Specific responsibilities include, but are not limited to:Managing the branch's Wealth Management Client Associates and Service Support StaffOverseeing the daily operations of a Merrill branch office ensuring appropriate supervision and compliance to industry regulations, and policies and proceduresDriving business growth by leading the service delivery model and wealth management banking strategy for their respective marketHiring, developing, and leading a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client serviceCoaching teams to deliver a modern, digital first service model focusing on exceeding the bank's client service expectations and operational excellence goalsEnsuring client service expectations are met and exceeded while balancing the risk and exposure for MerrillResolving complex, escalated client service and operational needsRepresenting the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counselProactively identifying opportunities to connect Financial Advisors and clients to the broader enterpriseManagerial Responsibilities:This position may also have responsibilities for managing associates. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs.