NewHR Assistant AtriumHR AssistantTampa, FL$20–$22 / hourBy applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.
NewFront Desk/Receptionist of Customer Care Canine Cabana LLCFront Desk/Receptionist of Customer CareRiverview, FLIf you are a dedicated Customer Care Specialist with a passion for dogs and a commitment to exceptional service, apply now to join the Canine Cabana team in providing premium pet lodging services and care! The Customer Care Specialist will be responsible for providing exceptional customer service to clients, both in person and over the phone.
Customer Care Representative - Remote within 50 miles of Charleston, SC South State BankCustomer Care Representative - Remote within 50 miles of Charleston, SCWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative I - Remote within 50 miles of Homestead, FL South State BankCustomer Care Representative I - Remote within 50 miles of Homestead, FLWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative I - Remote within 50 miles of Charleston, SC South State BankCustomer Care Representative I - Remote within 50 miles of Charleston, SCWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative I - Remote within 50 miles of Orangeburg, SC South State BankCustomer Care Representative I - Remote within 50 miles of Orangeburg, SCWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative - Remote within 100 miles of Englewood, CO South State BankCustomer Care Representative - Remote within 100 miles of Englewood, COWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative I - Remote within 50 miles of Denton, TX South State BankCustomer Care Representative I - Remote within 50 miles of Denton, TXWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
Customer Care Representative I - Remote within 50 miles of Winter Haven, FL South State BankCustomer Care Representative I - Remote within 50 miles of Winter Haven, FLWinter Haven, FLRemote$33,664–$50,496 / yearAble to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer's Online Banking profile, and assist customer with self-service password tool.
NewCustomer Care Representative I Elevance Health IncCustomer Care Representative ITampa, FLAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Representative I Quest Diagnostics IncCustomer Care Representative ITampa, FLEffectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Bluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekends Macy's IncBluemercury Customer Care Specialist - Full time, Various Schedule - W/ Rotating weekendsTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Bluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend days Macy's IncBluemercury Customer Care Specialist - Full Time - Hybrid, various schedules with weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. The Bluemercury Digital Customer Care Specialist engages with an upscale client base, creating outstanding customer experiences to ensure the business operates productively and achieves sales, service, and profit goals.
Customer Care Foundation Supervisor WellDyneCustomer Care Foundation SupervisorLakeland, FloridaThe Supervisor is responsible for staff performance, workload management, quality assurance, training, and continuous process improvement while serving as the primary escalation point for complex patient and client issues. Serve as the primary escalation point for complex or unresolved patient, provider, pharmacy and internal issues, including eligibility disputes, escalated calls and complaints.
Customer Care Specialist Clermont Chrysler Jeep Dodge RamCustomer Care SpecialistClermont, FloridaEd Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR . This is a great opportunity to grow with one of the nation’s largest, family-owned automotive groups in a fast-paced and supportive environment.
Customer Care Specialist Ed Napleton Automotive GroupCustomer Care SpecialistClermont, FL$38,000–$55,000 / yearEd Napleton Automotive Group is seeking motivated client care specialists to join our team at Clermont CDJR. This is a great opportunity to grow with one of the nation's largest, family-owned automotive groups in a fast-paced and supportive environment.
Customer Care Foundation Supervisor HiregyCustomer Care Foundation SupervisorLakeland, FL$23.50–$24.50 / hourLead and supervise a team responsible for customer support, eligibility review, enrollment processing, and case management activities, ensuring high-quality service delivery and operational excellence. Monitor operational performance and key metrics, including productivity, quality, turnaround times, accuracy, and customer satisfaction, implementing corrective actions and process improvements as needed.
Customer Care Advocate I WellDyneCustomer Care Advocate ILakeland, FloridaThis position is the focal point for all customers inquiring about pharmacy benefits, placing orders for the mail order pharmacy or checking status of orders, often the single point of contact with customers. Essential Duties and Responsibilities Respond in a prompt, professional and courteous manner to customers’ questions regarding pharmacy benefits or placement and/or the status of an Rx order.
Customer Care Red Alert Supervisor Rooms To Go.com IncCustomer Care Red Alert SupervisorLakeland, FLMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
Customer Care Specialist CardioCommand, Inc.Customer Care SpecialistTampa, FLActive ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material Authorizations (RMAs), shipment completion, and ongoing communication. · RMA Coordination: Initiate and coordinate RMAs, manage communications and documentation, and ensure RMAs are tracked and progressed according to expectations.
Bloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend days Macy's IncBloomingdale''s Credit Customer Care Specialist, Full time - Various Schedule w/4 of 8 weekend daysTampa, FLWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Collaboration: Partners with stores, suppliers, distribution centers, buyers, and senior executives to address complex or urgent matters, demonstrating that strong relationships are what set us apart as "Like No Other Store in the World.".
Customer Care Manager II PulteGroupCustomer Care Manager IIRiverview, FloridaHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Customer Care Advocate MetLife IncCustomer Care AdvocateTampa, FLRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Customer Care Manager - State Farm Agent Team Member Jamie Pelzer - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberTampa, FLSeeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Lead Software Engineer - CQA and Customer Care PublixLead Software Engineer - CQA and Customer CareLakeland, FLExperience designing, configuring, or extending low-code / no-code platforms, including:Power Platform development (Power Apps, Power Automate, Dataverse). 2+ years of experience developing and supporting enterprise applications using C# (.NET), Razor Pages, Telerik/Kendo controls, and modern UI frameworks.
