Under direct supervision of the WV Division of Labors Safety Sections Labor Programs Manager: Perform entry-level work reviewing applications for the suitability of issuance or renewal of licenses and/or permits through the interpretation and application of federal, state and local laws, rules, regulations, policies and procedures of the WV Elevator Safety, High-Pressure Steam Boiler Safety, and Amusement Ride/Zip Line Canopy Tour Safety Consumer Programs. Responds to inquiries concerning the licensing and permit processes, including probation, suspension, refusal to renew, and revocation status, as well as requests for assistance and information regarding compliance with regulations governing license issuance; provides fast, accurate and courteous service to customers through telephone, email and direct face-to-face communication.