Key ResponsibilitiesRespond to customer inquiries via email, phone, and chat in a timely and professional mannerProvide accurate information about travel bookings, itineraries, and policiesTroubleshoot common client issues and elevate complex matters as neededMaintain up-to-date knowledge of supplier systems, policies, and proceduresFollow up with clients to ensure satisfaction and support post-bookingLog all communications accurately using internal systemsMaintain high levels of professionalism and empathyPreferred QualificationsPrior experience in customer service or the travel industry is a plus (but not required)Strong communication skills and ability to work independentlyComfortable using online tools, booking portals, and CRM systemsTech-savvy with a quiet, professional home workspacePassionate about helping others and delivering great serviceMust be 18+ and authorized to work in the United StatesWhat We ProvideFull training and ongoing mentorshipTravel agent certification (if desired)Access to travel discounts and perksSupportive online community and tools to help you succeed$20,000 - $65,000 a yearLove helping people? Travel Support Specialist – (Remote)LocationRemote – USA BasedScheduleFlexible | Part-Time or Full-Time OptionsAbout UsWe are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe.