The Client Support Specialist (CSS) is a highly visible, participant-facing member of the Care Campus team who proactively engages participants, identifies needs, connects people to services, and supports continuity between participants, Case Management, Safety, and other programs. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls.