Strong experience configuring and extending Salesforce Field Service capabilities such as Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Skills, Scheduling Policies, Dispatcher Console, Field Service Mobile, and job status lifecycle workflows. Own end-to-end technical solution design for complex field service capabilities, including Work Orders, Service Appointments, Service Resources, Service Territories, Work Types, Scheduling Policies, Dispatcher Console, Field Service Mobile, and offline/mobile-first experiences.