Retail Customer Service Associate FedExRetail Customer Service AssociateBuffalo, New York$17–$19.98 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewRetail Sales Associate Full Time PetSmartRetail Sales Associate Full TimeCheektowaga, NYPetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
NewRetail Merchandise Associate HomeGoodsRetail Merchandise AssociateOrchard Park, NY$16–$16.50 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. HomeGoodsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
Customer Service Associate Wholesale Sealer SealMaster WNY and CNYCustomer Service Associate Wholesale SealerBuffalo, NYIn this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
Customer Service Associate Hertz CorpCustomer Service AssociateBuffalo, NYThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score.
Customer Service Associate- Part Time (25 Hours/Week) Ivoclar Vivadent IncCustomer Service Associate- Part Time (25 Hours/Week)Amherst, NY$20–$21 / hourYour Qualifications: • Previous customer service experience required • Experience in a product-related environment preferred • Strong communication, telephone, computer, and data entry skills required • Ability to work independently, prioritize, and multitask in a dynamic environment • ERP/CRM/Salesforce experience highly desired • Dental Degree or background a plus. Coordinate literature requests when necessary • Provide support to Clinical Sales and Inside Sales Account Managers by responding to product and/or literature requests • Provide customer assistance in tracking packages, locating or replacing orders • Perform other clerical/administrative duties or assist in special projects as assigned by the Customer Service Management team.
Customer Service Associate- Part Time (25 Hours/Week) Ivoclar North AmericaCustomer Service Associate- Part Time (25 Hours/Week)Amherst, New YorkThis individual will assist all customer calls by providing clinical knowledge, determining product needs, entering orders correctly, handling complaints, and successfully connecting the caller to the correct department or person. The ideal candidate brings strong communication skills, and a background in customer service and a passion for helping clients succeed.
Front Desk Customer Service & Sales Associate AAA Western and Central New York, IncFront Desk Customer Service & Sales AssociateWilliamsville, NY$19.09 / hourPart timeThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. 5% Retail Store Revenue: Provide sales support to the Branch by driving retail store revenue through products including foreign currency transactions, passport photos, international driver permits, AAA tickets, & travel accessories.
Front Desk Customer Service & Sales Associate AAA Western and Central New York CareersFront Desk Customer Service & Sales AssociateOrchard Park, New YorkThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. 5% Retail Store Revenue: Provide sales support to the Branch by driving retail store revenue through products including foreign currency transactions, passport photos, international driver permits, AAA tickets, & travel accessories.
Delivery Station Customer Service Associate, Delivery Station Liaison Amazon.com IncDelivery Station Customer Service Associate, Delivery Station LiaisonTonawanda, NYAs a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.
Customer Service Associate Dollar Tree IncCustomer Service AssociateNYResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Support Associate - Bob Squad Bob's Discount Furniture IncCustomer Service Support Associate - Bob SquadAmherst, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Customer Service Associate Walgreen CoCustomer Service AssociateAmherst, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateOrchard Park, NY$17–$19 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporaryBuffalo, NY$16–$18 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
NewCustomer Service Associate Savers | Value VillageCustomer Service AssociateBuffalo, NY$16–$21.08 / hourWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives.
NewBenefits Customer Service Representative (CSR) A-Line Staffing SolutionsBenefits Customer Service Representative (CSR)Buffalo, NYOutbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build Rapport . Immerse yourself in the rich culture and history of Buffalo, home to iconic landmarks like Niagara Falls, the Albright-Knox Art Gallery, Shea's Performing Arts Center, and the Buffalo Bills and Buffalo Sabres.
Work from home - Customer Service Representative Zephyra coWork from home - Customer Service RepresentativeBuffalo, New YorkIn this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels. We are seeking a Customer Service Representative to serve as the main point of contact for customers.
NewCustomer Service Representative A. Duie Pyle IncCustomer Service RepresentativeTonawanda, NYThis role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service. Customer Service Representative responsibilities include, but are not limited to: Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges.
