NewHVAC Service Coordinator / Dispatcher JobotHVAC Service Coordinator / DispatcherGreensboro, NC$52,000–$60,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role requires exceptional communication, organization, and problem-solving skills, and an ability to thrive in a fast-paced, high-pressure environment.
Administrative Coordinator Accentuate StaffingAdministrative CoordinatorBrentwood, NC$25–$28 / hourFull timeAs the Administrative Coordinator, you will play a key role in organizing and managing medical records, coordinating case materials, maintaining databases, and supporting healthcare and legal professionals throughout the independent medical review process. This role is ideal for an administrative professional who enjoys managing complex information and coordinating with multiple stakeholders.
NewPatient Care Coordinator - Temp to Hire JobotPatient Care Coordinator - Temp to HireElizabeth City, NC$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for coordinating all aspects of patient care, ensuring a smooth and efficient service that promotes patient health and wellbeing.
Customer Service Representative – Financial Services TTECCustomer Service Representative – Financial ServicesCharlotte, NCp style="font-family:'arial'">Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Retail Customer Experience Coordinator - Full Time TJ MaxxRetail Customer Experience Coordinator - Full TimeHendersonville, NC$14–$14.50 / hourUSA TJ Maxx Store 1216 Hendersonville NCThis position has a starting pay range of $14.00 to $14.50 per hour. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Retail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorBoone, NC$13.75–$14.25 / hourUSA TJ Maxx Store 1125 Boone NCThis position has a starting pay range of $13.75 to $14.25 per hour. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Customer Service Representative II Indotronix International CorporationCustomer Service Representative IIGastonia, NC$20–$22 / hourYou'll also play a key role in helping customers navigate difficult situations, including credit challenges, all while using your communication skills and attention to detail to deliver a positive experience. This role is the frontline connection between our company and the customers we serve- answering questions, resolving issues, and providing guidance on billing, payments, service requests, and more.
NewConcierge Customer Service Representative TTECConcierge Customer Service RepresentativeAsheville, NCli style="font-family:'arial'">Promptly process and answer/resolve customer inquiries, concerns or technical questions, determine the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Ensure that all customer contacts are properly logged into the CRM tool to allow for an accurate historical view of customer contacts manage follow-up log and audit documentation of customer files.
NewCustomer Service Representative Forward AirCustomer Service RepresentativeFletcher, NC$21–$21p style="margin-bottom:14pt">The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Demonstrated ability to carry out assignments to their completion and meet deadlines.
Internet Sales Coordinator Lennar CorporationInternet Sales CoordinatorMorrisville, NCLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
NewProposal Production, Print and Mail Coordinator UnitedHealth GroupProposal Production, Print and Mail CoordinatorGreensboro, NC$20–$36 / yearSee United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all.
NewOperations Coordinator - PRN Duke HealthOperations Coordinator - PRNDurham, NC$8–$12 / hourThe Operations Coordinator collaborates with healthcare teams, including physicians, nurses, case managers, and support services, to streamline the discharge process, expedite physician order execution, and coordinate the timely transfer of patients. By leveraging their clinical expertise and effective coordination skills, the Operations Coordinator contributes to optimizing resource utilization, reducing length of stay, and promoting efficient and effective healthcare delivery at Duke University Hospital.
Retail Department Coordinator TJ MaxxRetail Department CoordinatorAsheville, NC$16–$16.50 / hourUSA TJ Maxx Store 0650 Asheville NCThis position has a starting pay range of $16.00 to $16.50 per hour. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Retail Department Coordinator - Full Time TJ MaxxRetail Department Coordinator - Full TimeHendersonville, NC$14–$14.50 / hourUSA TJ Maxx Store 1216 Hendersonville NCThis position has a starting pay range of $14.00 to $14.50 per hour. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Retail Backroom Coordinator TJ MaxxRetail Backroom CoordinatorBoone, NC$13.75–$14.25 / hourUSA TJ Maxx Store 1125 Boone NCThis position has a starting pay range of $13.75 to $14.25 per hour. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.
Business Development Coordinator Company ConfidentialBusiness Development CoordinatorAsheville, NCFull timeParticipate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management. Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show.
Dispatch Coordinator - 4:30PM Start PenskeDispatch Coordinator - 4:30PM StartGreensboro, NCFull timeFollows up with specified drivers on instructions from Driver Managers and communicates any service issues, late deliveries, or drivers requiring write-ups, leaving notes for Driver Managers as necessary. • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background Investigation, (to include past employment, education, and criminal history) and drug screening are required.
IT Project Manager/Vendor Management Coordinator BC ForwardIT Project Manager/Vendor Management CoordinatorCharlotte, NC$62–$62.09 / hourFull timeWith delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients.
