What You'll DoWelcome guests and create a positive first impressionManage appointment check-ins and assist with walk-in trafficAnswer incoming calls and help guests schedule servicesProcess transactions and handle point-of-sale activitiesRecommend professional hair and grooming products based on guest needsMaintain an organized, clean, and inviting reception areaSupport day-to-day shop operations to ensure a seamless client experienceWhat We're Looking ForA friendly, outgoing personality and strong communication skillsPrevious customer service, retail, hospitality, or reception experience preferredComfortable working with computers, scheduling software, and point-of-sale systemsAbility to multitask and stay organized in a fast-paced environmentAvailability to work evenings and weekendsA team-oriented attitude that fits our energetic, music-driven cultureWhat We OfferCompetitive hourly pay based on experienceEmployee discounts on services and professional productsA fun, upbeat workplace surrounded by great peopleOpportunities to learn and grow within a nationally recognized brandIf you enjoy connecting with people and thrive in a fast-moving environment, we'd love to meet you. Floyd's 99 Barbershop is looking for a friendly and organized Guest Experience Coordinator to help keep our shop running smoothly while delivering exceptional service to every guest who walks through the door.