218 Results for

Customer Care Representative Jobs in Westland, MI

Jobs

New!

Dearborn, MI1 day ago

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Dearborn, MI11 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Dearborn, MI11 days ago

Remote

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Dearborn, MI11 days ago

$16–$22 Per Hour

The Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI11 days ago

The Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI11 days ago

The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Detroit, MI12 days ago

$50,000–$75,000 Per Year

You will be responsible for helping customers by providing product and service information and resolving technical issues. · Develop and maintain a knowledge base of the evolving products and services.

Detroit, MI13 days ago

$50,000–$75,000 Per Year

Rochester, MI16 days ago

$15–$19 Per Hour
Full-time
Employee

Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.

New!

Dearborn, MI1 day ago

Remote

The Program Liaison is expected to investigate issues thoroughly, coordinate with internal teams as needed, and ensure a high level of customer satisfaction through professional and efficient issue resolution. Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

New!

Southfield, MI, MI4 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Detroit, MI9 days ago

Temporary
Contractor
Full-time

The designer will help define and refine end-to-end user experiences for customer service representatives using an AI-enabled support tool, including workflows, interaction patterns, screen states, edge cases, and responsive design considerations. This role is critical to maintaining design momentum during delivery, supporting a smooth transition of product ownership, and ensuring the experience is clearly documented and ready for implementation by client teams.

New!

Dearborn, MI3 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: • Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve 'world-class' service with each member where 'world-class' is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Ferndale, Michigan11 days ago

New!

Farmington, MI3 days ago

What You'll Do** Handle inbound calls, outbound calls, chats, and online leads** Book appointments efficiently using the 3-day board* Deliver consistent service using the Six Steps of a Call* Support Home Care Club members with scheduling and renewals* Complete follow-up calls and administrative tasks as neededKPIs* Raw inbound call booking rate of 37%+* Average handle time between 3-4.5 minutes* Quality score of 80%+* Minimum of 35 inbound touches per dayWhat You Bring2-3 years of customer service or call center experience, strong communication and typing skills, Microsoft Office/Teams experience preferred, and a high school diploma or GED required. Big TaskProvide every customer with a delightful experience while booking jobs into the 3-day board and supporting the team's scheduling success.

ANN ARBOR, MI8 days ago

Chuck Knuth - State Farm Agency, located in Ann Arbor, MI, is currently looking for a talented, caring, professional individual to join our team as a Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

New!

Novi, MI3 days ago

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

New!

Dearborn, MI3 days ago

The Customer Service Representative builds and maintains trust as a skilled expert byproviding superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI , you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Pinckney, MI30+ days ago

$25–$35 Per Hour

Trusted Heating & Cooling Solutions is a highly regarded HVAC company proudly serving the greater Ann Arbor community with honesty, skill, and a genuine commitment to our customers. We're Trusted Heating & Cooling Solutions, Inc., and we're searching for a motivated full-time Dispatcher - Customer Service Representative to join our team in Pinckney, MI!

Ann Arbor, MI25 days ago

$18–$28 Per Hour

As a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services. Your daily responsibilities will also include following up on open estimates, assisting with invoices and QuickBooks coordination, and tracking key metrics like booking rate and schedule fill rate.

New!

Southfield, MI3 days ago

Receives requests from multiple sources (phone, fax, e-Commerce, in-person) and completes necessary process for equipment services. Hart Medical Equipment provides a full range of home care products and support services based on individual needs.

Roseville, Michigan30+ days ago

As the Customer Service Representative for Independent Upfitter (An Aebi Schmidt Brand) you will be responsible for managing the full lifecycle of customer orders, including order entry, parts ordering, purchase order submission, invoicing, and ongoing updates throughout the build process. Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Brighton, MI10 days ago

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. As a Customer Service Representative - State Farm Agent Team Member with Barb Vogelheim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Plymouth, MI30+ days ago

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

New!

Ann Arbor, MI4 days ago

$22–$25 Per Hour

Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide.

Wayne, MI30 days ago

$15–$17 Per Hour

You'll be the friendly voice of Raza Insurance, helping our clients with their questions, guiding them through their policies, and ensuring they feel valued and supported. If you have a knack for clear communication, a patient and friendly attitude, and find satisfaction in making someone's day a little easier, you'll fit right in.

