1,699 Results for

Customer Service Jobs in Plantation, FL

Jobs

Service Desk Manager ICF

Washington, District of Columbia

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. Reporting to the Program Manager, this role owns the full operational lifecycle of a single-tier service desk, with direct accountability for customer satisfaction, Tier Zero deflection performance, knowledge management, and continuous improvement.

30+ days ago

Contact Center Supervisor - Northern Virginia - Hamaker Court Children's National Medical Center

Northern Virginia, VA

$58,344–$97,240 / year

Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.

30+ days ago

Branch Operations Manager III Williams Scotsman Inc

$100,500–$140,700 / year

Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator. ABOUT THE JOB: The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory.

30+ days ago

Care Coordinator Manager- Pediatrics University of Maryland Faculty Physicians Inc

Baltimore, MD

Collaborates effectively with Practice/Call Center Managers, Back and Front Office Supervisors, and clinical site staff in the development of efficient processes that strive to meet with physical, educational, and psychosocial needs of Family Medicine patients transitioning out of an acute care setting. Collaborates effectively with FPI Practice Operations, Information Technology Management, Finance, and Billing Departments on the development of processes that effectively balance the utilization of resources with the maximization of reimbursement opportunities for Care Coordination/Transitional Care Management services.

30+ days ago

Senior Program Manager (Enterprise Platforms) ICF

Reston, Virginia

Remote

The Program Manager will have overall responsibility for the successful management, delivery, and performance of the program, providing leadership for contract execution, operational oversight, modernization initiatives, personnel management, financial performance, and customer satisfaction for a complex enterprise contact center supporting voice, chat, email, SMS, self-service, and digital engagement channels. The Program Manager serves as the primary day-to-day interface with Government program stakeholders, provides leadership and supervision to program staff, oversees multiple integrated technical and operational workstreams, and ensures effective coordination across functional teams.

30+ days ago

Talent Community Manassas, VA - Program Manager CBRE Group Inc

Manassas, VA

CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). About the Job: The company seeks a Director, OSP Business to provide strategic leadership and full P&L ownership of the Outside Plant (OSP) business unit, encompassing data center deployments, fiber network construction, and related infrastructure services.

1 day ago

Windows Engineering Manager Fannie Mae

Reston, Virginia

The Windows Engineering Manager serves as a trusted advisor to Digital Workplace leadership, balancing strategic planning with operational execution to ensure enterprise endpoint services deliver a secure, productive, and consistent user experience. They establish priorities, remove barriers, develop talent, and ensure successful delivery of strategic initiatives including operating system upgrades, endpoint management modernization, automation, and device lifecycle programs.

14 days ago

Senior Manager - Retail Learning and Development Capital One

McLean, VA

Full time

In this role, you will lead a high-performing team responsible for end-to-end learning strategy, consultation, design, and facilitation supporting Bank Voice, Bank Operations, and Customer Protection frontline associates and their leaders. People Leadership & Talent Development Direct, coach, and mentor a team of learning professionals, building team capabilities in generative AI, prompt engineering for instructional design, and modern learning tech.

6 days ago

PROGRAM MANAGER (DIRECTOR OF PLANS OPERATIONS AND READINESS) United States Army

Washington, DC

$117,984–$153,382 / year

SPECIALIZED EXPERIENCE: Must possess 1 year equivalent to at least next lower grade level; experience analyzing problems, identifying significant factors, gathering pertinent data, and recognizing solutions; preparing reports, plans, policies and various correspondence; evaluating objectives and develop plans to facilitate the availability and effective utilization of various resources; knowledge of the organization and its mission and utilized the organizational staff procedures; experience applying analytical and evaluative techniques to issues or studies concerning the efficiency and effectiveness of program operations carried out by administrative or professional personnel, or substantive administrative support functions; experience in managing the function of the work to be performed; experience which includes leading, directing and assigning work of personnel. You will be rated based on the information provided in your resume and responses to the Occupational Questionnaire, along with your supporting documentation to determine your ability to demonstrate the following knowledge, skills and abilities/competencies related to the job requirements: Knowledge of joint staff functions, homeland defense, domestic operations, operational planning, readiness reporting, mobilization, and force management in support of Joint Force Headquarters-State missions.

1 day ago

Operations Manager 801 East Collaborative, (1214) Catholic Charities of the Archdiocese of Washington, Inc.

Washington, DC

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Manage shelter operations functions: Oversee and manage shelter emergency management systems including but not limited to the following: program FERC binder, conducting safety inspections, safety related trainings for staff, building inspections, etc.

