Sparks GroupNewCustomer Service Representative-AOG Sparks GroupCustomer Service Representative-AOGHerndon, VAThis position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. The Customer Order Specialist is responsible for responding to customer inquiries and processing urgent orders for spare parts for customers in the US and internationally.
GrowthGear MarketingCustomer Engagement Representative Entry Level Sales GrowthGear MarketingCustomer Engagement Representative Entry Level SalesTysons, VA$3,000–$5,000 / monthIf you're ready to kickstart your career, grow your skills, and be part of a collaborative team, we want to hear from you. This is a great opportunity for someone looking to build a long-term career in sales and customer relations.
Brightkey, IncNewCall Center Representative Brightkey, IncCall Center RepresentativeAnnapolis Junction, MD$18–$20 / hourAssist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Key Responsibilities of the Call Center Representative:Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.
JobotNewMember Experience Representative JobotMember Experience RepresentativeWashington, DC$20–$23 / hourThis is a contract to perm opportunity responsible for assisting members and potential members with their financial needs (via any member channel, i.e., phone, email, internet applications, tickets, chats), opens new accounts, takes loan applications, processes. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Sunbelt RentalsRegional Strategic Customer Representative - Climate Control Sunbelt RentalsRegional Strategic Customer Representative - Climate ControlBeltsville, MD$55,000–$108,755.90 / yearPosition Objective: This regional strategic sales role will be responsible for driving climate revenue within an assigned book of business containing top US ranked accounts in the general building and specialty contractor space. Strategically plan customer visits to offices and cultivate long term relationships with key decision makers at all levels of the organization.
Continental ResourcesOutside Sales Representative, SNI Continental ResourcesOutside Sales Representative, SNIRockville, MDFull timeEmploy solution selling techniques to identify business and develop customized IT solutions and technical products to solve client business requirements in enterprise level accounts. To be successful in this role, you must be willing to engage new customers by cold calling, attending vendor or networking events and cultivate strong relationships with our technology partners.
Passport Auto GroupNewAuto Sales Representative - BMW Passport Auto GroupAuto Sales Representative - BMWSuitland, MD$60,000–$150,000 / yearFull timePassport Auto Group is a family-owned and operated automotive group founded in 1991, serving the Washington, D.C. metropolitan area with nine dealerships and a collision center. Known for our commitment to superior customer service and community involvement through Passport Cares, we represent brands like BMW, Nissan, INFINITI, MINI, Toyota, and Mazda.
FedExNewRetail Customer Service Associate FedExRetail Customer Service AssociatePikesville, Maryland$17–$19.98 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Marriott Vacations WorldwideNewVacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DC Marriott Vacations WorldwideVacation Sales & Marketing Representative - up to $2K Sign On Bonus Potential*- DCWashington, DCThe Vacation Sales & Marketing Representative position pays a base wage of $17.95/hour, plus production pay, and includes 10 weeks of guaranteed paid training with an additional $50 per day. For 2024 Annual earnings for MVO MVC City at The Mayflower Washington D.C. (base wages + production pay) is reasonably expected to be $38,641 - $80,651.
Kforce Inc.NewFinancial Services Specialist Kforce Inc.Financial Services SpecialistAlexandria, VA$20–$25Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Kforce Inc.NewFinancial Services Associate Kforce Inc.Financial Services AssociateAlexandria, VA$20–$22Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
WHITTINGHAMNewSales Representative - No Experience Required WHITTINGHAMSales Representative - No Experience RequiredMc Henry, MD$70,000–$85,000 / yearThis role involves servicing an existing portfolio of 2,000 business clients, developing new relationships through referrals and leads, and leading a team to execute these tasks effectively. Requirements: Must possess a valid driver’s license and authorization to work in the U.S. Clean background check and reliable transportation required.45-day evaluation period before advancement opportunities.
System OneOutside Sales Representative - Capitol Heights, MD System OneOutside Sales Representative - Capitol Heights, MDCapitol Heights, MD$39,600–$92,400 / yearDrive sales growth by leveraging deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies. Build and nurture relationships by scheduling in-person appointments at clients’ restaurants/businesses to demonstrate the value of Clover and BentoBox solutions for streamlining operations and boosting revenue.
Carter Machinery Company, IncRENTAL SALES REPRESENTATIVE Carter Machinery Company, IncRENTAL SALES REPRESENTATIVERosedale, MD$0.75–$1.25 / hourThe Rental Sales Representative is responsible for promoting Caterpillar equipment and Allied product rental, affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc. We are currently offering a $5,000 sign-on bonus for Rental Sales Representative new hires, $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.