Customer Service Representative Independent HealthCustomer Service RepresentativeBuffalo, NYThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
NewFinancial Aid Customer Service Representative Bryant & Stratton CollegeFinancial Aid Customer Service RepresentativeOrchard Park, NYCustomer Service: Handle inbound inquiries on a variety of FA topics including status of excess loan funds (ELF), Banner inquiries, and verification follow up, providing customers with accurate information and direction to ensure a world-class student experience. Position Summary: The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction through inbound and outbound calls.
NewContact Center Customer Service Representative Five Star BankContact Center Customer Service RepresentativeBuffalo, NY$17.50–$20 / hourEssential Functions: Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls. Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities.
NewContact Center Customer Service Representative Five Star Bank - CaliforniaContact Center Customer Service RepresentativeBuffalo, NYEssential Functions: Support all products and services in our retail and commercial lines of business via inbound and outbound customer service calls. Answer customer inquiries concerning bank operations, regulations, transaction processing, electronic services, marketing, and promotional activities .
Customer Service Representative 17-19 hourly Raymours Furniture Co IncCustomer Service Representative 17-19 hourlyNYYou bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf.
Customer Service Representative Sealing DevicesCustomer Service RepresentativeLancaster, New YorkListen closely to customer needs and use your technical knowledge to recommend sealing solutions that perform in demanding aerospace, defense, and government environments. Ability to work in both office and production environments may involve moderate noise levels, temperature variation, and use of personal protective equipment (PPE) when required.
Customer Service Representative Independent Health AssociationCustomer Service RepresentativeBuffalo, New YorkThe CSR is called on to research complex issues pertaining to benefits, claims, plans, and eligibility across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the member. Must demonstrate proficiency in balancing keyboard accuracy with speed, the ability to correctly transmit data, and the ability to work efficiently while producing excellent customer service experiences.
Insurance Customer Service Representative (Branch) AAA Western and Central New York CareersInsurance Customer Service Representative (Branch)Tonawanda, New YorkThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ensure customer needs are met promptly & effectively and proactively address & resolve any issues by offering solutions tailored to their specific situations.
FT Customer Service 6a-3pm #6642 Clark Holdings Inc. / Tim HortonsFT Customer Service 6a-3pm #6642Pembroke, NYFull timePrimary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from . We are searching for friendly and energetic part -time & full-time Customer Service Team Members to join our Tim Hortons team at 1106 Main St, Corfu in Pembroke, NY on the morning shifts (6am-2pm) & (7am-3pm) including weekends.
NewCustomer Service Representative GEICO GENERAL INSURANCE COMPANYCustomer Service RepresentativeNY$19.34–$29.51 / hourFactors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers.
Customer Service Representative - State Farm Agent Team Member Michael Casseri - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCheektowaga, NYROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Insurance Customer Service Representative (Branch) AAA Member's Insurance Agency of WesternInsurance Customer Service Representative (Branch)Tonawanda, NY$21–$25 / hourPart timeThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ensure customer needs are met promptly & effectively and proactively address & resolve any issues by offering solutions tailored to their specific situations.
Customer Service Representative WestinghouseCustomer Service RepresentativeOrchard Park$20–$24 / hourTemporaryAddress and resolve customer inquiries and concerns, ensuring follow-up and complete resolution * Manage daily activities related to utility billing, including account setup, maintenance, and closure * Provide support on billing inquiries, disconnection notices, and utility/vendor contract matters * Maintain accurate and up-to-date customer records within CRM and billing systems * Monitor account activity and identify discrepancies or issues requiring attention * Analyze recurring customer concerns and recommend process improvements to enhance service delivery * Help with special projects and contribute to ongoing operational and process improvement projects Qualifications: * Associate degree or equivalent experience (at least 4 years in acustomer-facing role) We prefer experience in energy or utilities, but we do not require it. WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service.