RN Patient Services Manager III - Rex Labor and Delivery UNC HealthRN Patient Services Manager III - Rex Labor and DeliveryRaleigh, NCDuties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
RN Patient Services Manager III- Cardiology and Oncology Stepdown Unit UNC HealthRN Patient Services Manager III- Cardiology and Oncology Stepdown UnitChapel Hill, NCDuties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
NewRN Patient Services Manager III - Orthopedic Department UNC HealthRN Patient Services Manager III - Orthopedic DepartmentSmithfield, NC$47.90–$68.86 / hourDuties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit-based educational needs and orientation of staff members.
Outside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialRaleigh, NC$40,000–$62,965 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Outside Sales Representative-General Tool-Relocation Assistance Eligible Sunbelt RentalsOutside Sales Representative-General Tool-Relocation Assistance EligibleClayton, NC$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewInside Sales Representative Sunbelt RentalsInside Sales RepresentativeAsheville, NC$20.31–$24.12 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Customer Service Representative - Work From Home American Income LifeCustomer Service Representative - Work From HomeCharlotte, NC$40,000–$50,000 / yearFull timeBy working with established member groups, unions, and associations, we provide clear guidance, reliable service, and ongoing support to people who are looking for information about their available options. We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to support long-term financial security.
Internet Sales Coordinator Lennar HomesInternet Sales CoordinatorMorrisville, NCFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Regional Marketing Field Coordinator Lennar HomesRegional Marketing Field CoordinatorMorrisville, NCFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Regional Marketing Field Coordinator serves as the on-the-ground marketing partner at the divisional level, supporting local community execution, New Home Consultants (NHC), and division/regional marketing initiatives.
Customer Service Coordinator Cbre ValuationCustomer Service CoordinatorCharlotte, NCRemotep>CBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. This position is part of the Operations and Customer Service function, which supports day‑to‑day facility operations by ensuring service requests are accurately logged, dispatched, tracked, and resolved.
Customer Service Coordinator Ryder System IncCustomer Service CoordinatorCharlotte, NC$23–$25 / hourRyder's most recently been named a " Top Company for Women to Work for in Transportation (https://newsroom.ryder.com/news/news-details/2020/Ryder-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation-Underscoring-Diversity-Initiatives/default.aspx) " by Women in Trucking, one of Fortune Magazine's " World's Most Admired Companies (https://newsroom.ryder.com/news/news-details/2020/Fortune-Magazine-Names-Ryder-among-Worlds-Most-Admired-Companies-for-Eighth-Year-in-a-Row/default.aspx) ," one of " America's Most Responsible Companies (https://newsroom.ryder.com/news/news-details/2020/Ryder-Recognized-for-Corporate-Social-Responsibility-Leadership-by-Newsweek/default.aspx) " by Newsweek. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Customer Service Coordinator (Inbound- call center environment) #4849 Grail IncCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate's qualifications.
Customer Service Coordinator (Inbound) #4535 Grail IncCustomer Service Coordinator (Inbound) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. In addition to being responsible for receiving inbound communications from customers within GRAIL's virtual contact center environment, the CSC demonstrates a firm understanding of the importance of exceptional service within the realm of cancer care.
Customer Service Coordinator V (Inbound- call center environment) #4845 Grail IncCustomer Service Coordinator V (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. The Customer Service Coordinator V (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
Customer Service Coordinator - Central Zone - Cary, NC Varian Medical Systems IncCustomer Service Coordinator - Central Zone - Cary, NCCary, NC$55,780–$76,703 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees.
Customer Service Coordinator I AramarkCustomer Service Coordinator ICharlotte, NCMitigate client loss by identifying At Risk clients and initiating client retention action plans to address loss of client engagement (no-buy), repeated service issues (unresolved/repetitive delivery & service issues), and poor client satisfaction. Engage clients proactively to secure orders prior to their scheduled delivery, employing professional telephone sales techniques to enhance sales by closing open voids and promoting current promotions.
NewCustomer Service Coordinator (Inbound- contact center environment) #4535 Mom's MealsCustomer Service Coordinator (Inbound- contact center environment) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
NewCustomer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
NewService Coordinator - Customer Service Specialist Mitchell Heating and Cooling IncService Coordinator - Customer Service SpecialistNC$18–$20 / hourp>Position Overview: This position serves as the first point of contact for customers, handling incoming calls and providing excellent service to both homeowners and commercial clients. Essential Job Duties: Serve as the first point of contact for customers, handling incoming calls and providing excellent service to both homeowners and commercial clients.
FT Shift Lead - Customer Service Coordinator Banfield Pet HospitalFT Shift Lead - Customer Service CoordinatorWilmington, NC$16.65–$21.28 / hourThis includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pets health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts. • Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.
