Excels in the ability to multitask in a fast-paced environment, including but not limited to, managing two desktops while handling customer inquiries via phone, email, fax, and other electronic communication in a timely manner to effectively provide an elevated level of customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Possesses a sense of urgency while providing clear, friendly, caring, and professional communication in all verbal and electronic contact with clients showing a commitment to customer satisfaction.