NewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourThe Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewCustomer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewBilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIThe Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Pro Sales Customer Care Representative TTECPro Sales Customer Care RepresentativeDearborn, MIAbility to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Customer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Virtual Customer Service Representative(Work from Home) GLVirtual Customer Service Representative(Work from Home)Detroit, MI$50,000–$75,000 / yearYou will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
Bilingual French Customer Service Representative TTECBilingual French Customer Service RepresentativeDearborn, MIRemoteThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
NewCustomer Services Representative QnityCustomer Services RepresentativeAuburn Hills, MI$20–$24 / hourContractorStrong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.
Customer Return Representative - FT Avis Budget GroupCustomer Return Representative - FTRomulus, MI$15–$15In this role, you’ll be a key part of the return process—helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental. This includes greeting customers, securing keys, recording mileage, fuel levels, and vehicle condition, and checking cars into our computer system.
FULL TIME CUSTOMER EXPERIENCE COORDINATOR TJ MaxxFULL TIME CUSTOMER EXPERIENCE COORDINATORAnn Arbor, MICommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Territory Sales Representative - Non-Alc Molson CoorsTerritory Sales Representative - Non-AlcAnn Arbor, MI$51,000–$67,000 / yearJob Posting Total Rewards Offerings: $51,000.00 -$67,000.00 (posting salary range) + 10% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources .
Virtual Customer Service Representative Arias agenciesVirtual Customer Service RepresentativeDetroit, MI$50,000–$75,000 / yearYou will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.
PRINTING INDUSTRY Customer Services Representative Whitlock Business SystemsPRINTING INDUSTRY Customer Services RepresentativeMadison Heights, MI$39,520–$46,800 / yearFull timeThe Customer Service Representative will play a critical role in supporting our print production and sales teams by managing customer communications, order entry, and billing while maintaining accurate documentation. Whitlock Business Systems is a well-established and growing commercial/digital printing and e-commerce company known for delivering innovative print solutions and exceptional customer experiences.
Pro Sales Customer Care Representative TTEC Holdings IncPro Sales Customer Care RepresentativeDearborn, MIAbility to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
Customer Care Representative I Marketing TTEC Holdings IncCustomer Care Representative I MarketingDearborn, MIThe Marketing and Vehicle Ordering Processing Center (VOPC) program is a division of the Marketing and Communications Center (MCC), which is the primary contact center for North America Ford and Lincoln Mercury dealers on Contest and Incentive Programs. In addition, The Vehicle Order Processing Center (VOPC) provides support to all North American Ford and Lincoln dealers on all of their retail vehicle ordering, scheduling and shipping needs.
Customer Care Representative Trinity HealthCustomer Care RepresentativeAnn Arbor, MIPosition Purpose: Working in a call center environment, will respond to inbound calls as well as initiate outbound calls, offering information and answering questions to assist patients and their families navigating the healthcare experience. Ability to work effectively with various levels of organizational members and diverse populations including staff, leadership, physicians, patients, and family members.
Customer Care Representative TTEC Holdings IncCustomer Care RepresentativeDearborn, MIProvide inbound helpdesk support for member, dealer, and region employees on various issues including:o User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploadso Website assistance to dealers and field personnelo Dealer enrollment processo Reviewing dealer parts statementso Process program cancellation requests· Determines the appropriate route for escalating complex issues based on the type of expertise required.· Document status of all interactions indicating appropriate outcome and follow up requirements· Establish a rapport and build confidence in the brand recognition by proactively promoting company's products and services.· Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill and expertise - consistently courteous with customers.·
Service Customer Care Representative / Dispatcher Crown Equipment CorporationService Customer Care Representative / DispatcherPlymouth, MIOur global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Company Description: Crown Equipment Corporation, one of the worlds largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries.
Customer Care Representative - Omnichannel MSC Industrial Direct Co IncCustomer Care Representative - OmnichannelSouthfield, MIUtilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborate with other departments to identify and address the customers stated and unstated product & service needs. BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types.
Customer Care Representative - Regional Omnichannel MSC Industrial Direct Co IncCustomer Care Representative - Regional OmnichannelSouthfield, MI$16.78–$26.39 / hourUtilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborates with other departments to identify and address the customers stated and unstated product & service needs. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
NewAssociate Customer Service Representative Associate Customer Service Representative KYYBA, IncAssociate Customer Service Representative Associate Customer Service RepresentativeAuburn Hills, MIFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. QualificationsSAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.
Customer Care Metalworking Tech Support Representative MSC Industrial Direct Co IncCustomer Care Metalworking Tech Support RepresentativeSouthfield, MI$19.12–$30.04 / hourWith more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeFerndale, Michigan
Michigan Claim Customer Service Representative AAA Southern New EnglandMichigan Claim Customer Service RepresentativeDetroit, MI$19–$22 / hourBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
NewMichigan Claim Customer Service Representative Auto Club GroupMichigan Claim Customer Service RepresentativeTroy, MichiganBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
Customer Service Representative - Retail Hart Medical EquipmentCustomer Service Representative - RetailSouthfield, MIFull timeReceives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.
Customer Service Representative Heartland Home ServicesCustomer Service RepresentativeWixom, Michigan1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred. We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.
Customer Service Representative CVS Health CorpCustomer Service RepresentativeMI$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction.
Customer Service Representative PetSuitesCustomer Service RepresentativeNovi, MI$12–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Bilingual Japanese Customer Service Representative CVS Health CorpBilingual Japanese Customer Service RepresentativeMI$17–$31.30 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. 1 year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications.
Customer Service Representative (Flexible Working Hours) Destination PetCustomer Service Representative (Flexible Working Hours)Novi, MichiganSince 2016, we’ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day.
Customer Service Representative TTEC Holdings IncCustomer Service RepresentativeDearborn, MIHigh school diploma required; an associate or bachelor's degree is a plus 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing A passion for exceptional customer service, the automotive Industry, and cutting-edge technology Excellent communication skills - both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.
Customer Service Representative Shyft GroupCustomer Service RepresentativeRoseville, MichiganAs the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.
Dispatcher - Customer Service Representative Fathom Plumbing SolutionsDispatcher - Customer Service RepresentativeAnn Arbor, MI$18–$28 / hourAs a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services. Your daily responsibilities will also include following up on open estimates, assisting with invoices and QuickBooks coordination, and tracking key metrics like booking rate and schedule fill rate.
Customer Service Representative TMX Finance Family of CompaniesCustomer Service RepresentativeTaylor, MIThe Community Choice Financial Family of Brands ("CCF" or the Company), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Youll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Farm Bureau InsuranceCustomer Service RepresentativeCanton, MichiganWork with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Customer Service Representative - State Farm Agent Team Member Jasmine Ross - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRomulus, MIAs a Customer Service Representative - State Farm Agent Team Member with Jasmine Ross - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative GraybarCustomer Service RepresentativeBelleville, MichiganLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Customer Service Representative - State Farm Agent Team Member Demetrike Wells-O'Brien - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAnn Arbor, MIWe’re also committed to making a meaningful local impact through community involvement and partnerships, including organizations such as the Jim Toy Community Center, Safe House Ann Arbor, Gift of Life Michigan, and the Ann Arbor Symphony Orchestra. As a Customer Service Representative - State Farm Agent Team Member with Demetrike Wells-O'Brien - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Customer Service Representative Circle K StoresCustomer Service RepresentativeWoodhaven, MichiganThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Lab Customer Service Representative Corewell HealthLab Customer Service RepresentativeRoyal Oak, MIThe CSR II is responsible for answering and triaging calls, gathering information, and documenting into a call tracking system utilizing numerous computer systems simultaneously to investigate and resolve complex laboratory issues between internal and external customers; facilitating unusual test requests; ensuring thorough follow-up and communication between all appropriate laboratory entities and customers; providing training and support to new employees, communicating laboratory requirements and policies to external customers along with reporting critical, stat and routine test results; communicating customer changes, requests, and variances to internal customers. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
Customer Service Representative- Medical WESTERN WAYNE FAMILY HEALTH CENTERSCustomer Service Representative- MedicalInkster, MIThese tasks include, but are not limited to: appointment scheduling, patient intake, fee calculation and collection, electronic and manual filing, accurate chart preparation and updating, maintaining and balancing a cash drawer, insurance enrollment and verification, applying appropriate codes, checking out patients, answering phone calls, and other duties as assigned by supervisor. Make patient calls for range of purposes, including but not limited to confirmation of appointment, no-show appointment, change of insurance status, and reminder calls.
Customer Service Representative - Full Time Days - Pharmacy Advantage Henry Ford HospitalCustomer Service Representative - Full Time Days - Pharmacy AdvantageRochester Hills, MIUnder general supervision of the Pharmacy Advantage Management team, the Customer Service Representative (CSR) responds to telephone inquiries from participants, employees and other internal and external customers. Communicates with patients/providers to obtain or clarify any required information before triaging the request to appropriate departments.
Customer Service Representative The Michigan Humane SocietyCustomer Service RepresentativeRochester Hills, MICheck patients out following their appointments by preparing and reviewing invoices, verifying charges, taking payments, selling medications and prescription food, and reviewing aftercare instructions with clients. Provides excellent customer service to clients by setting appointments, processing prescription refills and food orders, assisting them with payments, and explaining payment processes and options.
Customer Service Representative SBM Management ServicesCustomer Service RepresentativeRomulus, MichiganFor information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM. Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Customer Service Representative - Maple-M5 Fifth Third BancorpCustomer Service Representative - Maple-M5Wixom, MIESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience: Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Ecommerce Customer Service Representative PROLIGHTINGEcommerce Customer Service RepresentativeNew Hudson, MI$35,000–$45,000We offer a wide range of innovative, high-quality lighting products to professionals in the trade, design & building industry along with end users. PROLIGHTING, a leading online lighting supply company, is seeking a driven and passionate Customer Service Representative to join our team.
Customer Service Representative Charles Knuth - State Farm AgencyCustomer Service RepresentativeANN ARBOR, MIChuck Knuth - State Farm Agency, located in Ann Arbor, MI, is currently looking for a talented, caring, professional individual to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Customer Service Representative Community Choice Financial Inc.Customer Service RepresentativeHarper Woods, MIThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Customer Service Representative Hart Medical EquipmentCustomer Service RepresentativeMacomb, MIFull timeAfter competency approval, complete bracing as needed including:Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed.