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Customer Service Manager Jobs in Washington, DC

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Personal Training Manager Crunch Fitness

Sterling, Virginia

Our clubs are packed with state-of-the-art equipment, high-energy group fitness classes, and next-level amenities like HydroMassage, tanning, and recovery spaces that keep both our members and our team feeling their best. Ensure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports.

24 days ago

QA Manager Markon

Washington, DC, Washington, DC

$105,000–$125,000 / year
Full time

Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

30+ days ago

Shift Manager - 1st Shift Ferguson Enterprises

Upper Marlboro, Maryland

$4,743.90–$10,436.80 / year

Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Communicate and collaborate effectively with senior leadership across multiple shifts to ensure alignment on strategic goals, operational efficiency, and continuous improvement initiatives.

14 days ago

Financial Reporting Manager City of Alexandria

Alexandria, VA

$73,323.38–$129,033.32 / year

The City of Alexandrias Finance Department is a fast-paced, diverse, and customer service focused operation that is responsible for: the assessment, collection, and enforcement of all City taxes, the management of cash flow and investments, accounting for and reporting the City's financial position, processing payroll, executing a fair and competitive procurement environment, assessing all real and personal property in the City, managing the City's risk and safety programs, and managing the City's pension plans. The Financial Reporting Manager leads a team of accounting professionals with responsibility for the accurate and timely production of the Citys ACFR, management and reporting of its capital assets, managing year-end closings, grant and bond accounting, and other regulatory and financial reporting tasks, as well as the successful research and resolution of all discrepancies.

30+ days ago

Assistant General Manager of Hospital Operations National Veterinary Associates

Laurel, MD

This role oversees the operations of a large-volume hospital, supports the rollout of NVA (National Veterinary Associates) programs across their site, acts as an influencer for other sites within the division, as well as acts as a liaison between the NVA Support Center and the veterinary practice, and performs duties at the direction of the Division Leader (DDO, DL). The Assistant General Manager of Hospital Operations partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service.

30+ days ago

Proposal Manager ManTech International Corp

Herndon, VA

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. This position demands close collaboration with business development, capture, and operations teams to lead the development of high-quality, compliant, and persuasive proposals that align with MANTECH's strategic goals and technical capabilities.

30+ days ago

QA Manager Markon Solutions

Washington, DC

$105,000–$125,000 / year

30+ days ago

Assistant Operations Manager / Active Top Secret Peraton

Washington, D.C.

$86,000–$138,000 / year
Full time

This role provides direct support to the Operations Manager in overseeing day-to-day operations of a 24x7 Cyber Operations Center, with a focus on team development, process improvement, and mission delivery. Assist in developing and maintaining a requirements measurement framework, providing feedback to team members on customer service, communication, and technical skills to enhance deliverable quality.

28 days ago

Retirement Manager City of Alexandria

Alexandria, VA

$74,423.18–$99,692.06 / year

Supports all aspects related to operational, technical, and organizational administration of the nine retirement plans; Develops, reviews, implements, and documents internal administrative procedures; Develops and maintains strong internal controls to detect and prevent errors in transactions and calculations; Acts as liaison to third-party administrators and other City support staff (ITS & Payroll); Supports the City's liaison to the investment consultant and investment manager; Administrative support for the 4 investment board. The City of Alexandrias Finance Department is a fast-paced, diverse, and customer service focused operation that is responsible for: the assessment, collection, and enforcement of all City taxes, the management of cash flow and investments, accounting for and reporting the City's financial position, processing payroll, executing a fair and competitive procurement environment, assessing all real and personal property in the City, managing the City's risk and safety programs, and managing the City's pension plans.

8 days ago

Project manager Q1 Technologies, Inc

MCLEAN, VA

Quick Apply

Oversee project documentation including plans, budgets, schedules, RAID logs, governance artifacts, and lessons learned. Experience with project management tools such as Jira, Azure DevOps, MS Project, Clarity, ServiceNow, Smartsheet, or similar platforms.

10 days ago

Potomac Mills Lucky Brand Store Manager Lucky Brand Jeans

Woodbridge, VA

ResponsibilitiesAs the Store Manager you will: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. OverviewOur Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best.