Customer Service Representative Package Design & Supply Acquisition IncCustomer Service RepresentativeBuffalo, NYFull timeBy keeping our customers first, and providing them with the best safety, quality, OTIF, innovation, and value-added services, we will create virtuous cycles of mutual benefit, resulting in profitable returns for years to come. Package Design & Supply is a full-service provider of all packaging and shipping products serving Western New York since 1995 as well as ISO9001 certified.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeBuffalo, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
NewCustomer Service Representative Leading Edge Connections, LLC.Customer Service RepresentativeBuffalo, NY$16.75–$18 / hourThe Customer Service & Billing Representative is responsible for handling inbound customer calls related to service questions, account support, and billing inquiries. We believe great customer service comes from people who enjoy what they do and who work in an environment that's engaging, fast-moving, and supportive.
Customer Service Representative - State Farm Agent Team Member Michele Proietti - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAmherst, NYAs a Customer Service Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.
Customer Service Representative - State Farm Agent Team Member Brian Christman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberDerby, NYAs a Customer Service Representative - State Farm Agent Team Member with Brian Christman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Zoom Tan IncCustomer Service RepresentativeNYWe are seeking individuals that have excellent verbal communication skills and attention to detail to work at our corporate office assisting our clients and salon employees by phone with their needs. After receiving field training you will be working within an office setting where your duties will include: Serving as the primary point of contact for our clients to provide information, and assist in resolving issues.
NewCustomer Service Representative U-HaulCustomer Service RepresentativeDepew, NY$16–$17 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Customer Service Lead 19-21 hourly Raymours Furniture Co IncCustomer Service Lead 19-21 hourlyBuffalo, NYCustomer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf.
NewCustomer Service Representative EAST COAST ORTHOTIC AND PROSTHETICCustomer Service RepresentativeBuffalo, NYUnder general supervision of the Team Lead, the CSR is responsible for the entire process in ECOP's business revenue cycle, from first initiating contact with the insurance company ("the payer") through collection of payment for services rendered by ECOP and posting such payment information into the Healthcare Information System (Fastrack). The Customer Service Representative (CSR) is an administrative position whose primary duties consist of office work that is directly related to the general business operations of East Coast Orthotic & Prosthetic Corp (ECOP).
Customer Service Representative MerchantsCustomer Service RepresentativeBuffalo, New YorkThe Customer Service Representative will become part of a dedicated Customer Service team focusing on building and maintaining effective relationships with the various customers through effectively and efficiently responding to billing inquiry calls and capturing billing information. Will provide assistance with researching and resolving all billing inquiries via incoming telephone calls, mail, email and fax inquiries from agents, policyholders or regional offices within 24 hours of the inquiry.
Customer Service Representative Brenntag SECustomer Service RepresentativeTonawanda, NYThis position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
NewRemote Customer Service Representative - Must Reside in NY (Starting 8/10/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 8/10/2026)Buffalo, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Remote Customer Service Representative - Must Reside in NY (Starting 6/15/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/15/2026)Buffalo, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Remote Customer Service Representative - Must Reside in NY (Starting 6/22/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/22/2026)Niagara Falls, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Customer Service Representative - State Farm Agent Team Member Mary Alice Ubal - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberDepew, NYAs a Customer Service Representative - State Farm Agent Team Member with Mary Alice Ubal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBuffalo, NYAs a Customer Service Representative - State Farm Agent Team Member with Austin Czaja - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance.
Customer Service Representative - State Farm Agent Team Member Mike Messuro - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWilliamsville, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative Reimer Home ServicesCustomer Service RepresentativeCheektowaga, New York$19–$23 / hourFull timeOverview: About Us: For over 100 years, Reimer Home Services has been the go-to name for HVAC, plumbing, and electrical services across Buffalo and Western New York. We’re hiring a Customer Service Representative who’s passionate about helping people and thrives in a fast-paced, collaborative environment.