88 Results for

Customer Care Jobs in West Virginia

Jobs

New!

Charleston, WV4 days ago

$15.75–$18.50 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.

Williamstown, WV30+ days ago

The Customer Care Center Agent position is responsible for answering incoming phone calls promptly and in a calm and friendly manner, assist customers with questions regarding their depositing or loan accounts, troubleshoot online/mobile banking issues, provide live chat support for our digital banking, monitor our Fraud Anomaly Detection Service (FAD) for unusual activity on customer online banking accounts, process over-the-phone loan payments, research and collect documents pertaining to payments or deposit accounts, assist customers through our Interactive Teller Machines (ITMs) with deposits, payments, withdrawals, and check cashing, process returned mail by gathering updated customer information, raise and lower debit card withdrawal limits per customer request, update customer travel information, monitor and assist with debit card fraud monitoring and case handling, determining customer needs and choosing the course of action to best handle the situation in a timely manner. Direct and assist customers in becoming proficient and comfortable with the bank’s Interactive Teller Machines (ITM) to help increase the overall usage of the ITM system (both through self-service and video tellers).

New!

Parkersburg, WV3 days ago

Recommend products and services to Customers such as online banking, mobile app, Zelle, Telebanc, etc. to better serve their needs. This position is an excellent opportunity to learn all the Bank's products, services and work with all lines of business in support of resolutions in servicing our Customers.

New!

Charleston, WV3 days ago

We foster a positive, inclusive culture where collaboration thrives and every team member contributes to delivering exceptional service-whether directly or indirectly supporting our customers. Answers in-bound customer phone calls and successfully resolves service related issues concerning debit cards, online banking and IVR.

New!

Saint Albans, WV3 days ago

$24–$26 Per Hour

Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity. You will manage inbound and outbound communications (calls, emails, texts) to set appointments, follow up on leads, and maintain excellent customer engagement - all from within a specific Moses vehicle sales showroom.

New!

Huntington, WV1 day ago

Full-time

Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.

New!

Clarksburg, WV3 days ago

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Parkersburg, West Virginia30+ days ago

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years of age or older* High school diploma or equivalent* Experience with data-entry utilizing a computer* The ability to read and speak English fluently* Excellent organizational, written, and oral communication skills* Ability to work shifts that will likely include weekends* Cash handling experience on a computerized system* The ability to evaluate, troubleshoot, and follow-up on customer issues* An aptitude for conflict resolution, problem solving and negotiation* Must be customer service oriented (empathetic, responsive, patient, and conscientious)* Ability to multi-task, stay focused, and self-manage* Strong team orientation and customer focus* Excellent interpersonal skills and the ability to build relationships with your team and customersCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

MAN, West Virginia30+ days ago

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

New!

Morgantown, WV6 days ago

New!

Parkersburg, WV3 days ago

Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)ABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18+ years old with a high school diploma or equivalent* Strong English communication skills (oral and written)* Basic computer and data-entry skills* Prior cash handling experience (computerized system preferred)* Strong organizational, problem-solving, and conflict resolution skills* Reliable and punctual with a strong work ethic* Customer-first mindset: empathetic, patient, and responsive* Ability to multi-task, stay focused, and self-manage* Comfortable working shifts that may include weekends* Excellent interpersonal skills and the ability to build relationships with customers and teammatesPreferred (Not Required)* Experience in customer service, tech support, inside sales, or back-office support* Previous in-person service role (banking, retail, tolls, or government services)CONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

Barboursville, WV9 days ago

In this role, you will help customers stay on track with their vehicle payments while contributing to the financial strength and stability of our organization. Byrider is seeking a motivated and detail-oriented Customer Service Representative to support our CNAC financing program.

New!

Clarksburg, WV6 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

Fairmont, WV30+ days ago

Work responsibilities will include responsible for handling customer inquiries, processing service requests, resolving billing concerns, and providing support to ensure customer satisfaction. EverStaff is seeking detail-oriented and customer-focused Customer Service Representatives to serve as contract workers for FirstEnergy!

Parkersburg, West Virginia30+ days ago

New!

Ravenswood, WV5 days ago

As a Customer Service Representative - State Farm Agent Team Member with Jerrod Sparling - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Charleston, WV30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Parkersburg, West Virginia30+ days ago

New!

Parkersburg, WV3 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Morgantown, WV15 days ago

Full-time

The CSR will assist customers by answering general inquiries, resolving account-related issues, and providing guidance on available resources, products, and services. is seeking Customer Service Representatives (CSRs) to provide professional customer support services in a fast-paced contact center environment.

New!

Parkersburg, WV3 days ago

Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.

New!

Charleston, WV3 days ago

As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Back Customer Service Representative - WesBanco Center #52-8790 Charleston, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office.

Huntington, WV7 days ago

Full-Time/Part-Time Part-time Area of Interest Retail Services All Locations Barboursville, West Virginia, United States Huntington, West Virginia, United States Ironton, Ohio, United States Proctorville, Ohio, United States As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.

New!

Parkersburg, WV3 days ago

Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Marietta, Ohio, United States Parkersburg, West Virginia, United States Vienna, West Virginia, United States As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.

New!

Ripley, WV3 days ago

As one of the leading banks in the region, we pride ourselves on providing exceptional service to our customers, and we're looking for talented individuals who share our commitment. Responsibilities: Provide exceptional customer service by promptly and effectively addressing customer inquiries and resolving issues.

Charleston, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with David Smyer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Wheeling, WV30+ days ago

Must have the ability to lift and carry materials as needed, maintain manual dexterity for handling paperwork and operating computer systems, and have adequate visual and auditory abilities for effective communication with customers. Informs the Assistant Director of Museums, or the museum's Curator, of any problems he/she observes related to the museums’ structures or collections such as leaks, damage, etc.

Moundsville, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Taylor Shepherd - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Weirton, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Eric Waggoner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Elkview, WV4 days ago

Handling customer transactions accurately and to develop customer relationships through cross-selling products and services. Poca Valley Bank is seeking a qualified customer service-oriented individual to fill full-time teller position.

Elkins, WV26 days ago

The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service and support in a fast-paced office environment. · Provide clients with assistance regarding inquiries, payment processing, billing concerns, and other office-related matters.

Bluefield, WV30+ days ago

Two employee break rooms, including a spacious first-floor lounge with tables, seating, and TVs, plus a smaller second-floor break area with convenient high-top seating and a complimentary tea and coffee station. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most.

New!

Charleston, WV6 days ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

Charles Town, WV30 days ago

As a Customer Service Representative - State Farm Agent Team Member with Kasey Crafts - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Ravenswood, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Tyler Shank - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: Before becoming an agent, I spent 14 years in the medical field and 3 years in the oil and gas industry—proving that you don’t need an insurance background to build a successful career helping others.

Berkeley Springs, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Garrett Murray - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Clarksburg, WV30+ days ago

In this role, you will focus on resolving customer inquiries, assisting with policy-related needs, coordinating with agency team members, and ensuring the community members you serve receive timely and accurate assistance. We believe that a strong, supportive workplace leads to success, which is why we invest in our team’s well-being through monthly employer-paid lunches and quarterly team-building events, such as bowling nights or dinners.

Nitro, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Wade Walters - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benwood, WV12 days ago

As a Customer Service Representative - State Farm Agent Team Member with Jessica Hoskinson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Beckley, WV3 days ago

$24,000–$50,000 Per Year

At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.

Bridgeport, WV30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Chad Reppert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

st albans, WV22 days ago

As a Customer Service Representative - State Farm Agent Team Member with Colby Johnson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Charleston, WV30+ days ago

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Huntington, WV30+ days ago

As a customer service representative with Jason Elkins State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Morgantown, WV30+ days ago

As an account manager with Jason Gallagher State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Lewisburg, WV30+ days ago

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Rep, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Elkview, WV30+ days ago

Parkersburg, WV20 days ago

Remote

Full-time

We’re growing our fully remote team and seeking driven, people-focused professionals who want the freedom to work from anywhere while making a real impact. As a Virtual Insurance Specialist, you’ll act as a trusted resource for clients—helping them make informed decisions while building lasting relationships.

New!

Martinsburg, WV6 days ago

Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers . What you'll do: -Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Customer Care job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Customer Care Jobs in West Virginia

Representative II, Customer Care Order Placement Cardinal Health

Customer Care Call Center Agent Williamstown Bank

Customer Care Specialist United Bankshares

Customer Care Center Specialist City National Bank of WV

Customer Care Agent Moses Auto Group

Customer Care Specialist WV 25701 Globe Life AIL - McQuade Organization

Customer Service Representative Circle K

Entry-Level Customer Service Representative MCI Careers

Customer Service Representative (Toll) MassMarkets

Medical Equipment Customer Service Representative Rotech Healthcare Inc.

Lead Customer Service Representative Circle K Stores

Entry-Level Customer Service Representative MassMarkets

Customer Service Representative Byrider

Customer Service Representative Circle K Stores

Customer Service Representative - FirstEnergy - OPEN INTERVIEWS 5/28 EverStaff

Customer Service Representative (Toll) MCI Careers

Customer Service Representative - State Farm Agent Team Member Jerrod Sparling - State Farm Agent

Spanish Bilingual Limited Service Customer Service Representative Maximus

Entry-Level In-Person Customer Service Representative (Toll) MCI Careers

Customer Service Representative U Haul

Customer Service Representative Omniscius Consulting

Entry-Level In-Person Customer Service Representative (Toll) MassMarkets

Customer Service Representative - WesBanco Center - Charleston, WV WesBanco Bank

Customer Service Representative - Float - Administration CHA - Huntington, WV WesBanco Bank

Summer Customer Service Representative - Float - Marietta - Marietta, OH WesBanco Bank

Customer Service Representative - PT - Ripley City National Bank

Customer Service Representative - State Farm Agent Team Member David Smyer - State Farm Agent

Customer Service Representative (part-time) - OI Museums Oglebay Institute

Customer Service Representative - State Farm Agent Team Member Taylor Shepherd - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Eric Waggoner - State Farm Agent

Customer Service Representative POCA VALLEY BANK

Customer Service Representative - State Farm Agent Team Member Jodie Parrack - State Farm Agent

On-Site Customer Service Agent Alorica

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Customer Service Representative - State Farm Agent Team Member Kasey Crafts - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Tyler Shank - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Garrett Murray - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Rob Johnson - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Wade Walters - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jessica Hoskinson - State Farm Agent

Customer Service Representative FASTSIGNS

Customer Service Representative - State Farm Agent Team Member Chad Reppert - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Colby Johnson - State Farm Agent

Customer Service Representative - State Farm Agent Team Member chris niewierowski - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jason Elkins - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jason Gallagher - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Rasman Walker - State Farm Agent

Customer Service Representative Poca Valley Bank

REMOTE Customer Service Representative - Entry-Level Globe Life AIL - Lisa Russel

Automotive Customer Service Representative Valvoline Instant Oil Change

Resume Resources