AV Tech I Dunhill Professional Search of Wilmington, Inc.AV Tech IGermantown, MD$22.93–$31.83 / hourFull timeMay travel frequently between Baltimore sites 20 minutes apart Job experience:1–2 years of experience in AV support or related technical/customer service roles (internships, campus event support, hospitality AV, desktop support or help desk experience recommended).High school diploma required, associate degree or vocational training in IT, Media Technology, or related field preferred. As a frontline support position, the Audio-Visual Technician ensures meeting spaces and AV systems are reliable and user-friendly, conducts daily readiness checks, provides live support for meetings and events, sets up equipment, troubleshoots issues, and documents resolutions.
Army GFEBS Subject Matter Experts (OCONUS) IT Partners,IncArmy GFEBS Subject Matter Experts (OCONUS)Washington, DCIT Partners seeks experienced General Fund Enterprise Business System (GFEBS) Subject Matter Experts (SMEs) to provide OCONUS financial management system support for operations across the USCENTCOM AOR. SMEs will support both enduring and deployed sites, providing advanced functional support, training, help‑desk resolution, data integrity analysis, and interface troubleshooting.
Dedicated IT Support Technician ManTechDedicated IT Support TechnicianMcLean, VAProcess incoming requirements for access administration, virus scanning services, stand-alone desktops, laptops, computing services, servers, printers, and peripheral services. + Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
NewTOC Engineer GD Information TechnologyTOC EngineerBethesda, MarylandAuthor reports, participate in incident review meetings, facilitate active problem management activities, routinely follow up on long-term problems, prepare data for status/findings presentations, prepare flowcharts and draft process documents for team activities. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Integration Service Delivery Manager ManTechIntegration Service Delivery ManagerHerndon, VAManage the 24x7x365 Enterprise Operations Center, utilizing enterprise monitoring tools (e.g., Oracle Enterprise Manager, Splunk, SolarWinds) to proactively identify and resolve issues before they impact end-users. This leader will ensure Total Ticket Ownership (TTO) across all tiers, manage critical incident response, and oversee the availability of servers, networks, and automated monitoring tools (e.g., Splunk, SolarWinds).
Information Technology Support Specialist GD Information TechnologyInformation Technology Support SpecialistAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
System Administrator T12 TECHNOLOGIES LLCSystem AdministratorBaltimore City, MDPart timeThis is a fully on-site role supporting an on-premises-inclusive environment—physical workstations and office IT, an on-premises Windows Server and Active Directory footprint, and the company network—alongside cloud workloads in Microsoft 365, Microsoft Azure, and Amazon Web Services (AWS), serving diverse federal, state, and healthcare clients. Environment: An on-premises-inclusive environment that includes on-premises Active Directory (with Group Policy), a Windows Server fleet, physical endpoints and peripherals, the office LAN/Wi-Fi, and hybrid telephony—administered alongside Microsoft 365, Azure, and AWS cloud workloads.
System Administrator T12 TechnologiesSystem AdministratorBaltimore City, Maryland$45–$55 / hourThis is a fully on-site role supporting an on-premises-inclusive environment—physical workstations and office IT, an on-premises Windows Server and Active Directory footprint, and the company network—alongside cloud workloads in Microsoft 365, Microsoft Azure, and Amazon Web Services (AWS), serving diverse federal, state, and healthcare clients. We focus on Enterprise level services such as Managed Services, Cyber Security (Information Systems Security Support), Configuration Management to include Change, Asset, Test and Release, Software as a Service (SaaS) for Property and Asset Management, and Logistics/Inventory Management.
Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing) i360technologies, Inc.Oracle Federal Financials R12 Functional SME (P2p, CLM & G-Invoicing)Herndon, VADocument Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides. The candidate will support federal agency migrations, implementation activities, production support, business process improvements, and Oracle R12 shared service operations.
NewLead Security and PKI Engineer AGE SolutionsLead Security and PKI EngineerFort Meade, MDAGE Solutions is seeking a Lead Security and PKI Engineer to provide technical leadership in DoD PKI/PKE engineering support, security architecture, and cryptographic algorithm implementation. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications.
Service Desk Technician - Senior AHU TechnologiesService Desk Technician - SeniorWashington, District of Columbia$38–$43 / hourAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
Service Desk Technician AHU TechnologiesService Desk TechnicianWashington, District of Columbia$25–$28 / hourQualifications Required Experience: At least three (3) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. · CompTIA A+ certified Preferred Experience: At least three (3) years of experience in the following: · Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; · IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Service Desk Technician (SDT) – Senior AHU TechnologiesService Desk Technician (SDT) – SeniorWashington, District of Columbia$40–$44 / hourRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windowsbased laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required · Experience with endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; Desired · Experience with IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Service Desk Technician – Senior AHU TechnologiesService Desk Technician – SeniorWashington, District of ColumbiaRequired Experience: At least five (5) years of experience in the following: · Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; · Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; · Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets; · Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. · Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.
Technology Support Specialist - Service Desk National Geographic SocietyTechnology Support Specialist - Service DeskWashington, DC$29.69–$31.25 / hourPlease check with the hiring manager for confirmation.); paid parental leave, adoption and surrogacy expense reimbursement, fertility benefits; learning and development opportunities; Lifestyle Spending Account; pet adoption assistance and insurance; pre-tax transportation benefits with a generous employer subsidy; employer-paid life insurance and disability benefit; and a variety of National Geographic discounts and perks. Serves as a source of knowledge for general inquiries, advising customers of policy/practice and referring them to proper non-technical service owners where appropriate; acts as the primary channel of staff communication/outreach for all technology support groups and participating corporate service groups.
NewField Service Representatives / Service Desk Specialists Tier II Bowhead / UIC Technical ServicesField Service Representatives / Service Desk Specialists Tier IIArlington, VASupport for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to support a customer in the Pentagon.
Service Desk Manager Leader Communications IncService Desk ManagerAlexandria, VAExcellent verbal communication skills include the ability to establish a professional rapport with customers; be a good listener and obtain required information; see things from another persons perspective; express knowledge in a clear, simple manner; explain technical matters to non-technical people; and be able to uphold the interests. The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions.
Service Desk Technician/Onsite Engineer Orion SolutionsService Desk Technician/Onsite EngineerReston, VAAssist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backups systems, email and database servers, file servers and other enterprise applications. Assist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backup systems, email and database servers, file servers, and other enterprise applications.
IT Service Desk Lead IntegralIT Service Desk LeadVienna, Virginia$130,000–$145,000 / yearFull timeMonitor and analyze incident trends, service request volumes, escalation patterns, and operational risks; implement corrective actions as needed. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.
Service Desk Engineering SME IMRI Technology & Engineering SolutionsService Desk Engineering SMEAshburn, VirginiaPOSITION OVERVIEW: IMRI is seeking a highly experienced Service Desk Engineering Subject Matter Expert (SME) to support a federal customer in strengthening endpoint security, device lifecycle management, and advanced engineering capabilities within the service desk ecosystem. The ideal candidate will bring deep expertise in endpoint engineering, modern device management, and security-focused infrastructure, helping drive improved visibility, resilience, and operational efficiency across the environment.