9 days ago

Assistant Manager Arby's Restaurant Group Inc

$13–$15 / hour

Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual.

30+ days ago

Market Financial Center Manager - Baltimore Market Bank of America

Baltimore, Maryland

This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource.

30+ days ago

Program Manager / Senior Program Manager LCG

Maryland, Maryland

This role partners closely with Product Owners, technical leads, Business Analysts, QA, developers, operations teams, security stakeholders, and leadership to ensure work is well-scoped, properly governed, and delivered with measurable outcomes. The Program Manager serves as the primary delivery owner and relationship lead for federal stakeholders in balancing competing priorities, managing cross-team dependencies, driving delivery discipline, and ensuring commitments are met with transparency and predictability.

30+ days ago

Market Financial Center Manager - Maryland Central Market Bank of America

Ellicott City, Maryland

30+ days ago

Cybersecurity GRC Program Manager Guidehouse

Arlington, Virginia

$130,000–$216,000 / year

Guidehouse is seeking an experienced Cybersecurity Governance, Risk, and Compliance (GRC) Program Manager to lead a large, complex federal cybersecurity program supporting enterprise security operations, cybersecurity governance, risk management, compliance, authorization, continuous monitoring, and cyber engineering activities. Strong understanding of: NIST Risk Management Framework (RMF), FISMA, NIST SP 800 Series, Continuous Monitoring Programs, Security Authorization Processes, Cybersecurity Governance and Risk Management, Enterprise Security Operations, Vulnerability Management, Federal Cybersecurity Compliance Requirements.

30+ days ago

Potomac Mills Lucky Brand Store Manager Nautica

Woodbridge, VA

9 days ago

Bookkeeper/HR Manager Maryland Nonprofits

Maryland, MD

This index allows companies to evaluate the level of equality between women and men on 100 points based on the followings criteria: gender pay gap, difference in individual salary increases, number of employees receiving increases following their maternity leave, parity among the then highest paid. Staffmatch, interim group, declares its activity to DRIEETS (Regional Interdepartmental Directorate for Economy, Employment, Labor and Solidarity) in accordance with article R-124-1 of the Labor Code.

30+ days ago

SAP EAM Managing Project Manager Capgemini SE

Columbia, MD

$98,497–$281,842 / year

This individual will serve as a trusted advisor to client executives, lead steering committee discussions, oversee project financials, manage contractual commitments, and ensure successful business outcomes through SAP-enabled transformation programs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

9 days ago

ServiceNow Release Manager Leidos Holdings Inc

Odenton, MD

$131,300–$237,350 / year

The Release Manager is responsible for working within a fast paced, Agile team to support the management of requirements, promotion of update sets from one environment to the next, design, integration, and delivery of new functionality in support existing frameworks in the AWS Cloud. Additionally, this position will play a pivotal role in collaborating with Product Owners, requirements team, development teams, and other stakeholders to mitigate dependencies, incorporate strategies to address technical debt, and implement configuration and code.

6 days ago

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Customer Service Manager Jobs in Washington, DC

Personal Training Manager Crunch Fitness

QA Manager Markon

Shift Manager - 1st Shift Ferguson Enterprises

Financial Reporting Manager City of Alexandria

Assistant General Manager of Hospital Operations National Veterinary Associates

Proposal Manager ManTech International Corp

QA Manager Markon Solutions

Assistant Operations Manager / Active Top Secret Peraton

Retirement Manager City of Alexandria

Project manager Q1 Technologies, Inc

Potomac Mills Lucky Brand Store Manager Lucky Brand Jeans

Assistant Manager Arby's Restaurant Group Inc

Market Financial Center Manager - Baltimore Market Bank of America

Program Manager / Senior Program Manager LCG

Market Financial Center Manager - Maryland Central Market Bank of America

Cybersecurity GRC Program Manager Guidehouse

Potomac Mills Lucky Brand Store Manager Nautica

Bookkeeper/HR Manager Maryland Nonprofits

SAP EAM Managing Project Manager Capgemini SE

ServiceNow Release Manager Leidos Holdings Inc

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