2,672 Results for

Customer Service Jobs in Waldorf, MD

Jobs

Senior Director, MSP Channel Sales Sophos

Los Angeles, CA

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. • Drive revenue and partner productivity: Own MSP bookings, recurring revenue, pipeline, forecast accuracy, partner-sourced and co-sell performance, product adoption, retention, churn management, and expansion across the MSP portfolio, protecting and growing the existing monthly recurring revenue base while accelerating new revenue.

8 days ago

Director, Product Marketing, AI Solutions Sophos

Los Angeles, CA

Remote

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. • A bias for automating your own toil: you build lightweight tools, prompts, and workflows for repetitive work (campaign analysis, message testing, launch workflow automation) that make GTM teams measurably faster, and you share them across sales, channel, and marketing rather than keeping them personal.

8 days ago

Senior Director, Pricing Operations Sophos

Los Angeles, CA

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM.

8 days ago

Director, Pipeline Development Wunderkind

Los Angeles, CA

$120,000–$140,000 / year

Commercial Reality & Grit: A strong executive presence capable of running structured professional evaluations, handling strict fiscal constraints without compromising team morale, and steering an organization through organizational changes and rapid scaling phases. This pivotal role has full ownership over the US Pipeline strategy and is responsible for driving the growth, execution, and efficiency of our North American outbound demand generation engine across our Business Development Associate (BDA) and Concierge teams.

10 days ago

Managing Director, Quality Intelligence & Causal Analysis Bdo Consulting

Los Angeles, CA

$240,000–$280,000 / year

The Managing Director, Quality Intelligence & Causal Analysis is responsible for directing the day-to-day execution of the Firms quality intelligence, root cause analysis, quality analytics, and predictive risk assessment activities in support of the Firms System of Quality Management (SoQM). Working closely with the Partner responsible for the function, the Managing Director leads the analysis of quality-related information to identify underlying causes of deficiencies, emerging risks, systemic trends, and opportunities to strengthen audit quality.

24 days ago

Managing Director, Risk Advisory Services Bdo Consulting

Costa Mesa, CA

$220,000–$250,000 / year

The Managing Director, Risk Advisory Services will work under the direction of a Partner and is responsible for managing and delivering high value solutions to multiple clients in the areas of Internal Auditing and internal control, including business risk assessment and Enterprise Risk Management, business process improvement, Sarbanes-Oxley compliance, information technology audit & control, financial and operational audit, business conduct and fraud/forensic investigations. Ten (10) years of experience within a public accounting firm or Fortune 1000 company performing Risk Assessments, internal audits, Sarbanes-Oxley Readiness services, internal control assessments, management consulting as a Financial, Operational or In Information Technology Subject Matter Expert, required.

24 days ago

Senior Director, Customer Support Celigo

Los Angeles, CA

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

8 days ago

Senior Director, Product Finance - Remote Circle

Los Angeles, CA

Remote

$227,500–$280,833 / year

Experience building financial models and business cases for new product launches, including 0→1 products and new market entries; strong command of unit economics, revenue modeling, and scenario analysis. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

4 days ago

Director, Renewals Abnormal

Los Angeles, CA

Manage and improve the full renewal lifecycle: engage early, negotiate terms, secure commitments, and collaborate with cross-functional teams (Customer Success, Sales, Ops, Finance) to ensure contract execution. • Drive a data-driven renewal process: monitor pipeline health, identify at-risk accounts, implement preservation strategies, and report on renewal metrics (retention rates, forecast variance, etc.).

24 days ago

Group Account Director, Growth Media.Monks

Los Angeles, CA

$150,000–$170,000 / year

By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. For Tier 4 markets (Atlanta, Phoenix)Tier 1:$175,000—$200,000 USDTier 2:$165,000—$180,000 USDTier 3: $150,000—$170,000 USDTier 4:$130,000—$150,000 USD.

24 days ago

Director, Staffing Transformation & Operations - Remote Included Health

Los Angeles, CA

Remote

$186,360–$229,779 / year

Reporting to the Head of Member Care Strategy & Operations, you will partner closely with Member Care Advocacy (our member-facing teams), Staffing Forecasting, Quality, Training, Project Management, Finance, Product, Engineering, IT and vendor partners to turn strategic priorities into an operating model that works in production. You will directly oversee workforce management and scheduling functions (skilling, staffing, scheduling, and real‑time management) and vendor/BPO operations, ensuring we consistently meet or exceed service level, quality, and margin goals while delivering a top-notch member and employee experience.

24 days ago

Director of Strategic Sales - Remote Corpay

Los Angeles, CA

Remote

$150,000–$175,000 / year

Corpay is currently looking to hire a Director of Strategic Sales within our Strategic Partners Payables line of business, which provides a comprehensive suite of online B2B payment solutions from AP automation to commercial expense cards and bill payment. Responsibilities include developing and maintaining an active pipeline, presenting Corpays solutions to prospective partners, signing new partners and driving incremental revenue.

24 days ago

Senior Director, Customer Success Abnormal

Los Angeles, CA

$255,040–$300,000 / year

As a key member of the Customer Success leadership team, you’ll shape the strategy for how we engage and retain enterprise customers, strengthen executive relationships, and scale customer outcomes in partnership with Product, Engineering, and Sales. This leader will oversee a high-performing team of regional Directors and Managers who lead teams of Customer Success Managers, responsible for driving retention, adoption, and expansion across some of our largest global customers.

24 days ago

Medical Director of Clinical Affairs - Remote Included Health

Los Angeles, CA

Remote

They will translate population health data into actionable clinical campaigns, clinically steer multi-vendor ecosystems (including TPAs and carriers), and collaborate with internal business strategy teams to scale repeatable clinical solutions in the market. Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data.

24 days ago

Director, Brand Marketing Celigo

Los Angeles, CA

$150,000–$200,000 / year

You will lead a multidisciplinary team spanning content, website, and creative, partner with Product Marketing to bring the company narrative to life, work with Revenue and Partner & Customer Marketing to drive demand through content strategy, and help the executive team elevate the brand through thought leadership. • Oversee content across blog, social, video, email, landing pages, whitepapers, and webinars, partnering with Product Marketing, Revenue Marketing, Partner & Customer Marketing, and Sales so messaging holds up across the full buyers journey, from first touch to conversion.

8 days ago

Director, Financial Institution Sales - Remote Corpay

Los Angeles, CA

Remote

$140,000–$176,000 / year

This role sits within our Payment Solutions Group and focuses on regional and community financial institutions — banks and credit unions under $100 billion in assets that want to serve their clients’ international needs without building the capability themselves. Regional and community banks — Institutions under $100 billion in assets looking to offer international wires, cross-border payments and FX risk management to their business customers, and to grow non-interest income without adding infrastructure or headcount.

24 days ago

Temp Group Account Director - Experiences - Remote Media.Monks

Los Angeles, CA

Remote

$70–$90 / hour

By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024).

24 days ago

Creative Director, Interactive Digital Experiences Media.Monks

Los Angeles, CA

$160,000–$190,000 / year

By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024).

24 days ago

Corporate Development & Ventures, Senior Director - Remote Circle

Los Angeles, CA

Remote

$245,000–$307,500 / year

Youll own working with our product and business colleagues to deeply understand the landscape and positioning to then evaluate, select, and lead the right deals — that means originating, evaluating, structuring, and closing acquisitions, strategic investments, and JVs that directly compound Circles network position across payments, stablecoins, and institutional financial infrastructure. Staying genuinely plugged into whats happening in Bay Area fintech, payments, and AI — founders, fund managers, regulators, and operators — and translate those conversations into actionable strategic intelligence and deal flow for Circle leadership.

4 days ago

Medical Director, Care & Case Management - Remote Included Health

Los Angeles, CA

Remote

Leadership Experience: Minimum of 5 years in a healthcare leadership role with direct oversight of clinical teams or programs, including experience managing other clinical leaders (managing managers). The Medical Director, Care Management leads the care, case, and utilization management programs, setting clinical direction and owning program performance for Included Healths CCM and UM programs.

24 days ago

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Customer Service Jobs in Waldorf, MD

Senior Director, MSP Channel Sales Sophos

Director, Product Marketing, AI Solutions Sophos

Senior Director, Pricing Operations Sophos

Director, Pipeline Development Wunderkind

Managing Director, Quality Intelligence & Causal Analysis Bdo Consulting

Managing Director, Risk Advisory Services Bdo Consulting

Senior Director, Customer Support Celigo

Senior Director, Product Finance - Remote Circle

Director, Renewals Abnormal

Group Account Director, Growth Media.Monks

Director, Staffing Transformation & Operations - Remote Included Health

Director of Strategic Sales - Remote Corpay

Senior Director, Customer Success Abnormal

Medical Director of Clinical Affairs - Remote Included Health

Director, Brand Marketing Celigo

Director, Financial Institution Sales - Remote Corpay

Temp Group Account Director - Experiences - Remote Media.Monks

Creative Director, Interactive Digital Experiences Media.Monks

Corporate Development & Ventures, Senior Director - Remote Circle

Medical Director, Care & Case Management - Remote Included Health

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