New!

Belleville, MI6 days ago

$22–$23 Per Hour

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Waterford, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Larry Lukovich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m active with the Chamber of Commerce, serve on the Board of Directors for BSCA, and proudly support causes such as Scamp for special needs children, March of Dimes, MS, Little League, St. Jude, and Tunnel to Towers.

Romulus, MI30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with Jasmine Ross - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Wixom, MI6 days ago

1-2 years of customer service handling high call volume /Service Titan scheduling experience preferred . We provide our team members with the necessary Personal Protective Equipment (PPE) to keep themselves and our customers safe.

Detroit, MI30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Ann Arbor, MI30+ days ago

We’re also committed to making a meaningful local impact through community involvement and partnerships, including organizations such as the Jim Toy Community Center, Safe House Ann Arbor, Gift of Life Michigan, and the Ann Arbor Symphony Orchestra. As a Customer Service Representative - State Farm Agent Team Member with Demetrike Wells-O'Brien - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

New!

Belleville, MI3 days ago

$22–$23 Per Hour

Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Predictable Work Schedules to plan your life: no weekends or nights for most roles.* Celebrate your and others' achievements with our Employee Recognition Program.* Reach your career goals with our Educational Reimbursement and Career Development Programs.*

Macomb, MI30+ days ago

Full-time

After competency approval, complete bracing as needed including:Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit. Verifies medical necessity, insurance coverage and physician orders for all insurance-assigned services and working with referral sources to ensure proper documentation when needed.

New Hudson, MI30+ days ago

$35,000–$45,000

We offer a wide range of innovative, high-quality lighting products to professionals in the trade, design & building industry along with end users. PROLIGHTING, a leading online lighting supply company, is seeking a driven and passionate Customer Service Representative to join our team.

Highland Park, Michigan24 days ago

$18–$20 Per Hour

The Customer Service Representative is responsible for answering incoming calls and resolving service-related inquiries from both internal and external customers. This role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.

New!

Melvindale, MI3 days ago

Perform computer entry as required, orders that may come from phone calls, faxes, emails or other sources; To provide technical information about our products and answer questions regarding the use of the electronic (web) ordering systems; Communicate with the customer to inform them of any changes to their order or additional delays, to obtain missing information or frames to follow, and to inform them of promotions and sales programs; Manage daily service level reports; QUALIFICATIONSHigh school diploma; 3 to 5 years of experience in a similar position; Good analytical and problem-solving skills; Ability to work in a dynamic environment with minimal supervision; Knowledge of Microsoft Office and Gmail family software; Ability to multitask; Team player and ability to interact with various departments; Experience in optics: an asset . We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

New!

Auburn Hills, MI6 days ago

Ensures orders received through phone, fax, email, EDI, or other means are processed accurately and timely, ensuring alignment with customer needs including assessing and delivering product packing requirements and most cost-effective method of shipment. Collaborates across the global organization as required, working with other customer service representatives, technical support, sales, field service, product and applications engineering to meet customer needs and deliver superior customer service.

New!

Troy, MI4 days ago

Verbal and electronic information must be quickly and accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

New!

Washington, MI4 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors regardless of weather conditions, remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

Detroit, MI30+ days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Warren, MI6 days ago

Maximize customer satisfaction andcontribution margins by consistently and accurately processing of orders, requests for price and delivery information, returns, order status, order expedites and product literature; as well as the ability to orchestrate internal resources to meet customer needs. Resource Management: demonstrate the required ability to orchestrate resources to meet customer needs which include technical support, warehousing, finance, service and fabrication centers and purchasing.

Auburn Hills, MI30+ days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. ØExcellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Clinton Township, MI30+ days ago

$40,000–$60,000 Per Year

Stevens Brock & Marrin LLC in Clinton Township is looking to hire a Customer Service Representative to join our team. With your work ethic and great people skills, we know you will be committed to creating the best experiences for our customers.