Customer Service Coordinator - Draft Alsco IncCustomer Service Coordinator - DraftCharlotte, NCWeve been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. Make outbound calls or respond to inbound calls, performing such tasks as audits, up-selling opportunities, problem resolution, sales lead referral, customer follow-up and processing order requests.
Customer Service Coordinator JELD-WEN Holding IncCustomer Service CoordinatorNCJELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Address customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat, or Social Media by providing courteous and prompt responses.
Customer Service Coordinator BibliU LtdCustomer Service CoordinatorSylva, NCWhat you will be doing: Assisting customers in-store and over the phone with professionalism and a positive attitude Operate the case register accurately in line with store policies and procedures Maintain clean and organized displays, ensuring shelves are stocked and well presented Check in, price and display supplies and general merchandise Participate in inventory counts and help track stock levels Record price changes and promotions accurately Notify appropriate staff about out-of-stock or defective items Follow up with customers regarding special orders and notify them of any issues or arrivals Report marketing trends and customer feedback to supervisor Complete any additional duties as assigned. What we are looking for: Experience working in a retail or cashier role Friendly, reliable and customer focused Comfortable handling transactions and basic stockroom tasks Strong attention to detail in cash handling and record-keeping High school diploma or equivalent.
Allocator / Customer Service Coordinator Centric Brands LLCAllocator / Customer Service CoordinatorGreensboro, NCThe stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate''s educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.
Allocator / Customer Service Coordinator Centric BrandsAllocator / Customer Service CoordinatorGreensboro, North CarolinaIf you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
NewService Coordinator - Customer Service Specialist Mitchell Heating & CoolingService Coordinator - Customer Service SpecialistRolesville, NC$18–$20 / hourThis position serves as the first point of contact for customers, handling incoming calls and providing excellent service to both homeowners and commercial clients. Serve as the first point of contact for customers, handling incoming calls and providing excellent service to both homeowners and commercial clients.
Customer Service & Scheduling Coordinator TerranovahireCustomer Service & Scheduling CoordinatorCharlotte, North CarolinaWe are looking for a Customer Service & Scheduling Coordinator to assist customers with reservations, scheduling, service coordination, and ongoing support. This role combines customer service and administrative responsibilities to ensure a seamless experience from the initial inquiry through completion of services.
Travel Experience Coordinator – Deliver Exceptional Customer Service! Kennedy-FsTravel Experience Coordinator – Deliver Exceptional Customer Service!Raleigh, NCAs a Travel Experience Coordinator you will plan and coordinate travel experiences, respond to client inquiries, and ensure each journey is seamless and memorable. Based in Raleigh, NC, this role is ideal for a candidate who is passionate about travel and committed to delivering high-quality service.
Customer Service Logistics Coordinator Advanced Personnel ResourcesCustomer Service Logistics CoordinatorGreensboro, NC$18–$21 / hourFull timeThe position will primarily support domestic freight operations, coordinating both FTL and LTL shipments, along with daily truck scheduling. Advanced Personnel Resources is currently seeking a Customer Service Logistics Coordinator for a full-time opportunity based in High Point, NC.
Customer Service Dispatcher & Sales Coordinator On Site(Rock Star) MG3HVAC LLCCustomer Service Dispatcher & Sales Coordinator On Site(Rock Star)Charlotte, NCWe're growing fast and looking for a dynamic, high-energy team player who thrives in a fast-paced environment and loves helping people. At Quality Pro Services, we pride ourselves on delivering top-notch service with professionalism, speed, and a customer-first mindset.
Freight Coordinator - Customer Service - Freight Forwarder Adcom WorldwideFreight Coordinator - Customer Service - Freight ForwarderCharlotte, North CarolinaOur network of independent, licensed agency entrepreneurs designs customized transportation, management, and distribution services that satisfy the logistical needs of our customers. For over 25 years, Adcom Worldwide has offered the finest specialized services available in the transportation industry.NewCustomer Service Manager/Human Resources Recruitment Coordinator All Ways Caring HomeCareCustomer Service Manager/Human Resources Recruitment CoordinatorSHELBY, North Carolina$16–$18 / hourFollow us on Facebook and LinkedIn. Overview: The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes.12345678910Resume ResourcesFree Resume TemplatesFree Resume BuilderSimilar Job SearchesAttendant JobsCustomer Service Advisor JobsCustomer Service Associate JobsCustomer Service Manager JobsCustomer Service Representative JobsCustomer Service Specialist JobsCustomer Service Supervisor JobsPersonal Shopper Jobs
NewCustomer Service Manager/Human Resources Recruitment Coordinator All Ways Caring HomeCareCustomer Service Manager/Human Resources Recruitment CoordinatorSHELBY, North Carolina$16–$18 / hourFollow us on Facebook and LinkedIn. Overview: The Customer Service Manager/HR Designee (CSM/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes.