The successful candidate supports the College's mission of Educating Tomorrow's Workforce by enrolling students in college programs, assisting students modify their class schedules, reviewing their transcripts and other placement measures for entrance requirements, and answering inquiries via telephone, email, in person, and other approved communication/service channels following CPTC's policies and procedures as they relate to Enrollment Services. Tasks include: but not limited to, Learn and maintain a working knowledge of college and website services, resources, and tools to assist students, i.e., how to obtain required forms, tutoring services, funding options offered at CPTC, emergency grants, childcare, transportation, explaining processes and procedures, etc.