Staten Island, New York30+ days ago
div class="job-description-container">Benefits:
- Paid time off.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.
p>A Successful FASTSIGNS Customer Service Representative Will: - Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
- Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We're proud to be a different kind of company with a different kind of culture-one where self‑directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger, better impact on their communities and careers every day. Our priority is to hire professional Customer Service Representatives who care deeply about the safety of our drivers and the quality of service we provide to the community.
p style="line-height:1.38;margin-top:16px;margin-bottom:16px">In this role, you’ll become a key point of contact for new and existing Cedrus Management customers, providing them with product insights, resolving inquiries, and ensuring a seamless customer experience from start to finish. What You’ll Do:
- Interact directly with Cedrus Management customers to answer service-related questions, recommend personalized solutions, and ensure satisfaction with their plan or product.
The candidate must be very custom centric, detail oriented, organized, able to multi-task, mindful of customer urgency, strong written / verbal communication skills and be able to collaborate with other team members. The brand offers to interior designers and architects upholstery fabrics, wall covering, wall tiles, and acoustical solutions.
Primary duties include interacting with customers daily via phone and email to communicate helpful solutions to questions, respond to customer issues, and resolve complaints in a timely manner. Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral business.
Jersey City, NJ11 days ago
Primary duties include interacting with customers daily via phone and email to communicate helpful solutions to questions, respond to customer issues, and resolve complaints in a timely manner. Our Customer Service Representatives are essential to our success because they retain and extract more value from customers and deliver top-notch service that cultivates loyalty and promotes referral business.