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Customer Service Jobs in Columbia, WA

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Senior Specialist, Business Planning And Analysis The Bank of New York Mellon

Berwyn, PA

This role is primarily responsible for developing, maintaining, and enhancing both internal management information reporting and polished client-facing reporting, while also supporting the design and creation of new reports to meet evolving business and client needs. BNY Managed Account Solutions (MAS) is seeking a Business Intelligence Specialist to transform data into actionable insights for senior leadership, client relationship teams, and MAS clients.

24 days ago

(Senior) Business Analyst ConcertAI

Plymouth Meeting, PA

The Business Analyst works closely with Solution Architects, who own the overall solution architecture and design, and with Project Managers, Product, Engineering, and Data Operations teams to ensure solutions are implemented in accordance with approved requirements and achieve the intended customer outcomes. ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery.

30+ days ago

Salesforce Business Analyst Pyramid, Inc

Fort Washington, PA

$60–$65 / hour
Full time

This role centers on Sales Cloud and lead management, translating how the sales, marketing, and design studio teams work into clear requirements, then partnering with Salesforce administrators and developers to build and deliver the solution. Key Responsibilities: Salesforce Business Analyst sits within the Technology Organization and reports to the Salesforce/CRM Manager, working at the intersection of the business and the Salesforce platform.

30+ days ago

Senior Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICES

Philadelphia, PA

$118,984.50–$171,866.50 / year

Skills and attributes for success: The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

30+ days ago

Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICES

Philadelphia, PA

$92,543.50–$125,594.75 / year

30+ days ago

Anthropologie Business Systems Analyst Anthropologie

Philadelphia, Pennsylvania

Full time

Role Summary: Anthropologie is looking for a Business Systems Analyst to partner with Merchandising, Buying, Planning, Allocation, and Technology teams to deliver reporting and analytics solutions that drive informed business decisions and support key promotional and planning initiatives. These accountabilities include system and data analysis, report creation and automation, documenting business requirements, trouble shooting and resolving issues encountered by our merchandising and planning partners.

14 days ago

Business Analyst to UX Research Career Changer Apprenticeship (Remote) UX Woman

Philadelphia, PA

Remote

$85,000–$130,000 / year

Tell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables. Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights.

30+ days ago

Enterprise Salesforce Business Analyst Slalom Inc

Philadelphia, PA

$122,000–$145,000 / year

Change management and scope control - Experience supporting impact analysis for potential changes in scope; ability to administer change management processes within a specified framework, including regularly reviewing issues management and change control logs to understand status and identify potential risk situations. Support creation of implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support, through research or validation of requested items.

23 days ago

Business Analyst with Role-Based Access Control (RBAC) Pyramid, Inc

Wilmington, DE

$35–$39 / hour
Full time

Key Responsibilities: Facilitate discovery sessions with reporting teams and business stakeholders to capture access requirements (users, roles, permissions, approval paths, least-privilege needs). Perform entitlement mapping (legacy groups/permissions \right arrow new roles/permission sets), including exception handling.

30+ days ago

Business Analytics Senior Analyst - Assistant Vice President Citigroup Inc

New Castle, DE

$87,280–$130,920 / year

This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes. As part of the Fraud Analytics, Modeling & Intelligence organization, this role executes the fraud analytics and strategies supporting Citi's North American and global credit card and retail bank businesses.

30+ days ago

Business Analytics Senior Lead Analyst Citigroup Inc

New Castle, DE

$141,440–$212,160 / year

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. This role requires a strategic professional who leverages data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes.

30+ days ago

Discovery Research Domain Analyst, IT Business Analyst Bristol Myers Squibb

Princeton, NJ

$83,680–$101,404 / year

As part of the Molecular Invention Data Product Team, this role will contribute to the analysis, documentation, testing, and improvement of data solutions that enable predictive and AI-informed research across Drug Discovery domains, including Molecular Invention (MI), Early Biology, and Preclinical Research. Practical experience or strong academic grounding in early life sciences domains, with interest in Molecular Invention research areas such as Biologics, Sequencing, Protein Engineering, Antibody Discovery, Chemistry, or related fields.