Brighton, MI30+ days ago

A standout feature of our office is that Barb runs the Agent Aspirant program for our territory of 50+ agents, helping develop future agency owners through a proven, competitive track — a major advantage for anyone aspiring to open their own agency one day. As a Customer Relations Representative - State Farm Agent Team Member with Barb Vogelheim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.

Detroit, MI8 days ago

Future opportunities in our company include roles in Customer Success, Risk/Merchant Services, Account Management, Product Support, QA, IT, Engineering, Design, Copywriting, Marketing, Finance/Accounting, HR, and more! You are very good at deep-dive troubleshooting (andenjoy it) while also relishing the 'people side': building relationships, representing our brand as our CEO would, and delivering outstanding customer service.

New!

Ann Arbor, MI3 days ago

Customer Service Representative Minimum Qualifications:* Valid driver's license and ability to maintain a good driving record* High school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Physical Demands:The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Waterford, MI30+ days ago

As a Customer Relations Representative - State Farm Agent Team Member with Larry Lukovich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m active with the Chamber of Commerce, serve on the Board of Directors for BSCA, and proudly support causes such as Scamp for special needs children, March of Dimes, MS, Little League, St. Jude, and Tunnel to Towers.

Clinton Township, MI30+ days ago

Midas of Clinton Township and Troy has been serving the community for over 30 years, providing top-notch automotive services with a focus on customer satisfaction. Be part of a dynamic team dedicated to providing exceptional service and support to our valued customers in a fast-paced automotive environment.

Novi, Michigan30+ days ago

To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.

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Customer Care Representative Jobs in Westland, MI

Pro Sales Customer Care Representative TTEC

Customer Care Representative TTEC

Bilingual French Customer Service Representative TTEC

Concierge Customer Service Representative TTEC

Bilingual Spanish Customer Service Representative TTEC

Customer Service Representative TTEC

Virtual Customer Service Representative Arias agencies

Virtual Customer Service Representative(Work from Home) GL

Call Center Agent Bathworks Inc

Program Liaison - Percepta TTEC

Purchasing Assistant/Customer Service Specialist Company Confidential

Senior UX Designer - Detroit, MI Digital Technology Solutions

French Bilingual Customer Care Representative (Hybrid in Dearborn) Percepta

Customer Service Representative Community Choice Financial Family of Brands

Customer Service Representative Thornton & Grooms

Customer Service Representative Charles Knuth - State Farm Agency

Customer Service Representative PetSuites

Customer Service Representative Percepta

Dispatcher - Customer Service Representative Trusted Heating & Cooling Solutions, Inc.

Dispatcher - Customer Service Representative Fathom Plumbing Solutions

Customer Service Representative - Retail Hart Medical Equipment

Customer Service Representative Shyft Group

Customer Service Representative - State Farm Agent Team Member Barb Vogelheim - State Farm Agent

Customer Service Representative Masco Corporation

Customer Service Representative Envista Holdings Corporation

Customer Service Representative Raza Insurance Agency Llc

Customer Service Representative Graybar

Customer Service Representative - State Farm Agent Team Member Larry Lukovich - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Jasmine Ross - State Farm Agent

Customer Service Representative RobinAire

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative - State Farm Agent Team Member Demetrike Wells-O'Brien - State Farm Agent

Customer Service Representative Graybar Electric Company

Customer Service Representative Hart Medical Equipment

Ecommerce Customer Service Representative PROLIGHTING

Customer Service Representative Ultimate Staffing Services

Customer Service Representative EssilorLuxottica

Customer Service Representative ACE Controls

Customer Service Representative BELFOR Group

Storage Customer Service Representative U-Haul

Customer Service Representative U-Haul

Customer Service Representative Sunsource

Associate Customer Service Representative TechDigital Corporation

Insurance Customer Service Representative Stevens Bock & Marrin LLC

Customer Relations Representative - State Farm Agent Team Member Barb Vogelheim - State Farm Agent

Customer Support Representative Autobooks

Customer Service Representative ($15/hr) U Haul

Customer Relations Representative - State Farm Agent Team Member Larry Lukovich - State Farm Agent

Customer Service Representative (FULL TIME) Midas of Clinton Township and Troy

ADO Field Trainer/Customer Service Representative Michigan Farm Bureau Family of Companies

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