Customer Service Jobs in Satellite Beach, FL
Percepta
$15 HOUR
Melbourne, FL
Customer inquiries may include, but are not limited to, questions/concerns around the following: In-vehicle technology system use and troubleshooting, vehicle concerns inside and outside of warranty, mobile phone application support and troubleshooting, brand inquiries, vehicle specification inquires, owner account inquires, and basic vehicle feature utilization inquiries and concerns. Responsible for meeting expected customer service levels and supporting business performance goals of the Customer Relationship Center by a providing full range of customer service; answer regular customer inquiries and concerns via multiple channels (telephone, correspondence, and email).
Percepta
$15 HOUR
Melbourne, FL
The ideal candidate will have a high level of problem-solving skills, focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases. In this role, you will provide assistance with completing pre- and post-purchase support, purchase transactions, documenting customer interactions, locating requested information, and providing navigational assistance.
Percepta
$2 HOUR
Melbourne, FL
Promptly processes, answers, and/or resolves customer inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and speed, to ensure service level metrics are achieved. Ensure that all customer contacts are properly logged into Siebel, the CRC's contact system, to allow for an accurate historical view of customer's contacts with the CRC; Manage follow-up Log and audit documentation of customer files.
Percepta
$18.34 HOUR
Melbourne, FL
The Customer Service Case Manager will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services.
Percepta
$2 HOUR
Melbourne, FL
The Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services.
Percepta
$18.34 HOUR
Melbourne, FL
The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customer, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME's for case progression.
Percepta
$18.34 HOUR
Melbourne, FL
The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services .
Percepta
$18.34 HOUR
Melbourne, FL
The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services .
Percepta
$14 HOUR
Melbourne, FL
Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.
Embraer
Melbourne, FL
STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense, and industrial industries. Notify the lead and supervisor of any broken/missing/damaged crystal ware and serve ware items so replacements can be purchased.
Percepta
$18.34 HOUR
Melbourne, FL
The CSM must possess the skills to answer inbound client contacts from multiple channels, properly address those inquiries using our clients' resources, and create and manage complex cases through to resolution. Responsible for resolving client issues using all available resources including Dealers, Team Leaders, Subject Matter Experts (Sales and Technical), Field Service Engineers, and Concern Resolution Specialists.
Clearwave Fiber LLC
Melbourne, FL
Knowledge of Fiber Optic Broadband: A working understanding of fiber optic broadband technology, processes, and billing systems would be beneficial, but it is not a prerequisite. Hit the Ground Running: 85% of your time will be spent prospecting in person, placing door hangers, attending local events, and creating new opportunities.