Retail Customer Service Associate FedExRetail Customer Service AssociateDavenport, IowaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewCustomer Service Representative - Part Time Ascension FBO NetworkCustomer Service Representative - Part TimeSioux City, IAProvide assistance to customers with questions, concerns, and assistance with hotel reservations, directions to local attractions, and transportation. Minimum 2 years customer service experienceHigh School Diploma or General Education Degree (GED).
NewMortgage Customer Service Representative- Tax/Escrow/PMI Iowa Bankers Mortgage CorporationMortgage Customer Service Representative- Tax/Escrow/PMIJohnston, IAEscrow · Individual Escrow Analysis – Perform individual analysis as needed · Identify root cause of excess Escrow Shortages, Surplus and Significant Payment Changes · Mass Escrow Analysis – Perform required mass analysis annually according to state matrix. · Insurance Disbursements (HUB, MBA, MSP, ACH) · Insurance Refunds · RD Monthly Payment · FHA Monthly Payment · Reviews escrow & non-escrow hazard records and obtain updated documents as needed.
NewRetail Customer Service Specialist (Bilingual Preferred) Sherwin-WilliamsRetail Customer Service Specialist (Bilingual Preferred)North Liberty, IA$16.26–$16.26The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
NewBilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-WilliamsBilingual Multi-Location Customer Service Specialist (Spanish)Cedar Rapids, IA$18–$18The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorCouncil Bluffs, IA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorSpencer, IA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Reatil- FT Customer Experience Coordinator TJ MaxxReatil- FT Customer Experience CoordinatorCoralville, IA$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Warehouse Associate Colony Brands, Inc.Warehouse AssociateClinton, IAHere at Colony Brands Clinton Fulfillment our Warehouse Associate application covers a variety of positions which include the following: Pick/Pack - employees are responsible for picking and packing customer orders. The dock workers are unloading containers, completing sorts and counts of product, and receiving products to our operating system.
merchandise associate TJ Maxxmerchandise associateSpencer, IA$13.25–$13.75 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
Merchandising Associates all shifts TJMAxx Jordan Creek TJ MaxxMerchandising Associates all shifts TJMAxx Jordan CreekWest Des Moines, IA$13.25–$13.75 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. USA TJ Maxx Store 1065 West Des Moines IAThis position has a starting pay range of $13.25 to $13.75 per hour.
70120 - Merchandise Associate TJ Maxx70120 - Merchandise AssociateWest Des Moines, IA$13–$13.50 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. USA TJ Maxx Store 0248 West Des Moines IAThis position has a starting pay range of $13.00 to $13.50 per hour.
Retail- PT Weekend Merchandise Associate TJ MaxxRetail- PT Weekend Merchandise AssociateCoralville, IA$12.10–$12.60 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
PT-Retail Weekend Associate TJ MaxxPT-Retail Weekend AssociateCoralville, IA$12.10–$12.60 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
Merchandise Associate HomeGoodsMerchandise AssociateAmes, IA$13.25–$13.75 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
Customer Service Associate - DinnerClose Shift Raising Cane's USA LLCCustomer Service Associate - DinnerClose ShiftJohnston, IAWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Customer Service Associate - Morning & Lunch Shift Raising Cane's USA LLCCustomer Service Associate - Morning & Lunch ShiftCoralville, IAWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Customer Service Associate Raising Cane's USA LLCCustomer Service AssociateDes Moines, IAWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Customer Service Associate - NightsWeekends Raising Cane's USA LLCCustomer Service Associate - NightsWeekendsCouncil Bluffs, IAWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Customer Service Associate - Weekend Availability Raising Cane's USA LLCCustomer Service Associate - Weekend AvailabilityCedar Rapids, IAWhether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection.
Customer Service Associate - Closing Shift Raising Cane's USA LLCCustomer Service Associate - Closing ShiftSioux City, IALift and carry, push or pull heavy objects up to 50 pounds • Kneel, bend, twist or stoop • Ascend or descend stairs • Reach and grasp objects (including above head and below waistline) • Excellent verbal and written communication • Ability to show up to scheduled shifts on time • Cleaning tables, floors and other areas of the Restaurant • Taking orders from Customers and processing payments efficiently • Follow proper safety procedures when handling and/or preparing food • Ability to multitask. ADDITIONAL REQUIREMENTS: • Must be 16 years of age or older • Provide all Customers with quick and friendly service • Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service • Work under pressure and at a fast pace • Align with Raising Cane's culture by balancing Working Hard and Having Fun • Take initiative • Comply with Company policies.
NewCustomer Service Associate (40701) HertzCustomer Service Associate (40701)Cedar Rapids, Iowa$16.25–$16.25The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score.
NewPart Time Customer Service Associate (40704) HertzPart Time Customer Service Associate (40704)Cedar Rapids, Iowa$16.25–$16.25The Part TimeCustomer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score.
Customer Service Associate - Morning & Lunch Shift - No Experience Required Raising Cane'sCustomer Service Associate - Morning & Lunch Shift - No Experience RequiredCedar Falls, IALift and carry, push or pull heavy objects up to 50 pounds+ Kneel, bend, twist or stoop+ Ascend or descend stairs+ Reach and grasp objects (including above head and below waistline)+ Excellent verbal and written communication+ Ability to show up to scheduled shifts on time+ Cleaning tables, floors and other areas of the Restaurant+ Taking orders from Customers and processing payments efficiently+ Follow proper safety procedures when handling and/or preparing food+ Ability to multitask**ADDITIONAL REQUIREMENTS** :+ Must be 16 years of age or older+ Provide all Customers with quick and friendly service+ Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service+ Work under pressure and at a fast pace+ Align with Raising Cane's culture by balancing Working Hard and Having Fun+ Take initiative+ Comply with Company policiesRaising Cane's appreciates & values individuality. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you.
