Responds to support requests during both business and non-business hours Ensure compliance to all Panasonic policy and procedures including SOX compliance Provide feedback, advice, and support regarding any new or existing projects Track project deliverables and communicate status updates Configure and deploy software, devices, equipment, and peripherals throughout the factory Personal Protective Equipment (PPE) Requirements: To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a possibility and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator. Resilient, self-motived and able to work well under pressure Advanced skills in MS Office (Word, Power Point, Excel, Outlook) preferred Physical Demands: Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to) Sit: 25% Walk: 25% Stand: 25% Lift: 25% Tools and/or Equipment: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%) Keyboard/Computer: Continuous Office Equipment: Continuous Phone Continuous Required Lifting and Carrying: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%) Up to 10 lbs.