Physical Abilities:While performing the duties of this job, the employee will be required to lift and carry up to 30-40 pounds; have developed fine motor control (grasp, handle, manipulate objects with fingers; standing for long periods, frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain). Assist customers and donors in a timely and courteous manner by answering questions, resolving problems, processing refunds, applying discounts, monitoring merchandise on "hold" and checking bags and packages.