Customer Care Representative Ujjivan Financial Services LtdCustomer Care RepresentativeAttend non-financial transactions such as; updating customers' mobile number, handle customer requests such as pass book print, account statements, cheque book, ATM, PIN requests, account closure requests (FD/CASA/RD) and address change request etc. This role is responsible for delivering seamless customer experience; make Ujjivan customers feel as 'privileged customers' of Ujjivan and play an active role in improving customer retention rates.
Customer Relationship Officer Ujjivan Financial Services LtdCustomer Relationship OfficerManages banking relationship with 650 families within the geographic area of control by offering full range of banking services. Directly responsible to acquire new customers for Group Lending (GL) business and servicing existing customers.