High school diploma required; an associate or bachelor's degree is a plus 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing A passion for exceptional customer service, the automotive Industry, and cutting-edge technology Excellent communication skills - both verbal and written Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges.