Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery, Attends all departmental meetings in person in order to enhance communication and gain knowledge of products, service and facility. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.