30+ days ago

Sr. Program Manager, Customer Strategy & Operations Johns Hopkins Hospital

Hanover, MD

Program Manager Customer Strategy & Operations, will lead customer strategy and operational execution across the JHHC Solutions portfolio, translating customer priorities, population health insights, and performance data into coordinated account plans, scalable workflows, customer retention strategies, and measurable growth outcomes. Preferred Work Experience: 7+ years of experience in healthcare customer engagement, customer success, healthcare operations, population health, account management, consulting, program management, or related healthcare leadership roles.

5 days ago

Floating Assistant Branch Manager Spectra Federal Credit Union

Washington, DC

As the Floating Assistant Member Service Manager, you'll have the unique opportunity to support multiple teams, develop employees across the organization, and make a direct impact on the member experience while helping drive operational success. The Floating Assistant Member Service Manager assists the Director of Retail and the Retail Management team in leading daily operations, employee development, member service delivery, and production goals throughout the credit union.

30+ days ago

IT PROGRAM MANAGER (POLICY AND PLANNING) U.S. Department of Defense

Alexandria, VA

$121,785–$172,980 / year

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

30+ days ago

LCSW Case Mgr, Social Work- In Patient III Woodbridge, VA Caton Hill (40hrs) Kaiser Permanente

Woodbridge, VA

$45.92–$60.32 / hour

Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.

30+ days ago

LMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (24hrs.) Kaiser Permanente

Annapolis, MD

$42.20–$55.42 / hour

Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. In close collaboration with the nurse case manager and other members of the health care team, develops and monitors a plan of care designed to promote the members optimal level of functioning and enhance the quality of life.

30+ days ago

LMSW Case Mgr, Social Work- In Patient II Glen Burnie,, MD Baltimore Washington Med. Ctr (24hrs.) Kaiser Permanente

Glen Burnie, MD

$42.20–$55.42 / hour

Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, and Disability) and/or refers to appropriate community agencies in cases of suspected patient abuse/neglect when identified.

30+ days ago

LCSW-Case Manager, Social Work - In Patient III Mclean, VA Tysons Corner (16 hrs.) Kaiser Permanente

McLean, VA

$45.92–$60.32 / hour

Description: Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.

30+ days ago

LISW, LGSW Case Mgr, Social Work- In Patient II SH-OC Washington, DC Capitol Hill (16hrs.) Kaiser Permanente

Washington, DC

$50.64–$66.50 / hour

Description: Job Summary: For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: esponsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.

30+ days ago

Global Capability Center Capability Reinvention Manager Accenture Plc

Arlington, VA

Accenture is a leading solutions and services company that helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Working closely with solution teams and client stakeholders, assess the current technology landscape, define future-state architectures, and recommend technology solutions that align with the target operating model and business objectives.

30+ days ago

LMSW Case Manager, Social Work- In Patient II Arlington, VA Virginia Hospital (40hrs.) Kaiser Permanente

Arlington, VA

$42.20–$55.42 / hour

30+ days ago

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Customer Service Jobs in Plantation, FL

Service Desk Manager ICF

Contact Center Supervisor - Northern Virginia - Hamaker Court Children's National Medical Center

Branch Operations Manager III Williams Scotsman Inc

Care Coordinator Manager- Pediatrics University of Maryland Faculty Physicians Inc

Senior Program Manager (Enterprise Platforms) ICF

Talent Community Manassas, VA - Program Manager CBRE Group Inc

Windows Engineering Manager Fannie Mae

Senior Manager - Retail Learning and Development Capital One

PROGRAM MANAGER (DIRECTOR OF PLANS OPERATIONS AND READINESS) United States Army

Operations Manager 801 East Collaborative, (1214) Catholic Charities of the Archdiocese of Washington, Inc.

Sr. Program Manager, Customer Strategy & Operations Johns Hopkins Hospital

Floating Assistant Branch Manager Spectra Federal Credit Union

IT PROGRAM MANAGER (POLICY AND PLANNING) U.S. Department of Defense

LCSW Case Mgr, Social Work- In Patient III Woodbridge, VA Caton Hill (40hrs) Kaiser Permanente

LMSW-Case Manager, Social Work- In Patient II Annapolis, MD Anne Arundel MOB (24hrs.) Kaiser Permanente

LMSW Case Mgr, Social Work- In Patient II Glen Burnie,, MD Baltimore Washington Med. Ctr (24hrs.) Kaiser Permanente

LCSW-Case Manager, Social Work - In Patient III Mclean, VA Tysons Corner (16 hrs.) Kaiser Permanente

LISW, LGSW Case Mgr, Social Work- In Patient II SH-OC Washington, DC Capitol Hill (16hrs.) Kaiser Permanente

Global Capability Center Capability Reinvention Manager Accenture Plc

LMSW Case Manager, Social Work- In Patient II Arlington, VA Virginia Hospital (40hrs.) Kaiser Permanente

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