. Customer Service Representative Dependable Cleaners

Part Time Customer Service Representative Dependable Cleaners

Storage Customer Service Representative U-Haul

Customer Service Representative U Haul

Full Time Customer Service Representative U Haul

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