Manager leads a team of supervisors, team leads, and/or frontline support professionals, partnering closely with Technical Operations & Integrations, Engineering/Production Support, Account Management, and Relationship Management teams to ensure effective triage, escalation management, and service delivery. Manager, Partner Support Services leads the day-to-day operations, performance, and continuous improvement of the Partner Support Services (Level 1) team, serving as the primary intake point for partner and customer support requests.