Serve as the primary point of contact for customers by responding to inquiries through phone, email, chat, or text; providing clear information about products, services, and company policies; and addressing customer needs effectively. WSP USA reserves the right to ultimately pay more or less than the posted range and may offer additional benefits and compensation, depending on circumstances and the type of work being performed not related to an applicant's sex or other status protected by local, state, and/or federal law.