Carter Machinery Company, IncNewRENTAL INSIDE SALES REPRESENTATIVE Carter Machinery Company, IncRENTAL INSIDE SALES REPRESENTATIVERosedale, MD$35.46–$44.57 / hourThe Rental Inside Sales Representative is responsible for managing incoming rental portal inquiries and making outbound calls to customers seeking rental sales opportunities ensuring each customer receives fast, professional service. Seeking candidates with a High school diploma or equivalent, required; Experience in the equipment rental industry and knowledge of equipment applications, preferred; Demonstrated results in a customer service role.
GEIGER PUMP AND EQUIPMENT COMPANYNewOutside Sales Representative - MD GEIGER PUMP AND EQUIPMENT COMPANYOutside Sales Representative - MDBaltimore, MD$75,000–$90,000 / yearAs an Outside Sales Engineer, you’ll directly impact the success and growth of our Industrial group by successfully maintaining and growing sales and gross margin within a defined territory utilizing access to market leading industrial rotating equipment brands, extensive application and engineering expertise, aftermarket services, repair and engineered skid system capabilities of both new and existing customers. Continuously improve your knowledge and expertise on pumps, mechanical seals, controls, blowers, fans, vacuum pump systems, process equipment, and advanced reliability/condition monitoring technologies.
Company ConfidentialNewCustomer Service Representative Company ConfidentialCustomer Service RepresentativeBaltimore, MD$20.50–$21.50 / hourTemporaryContractorProficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred. -Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment.
Reineke AgencyNewRemote Sales Representative Reineke AgencyRemote Sales RepresentativeWashington, DCRemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
Herc Rentals IncProSolutions Sales Representative Herc Rentals IncProSolutions Sales RepresentativeUpper Marlboro, MDProSolutions Sales Representatives drive revenue within their designated territory by developing business relationships and providing customer focused solutions to our customers toughest Power and Climate Control challenges in industries including: Environmental and Restoration, Refineries and Petrochemical, Electrical, Mechanical, Sewer/Water/Municipal, Underground and General Contractors, Pipelines, Utilities and Industrial Facilities, Mining/Quarries, Entertainment and Special Events. They are subject matter experts and consultants for internal and external customers in the application of our fleet of pumps, generators, power distribution, and HVAC including Heat, AC, Chillers, and Desiccant Dehumidifiers.
Sunbelt RentalsOutside Sales Representative - Temporary Containment Wall Sunbelt RentalsOutside Sales Representative - Temporary Containment WallLandover, MD$40,000–$72,558 / yearDevelop and execute territory sales plans to expand existing customer base and to develop new customers within assigned territory and markets segment to "grow the business". This includes developing the assigned territory, implementing sales plans to grow business and maintain current customer base, and by helping to build the national Sunbelt branding identity.
TJ MaxxNewCustomer Experience Coordinator TJ MaxxCustomer Experience CoordinatorArlington, VA$15.50–$16 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
AstoundNewDirect Sales Representative- Residential AstoundDirect Sales Representative- ResidentialLaurel, MDAt the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
AstoundNewResidential Sales Representative AstoundResidential Sales RepresentativeOdenton, MDAt the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
AstoundNewOutside Sales Representative AstoundOutside Sales RepresentativeOdenton, MDAt the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
AstoundNewSales Representative AstoundSales RepresentativeOdenton, MDAt the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.
AstoundNewDoor to Door Sales Representative AstoundDoor to Door Sales RepresentativeOdenton, MDAt the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.
CoolSysNewSenior HVAC/R Service Technician CoolSysSenior HVAC/R Service TechnicianCatonsville, MD$28–$46Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.
Ourisman Chrysler Dodge Jeep Ram of WoodbridgeSales Representative Ourisman Chrysler Dodge Jeep Ram of WoodbridgeSales RepresentativeWoodbridge, VAFull timeComplete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork. Ourisman Chrysler Dodge Jeep Ram is looking for talented and outgoing Sales Representatives to join their sales team.
JF Plumbing & HeatingCustomer Service Representative (CSR) JF Plumbing & HeatingCustomer Service Representative (CSR)Owings Mills, MD$20–$25 / hourAt Honest Abe Home Services, we take pride in delivering top-quality plumbing and HVAC services with honesty, professionalism, and a strong focus on customer satisfaction. You’ll be the friendly voice our customers hear when they call and the organizational backbone supporting daily office operations.
The Panther GroupEntry Level Customer Service Representative (Call Center) The Panther GroupEntry Level Customer Service Representative (Call Center)Middle River, MDThe Customer Service Representative enters information into the database, processes payments, and assists patrons in understanding the programs procedures regarding payment options, information changes, and violations enforcement. Provide assistance to process/update expired credit cards, options changes, replenishment amounts, balance thresholds, address changes, and add tags, process applications, and correspondence.