Customer Service Associate United Bank of IowaCustomer Service AssociateOdebolt, IAThis position will be responsible for general teller functions, such as: cashing checks, taking deposits, balancing daily transactions and cash drawer, verifying cash totals, running proof, and balancing ATM machines. Ability to work independently AND collaborate within a team to complete tasks effectively and efficiently by building and nurturing strong relationships with other UBI team members.
Full-Time Floating Customer Service Associate United Bank of IowaFull-Time Floating Customer Service AssociateOnawa, IAThis position will be responsible for general teller functions, such as: cashing checks, taking deposits, balancing daily transactions and cash drawer, verifying cash totals, running proof, balancing ATM machines, and assisting in opening all types of deposit accounts. Ability to work independently and collaborate within a team to complete tasks effectively and efficiently by building and nurturing strong relationships with other UBI team members.
Senior Process Associate - Customer Service Infosys LtdSenior Process Associate - Customer ServiceDes Moines, IAInfosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com)
Customer Service Associate II Dollar Tree IncCustomer Service Associate IIWaterloo, IAAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Customer Service Associate I Dollar Tree IncCustomer Service Associate Imarshalltown, IAResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Associate Dollar Tree IncCustomer Service AssociateCoralville, IAfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting • Excellent customer service and relationship management skills are required • Strong organizational and communication skills are required • Strong problem-solving and decision-making skills are required. Skills and Experience: • High school diploma or equivalent is preferred • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred • Ability to follow instructions and interpret operational documents is required • Must be able to lift between 30 and 50 lbs.
Customer Service Associate Chick-fil-ACustomer Service AssociateDavenport, IA$16–$16Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022). Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Customer Service Associate Walgreen CoCustomer Service AssociateCarroll, IA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryOttumwa, IA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateCoralville, IA$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Associate – Remote Support & Coordination GuidedbyljtravelCustomer Service Associate – Remote Support & CoordinationEstherville, IowaRemoteWe are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process.
Sales Associate/Customer Service - Pump & Pantry Bosselman Pump & Pantry, IncSales Associate/Customer Service - Pump & PantryDes Moines, IowaThe employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl. Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps.
Customer Service and Inside Sales Associate Competitive Edge Advertising Specialty Mfg. Co.Customer Service and Inside Sales AssociateDes Moines, IARepresentatives respond to inbound customer telephone calls, e-mails and chats regarding questions about our products, pricing, inventory availability while using a computerized database and other productivity tools to provide timely information and formal quotes to meet our customers needs. Successful candidates will be responsible for handling in-bound customer calls from current and potential business customers interested in purchasing various imprinted promotional products, corporate apparel, signage, and household products that we manufacture and warehouse in Des Moines.
Customer Service Representative SRS Distribution IncCustomer Service RepresentativeDes Moines, IAShould a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.
Work from home - Customer Service Representative Zephyra coWork from home - Customer Service RepresentativeDes Moines, IowaIn this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. We are seeking a Customer Service Representative to serve as the main point of contact for customers.
Solid Waste and Recycling Customer Service Representative City of Cedar RapidsSolid Waste and Recycling Customer Service RepresentativeCedar Rapids, IA$52,894.40–$68,764.80 / yearPublic Service Loan Forgiveness - Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer. High school diploma or equivalent and one (1) to three (3) years' experience in a customer facing role including working with escalated customer issues, OR, An equivalent combination of education and/or experience (i.e. one year of relevant full-time experience may substitute for one year of education).
Customer Service Representative / Dispatcher Aventure StaffingCustomer Service Representative / DispatcherOrange City, IA$18–$21 / hourA local ready-mix and distribution company in the Orange City, IA area is seeking a motivated Customer Service Representative / Dispatcher to join their team! This is a great opportunity for someone who thrives in a fast-paced environment, enjoys customer interaction, and can juggle logistics, scheduling, and communication with professionalism.
NewCustomer Service Representative Advance ServicesCustomer Service RepresentativeMuscatine, IAAdvance Services is looking to recruit a Customer Service Representative to work for a local, family-owned, and operated 3PL company located in the heart of the Midwest. Generate associated documents for customer shipments including warehouse pick sheets, packing lists and bills of lading.
Remote - Call Center Customer Service Representative Conduent IncRemote - Call Center Customer Service RepresentativeIARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Customer Service Representative Pella CorpCustomer Service RepresentativePella, IARemotePella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
Patient Access Customer Service Representative R1 RCM IncPatient Access Customer Service RepresentativeOttumwa, IA$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Customer Service Representative Composites OneCustomer Service RepresentativeGrimes, IowaYou will maintain customer accounts and coordinate communication on active and back-orders, which requires analysis of customer needs and a cross-functional partnership with the other Customer Service and/or Technical Teams to ensure we meet customer expectations. Maintain accurate customer pricing in the ERP system; confirm price supports and update records accordingly, provide basic price quotes while adhering to target margin guidelines, collaborating with Sales Reps and Sales Managers.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeMuscatine, IAYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4706600 802 Cypress St Muscatine Iowa 52761Shift AvailabilityEvenings Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Evenings Circle K Stores IncCustomer Service Representative, EveningsBurlington, IAYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4706603 333 N Roosevelt Ave Burlington Iowa 52601Shift AvailabilityEvenings Time TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Sr Customer Service Representative AmeriCold Logistics LLCSr Customer Service RepresentativeSioux City, IAProvides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors. Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.