Fargo Customer Service Jobs Overview
Customer service representatives are often the first communication point between a company and a customer. Whether talking to customers in person, over the phone, in email, or through social media, customer service reps play an important role in business growth by ensuring that customers are satisfied and continue to purchase a product or service. Customer service jobs are available to many people, as they usually don’t require a degree.
As a customer service representative, you’ll be the front line of customer support, where you’ll answer questions and provide helpful information before and after customers purchase or use a product or service. You’ll represent an organization by creating a positive experience for customers, solving problems with their accounts, and maintaining records of customer complaints.
You can expand your search for administrative jobs by checking out these similar positions:
About Working in Fargo, North Dakota
Even if you don’t know much about North Dakota, you’ve likely heard of Fargo thanks to the cult, Oscar-winning Coen Brothers movie. The area flourished after World War II, and Fargo jobs were traditionally focused on agriculture. Affable locals, sports and various events at the indoor FargoDome, waterfront parks along the Red River, and a decidedly Scandinavian spirit (lutefisk, anyone?) characterize this Midwestern city. Loads of schools both public and private make this a solid place to raise children. And although winters can be rough, the summer days are usually mild and bright.
The economy has now diversified too, and top industries in the region include healthcare, retail, food processing, and manufacturing (such as farm equipment). The future job growth rate is expected to be 38.7%—higher than the national average of 33.5%. Plus, the cost of living here is quite attractive—8.1% lower than the rest of the country. Also, more job opportunities are available in Grand Forks, Bismarck, and Minot.
Update Your Fargo Customer Service Resume
Once you’re ready to start applying, you’ll need to write a resume tailored for the customer service jobs you’re interested in. A good place to begin is by reading Monster’s sample customer service representative resume and cover letter, which can help you to create an application that will impress potential employers.
How Much Do Customer Service Jobs Pay in Fargo, North Dakota?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in customer service jobs in Fargo, North Dakota, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median customer service representative pay in Fargo is $29,417 per year, which is 5% lower than the national average.
Find Your Next Fargo Customer Service Job. Monster Can Help Get You Started
Are you prepared for a career in customer service? If so, set up your profile on Monster for free and begin clicking on those customer service jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Fargo, how to nail your job interview, and more.