Associate Specialists are key members of the Global Support team, acting as subject matter experts for ServiceTitan's products/services and customers, and providing advanced support for issues that cannot be resolved by frontline Customer Success members. Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.