12 days ago

Business Analyst Pyramid, Inc

Fort Washington, PA

$70–$73 / hour
Full time

Facilitates requirements gathering sessions with different areas of the business to identify and solution for end-to-end solutions by incorporating business processes, re-engineering options, or new system functionality or capability. Works effectively within an agile framework, assisting in sprint planning, creating user stories and acceptance criteria; provide testing support and reporting support.

30+ days ago

Business Analyst - Construction Pyramid, Inc

Fort Washington, PA

$70–$75 / hour
Full time

Facilitates requirements gathering sessions with different areas of the business to identify and solution for end-to-end solutions by incorporating business processes, re-engineering options, or new system functionality or capability. Creates project level documentation for current state and future state solutions, responsible for meeting notes, key decisions and risks.

30+ days ago

Business Systems Analyst (BSA) Iconma LLC

Mount Laurel, NJ

Requirements: Strong Business Systems Analyst experience with expertise in business analysis, requirements gathering, and stakeholder management. Prior hands-on technical experience as a Developer, Quality Engineer/Test Engineer, or Technical Analyst.

30+ days ago

Senior IT Business Analyst Bristol Myers Squibb

Princeton, NJ

$94,180–$114,124 / year

IT BA will be a member of a cross-functional Technology team who flexibly analyzes digital capabilities aligned directly to business functions, collaborating with IT Business Partners, Product Managers, Digital Capability Managers, Domain-focused Scientific Researchers, and other Enabling partners. Identifies AI Opportunity Areas: Proactively evaluates Sample Management and Reagent Management workflows within Drug Discovery Research functions for AI-augmentation potential - including automation of repetitive tasks, intelligent document processing, and AI-assisted scientific data interpretation.

30+ days ago

Business Operations Analyst II - Dining and Lifestyle Operations JPMorgan Chase & Co

Wilmington, DE

As a Business Operations Analyst in Dining & Lifestyle Operations, you bring structure and momentum to cross-team initiatives by coordinating workstreams, strengthening operational readiness, and improving visibility into performance and issues. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

3 days ago

Senior Consultant- Project Manager / Business Analyst Sia Partners SAS

Philadelphia, PA

$118,300–$122,400 / year

Sia maintains offices and coworking arrangements across multiple U.S. markets, including New York City, Charlotte, Greater Seattle, San Francisco Greater Bay Area, Los Angeles, Houston, Atlanta, Baltimore, Chicago, Washington D.C. Work Authorization. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements.

11 days ago

Senior Business Analyst, AI Wolters Kluwer

Wilmington, DE

$85,600–$149,400 / year

Make backlog trade-off decisions across multiple live agentic AI products, balancing urgency, business value, user impact, and delivery capacity. The Agentic Product Owner serves as the primary decision-maker for live AI products, translating feedback, performance signals, and business needs into prioritized work.

27 days ago

Business Systems Analyst (BSA) ICONMA, LLC

Mount Laurel, NJ

$45–$50 / hour
Quick Apply

30+ days ago

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Customer Service Jobs in Columbia, WA

Senior Specialist, Business Planning And Analysis The Bank of New York Mellon

(Senior) Business Analyst ConcertAI

Salesforce Business Analyst Pyramid, Inc

Senior Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICES

Discovery Business And System Analyst (Top Secret Clearance Required) CONTACT GOVERNMENT SERVICES

Anthropologie Business Systems Analyst Anthropologie

Business Analyst to UX Research Career Changer Apprenticeship (Remote) UX Woman

Enterprise Salesforce Business Analyst Slalom Inc

Business Analyst with Role-Based Access Control (RBAC) Pyramid, Inc

Business Analytics Senior Analyst - Assistant Vice President Citigroup Inc

Business Analytics Senior Lead Analyst Citigroup Inc

Discovery Research Domain Analyst, IT Business Analyst Bristol Myers Squibb

Business Analyst Pyramid, Inc

Business Analyst - Construction Pyramid, Inc

Business Systems Analyst (BSA) Iconma LLC

Senior IT Business Analyst Bristol Myers Squibb

Business Operations Analyst II - Dining and Lifestyle Operations JPMorgan Chase & Co

Senior Consultant- Project Manager / Business Analyst Sia Partners SAS

Senior Business Analyst, AI Wolters Kluwer

Business Systems Analyst (BSA) ICONMA, LLC

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