Customer Care Agent Ashley Furniture Industries IncCustomer Care AgentBrandon, FLAdditionally, Customer Care Agents handle sending time frame communication, managing complex cases, communicating with customers regarding delivery complications at load out, supporting retail store teams, and maintaining proactive customer communication throughout the delivery and recovery journey. These agents manage a demanding multi-channel workload that includes serving as the primary point of contact for all "hot" deliveries-any delivery that was not landed 100% and requires customer recovery.
Healthcare Customer Care Agent (Temp-to-Perm) IvyrehabHealthcare Customer Care Agent (Temp-to-Perm)Tampa, FloridaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Lead Software Engineer - CQA and Customer Care Publix Super Markets IncLead Software Engineer - CQA and Customer CareLakeland, FLPublix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. You will collaborate closely with Architecture, Product Owners, Business Systems Analysts, Security, and Quality teams to design, build, and support complex technology solutions across the organization.
Customer Care Representative - Tampa ICP GroupCustomer Care Representative - TampaTampa, FLFull timeICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America.
NewBDC Customer Care Specialist Bartow FordBDC Customer Care SpecialistBartow, FloridaAct as a member of the team, which includes cross-training for internet leads, chats, service requests and incoming/outgoing telephone roles . Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public .
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Brandon, FLThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorTampa, FLRemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
NewContact Center Customer Service Representative Valor VIPContact Center Customer Service RepresentativeTampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 7.
NewCall Center Sales and Customer Support Agent - T-Mobile - 8/3 OneTouch DirectCall Center Sales and Customer Support Agent - T-Mobile - 8/3Tampa, FL$30,000–$70,000Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! In this sales position, you will: Take inbound and make outbound calls, and chat inqurires to potential and existing customers promoting products and services.
NewCustomer Service Representative Bern's SteakhouseCustomer Service RepresentativeTampa, FLFrom providing caring, compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very fast-paced call center environment. Bern's Steak House's ( customer care team strives to ensure that our patrons have a memorable evening by helping to curate every detail of their dining experience.
Customer Service Representative Bern's Steak HouseCustomer Service RepresentativeTampa, FLFrom providing caring, compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very fast-paced call center environment. Bern's Steak House's customer care team strives to ensure that our patrons have a memorable evening by helping to curate every detail of their dining experience.
Customer Service Representative - Billing II Quest Diagnostics IncCustomer Service Representative - Billing IITampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Tampa, FLResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Service HILLSBOROUGH TRANSIT AUTHORITYCustomer ServiceTampa, FLPOSITION PURPOSE: Receives and analyzes customer inquiries regarding HART services and provides optimum schedule/routing information as well as system wide information via telephone, fax, Telecommunication Device for the Deaf (TDD) or in person. Receives and records calls customer concerns, routes them to the appropriate personnel via Community Report Tracking Program or immediately rectifies the concern if possible.
Customer Service Representative - AT&T OneTouch DirectCustomer Service Representative - AT&TTampa, FL$30,000–$50,000Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience. As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
NewBilingual Customer Service Representative (Toll) Valor VIPBilingual Customer Service Representative (Toll)Tampa, FLWe deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. We're hiring Bilingual Customer Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and public sector programs.
NewBilingual Customer Service Representative (Toll) MCI CareersBilingual Customer Service Representative (Toll)Tampa, FLMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Director, Customer Experience Product Ashley Furniture Industries IncDirector, Customer Experience ProductTampa, FLProficiency in data analysis using SQL or advanced Excel to query service data, calculate operational metrics (CSAT, NPS, AHT, FCR), and build dashboards in BI tools like Tableau or Power BI for ongoing performance monitoring. Proven ability to design and ship improvements to CRM workflows, case management, IVR routing, and self-service features that measurably improve CSAT/NPS and operational efficiency.
Bilingual Tollway Customer Service Specialist MCI CareersBilingual Tollway Customer Service SpecialistTampa, FloridaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Pharmacy Technician, Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician, Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourBenefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care.
Pharmacy Technician. Data Entry/Customer Service (2nd Shift) CVS Health CorpPharmacy Technician. Data Entry/Customer Service (2nd Shift)Tampa, FL$17–$25.15 / hourAlthough Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care. Day In The Life: As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy.
Customer Service Representative TechStaff, IncCustomer Service RepresentativeTampa, FLPlant City Community Resource Center (307 Michigan Avenue, Plant City 33563). Hourly Rate: $15.00Hours – M-F 8:00 AM – 5:00 PMDuration: January 2026 – June 2026Locations & Roles:
Spanish Bilingual Remote Customer Service Representative Vimo, Inc.Spanish Bilingual Remote Customer Service RepresentativeTampa, FLRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
TRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsTampa, FLFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Bilingual Tollway Customer Service Specialist MCI LCBilingual Tollway Customer Service SpecialistTampa, FLMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.