Domino's Pizza IncCustomer Service Representative (CSR) (04635) - 1235 Light St Domino's Pizza IncCustomer Service Representative (CSR) (04635) - 1235 Light Stbaltimore, MDMust be 16 years or older (18+ may be required for specific tasks or shifts) • Great communication and people skills • Basic math and computer skills • Able to thrive in a fast-paced environment • Customer service or restaurant experience is a plus but not required. • Opportunities to grow into leadership roles • Flexible scheduling that works for you • Competitive pay • Fun, fast-paced team environment • Employee discounts on all your favorites.
Domino's Pizza IncCustomer Service Representative (CSR) (04673) - 14621 Baltimore Ave Laurel Domino's Pizza IncCustomer Service Representative (CSR) (04673) - 14621 Baltimore Ave Laurellaurel, MDMust be 16 years or older (18+ may be required for specific tasks or shifts) • Great communication and people skills • Basic math and computer skills • Able to thrive in a fast-paced environment • Customer service or restaurant experience is a plus but not required. • Opportunities to grow into leadership roles • Flexible scheduling that works for you • Competitive pay • Fun, fast-paced team environment • Employee discounts on all your favorites.
Domino's Pizza IncCustomer Service Representative (CSR) (04652) - 914 Bay Ridge Road Domino's Pizza IncCustomer Service Representative (CSR) (04652) - 914 Bay Ridge Roadannapolis, MDMust be 16 years or older (18+ may be required for specific tasks or shifts) • Great communication and people skills • Basic math and computer skills • Able to thrive in a fast-paced environment • Customer service or restaurant experience is a plus but not required. • Opportunities to grow into leadership roles • Flexible scheduling that works for you • Competitive pay • Fun, fast-paced team environment • Employee discounts on all your favorites.
U HaulNewCustomer Service Representative U HaulCustomer Service RepresentativeLaurel, MD$15–$17 / hourThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Maryland-National Capital Park and Planning CommissionNewNorthern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round Maryland-National Capital Park and Planning CommissionNorthern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-RoundHyattsville, MDAs the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1) .
Atomic Promotions IncSales and Customer Service Representative Atomic Promotions IncSales and Customer Service RepresentativeArlington, VAFull timeWe are at the forefront of brand engagement and customer acquisition, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Execute residential sales campaigns on behalf of our telecommunications client in an effort to drive sales and create exciting customer experiences that drive satisfaction and long-term retention.
Rose InternationalNewCustomer Service Representative, Member Svc Call Center Jobs in USA, MD, Hyattsville | Rose International Job Rose InternationalCustomer Service Representative, Member Svc Call Center Jobs in USA, MD, Hyattsville | Rose International JobNorth Englewood, MD$19.57–$19.57 / hourTemporaryRose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
R1 RCMNewPart Time Patient Customer Service Representative R1 RCMPart Time Patient Customer Service RepresentativeBaltimore, MD$16.12–$23.21 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.?. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Mosquito Joe of Baltimore/AnnapolisCustomer Service Representative Mosquito Joe of Baltimore/AnnapolisCustomer Service RepresentativeBaltimore, MDAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. You’ll help support our customers and office team through important daily follow-up and communication tasks, including: Managing accounts receivable follow-up and updating payment information.
Arlington CountyNewCustomer Service Representative (Front Desk) Arlington CountyCustomer Service Representative (Front Desk)Arlington, VAvia phone, in-person, and email; Conducting payment transactions via cash, check, and credit cards while adhering to the County's money handling procedures; Using RecTrac system for payments, program registrations, facility reservations, and to run facility event reports; Setting up/breaking down tables and chairs in Community rooms after use for meetings, events, etc; Assisting staff to ensure the center is open and closed properly; and . Desirable: Preference may be given to those with experience in one or more of the following: Front desk customer service; Working in recreation and/or a community center setting; Performing scheduling, facility reservation, registration, and payments using RecTrac or similar web-based system; and/or .
U-Haul International IncCustomer Service Representative U-Haul International IncCustomer Service RepresentativeOdenton, MDThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
U-Haul International IncStorage Customer Service Representative U-Haul International IncStorage Customer Service Representativebaltimore, MDStorage Customer Service Representative Minimum Qualifications:Driver's license and the ability to maintain a clean driving recordExcellent communication skillsAvailable to work on weekends and holidaysWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
American PestCustomer Service Representative American PestCustomer Service RepresentativeColumbia, MDAs a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
Maryland-National Capital Park And Planning CommissionNorthern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round Maryland-National Capital Park And Planning CommissionNorthern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-RoundGreenbelt, MD$15.45–$19.98 / hourImportant Duties • Responding to inquiries in person, and by phone • Processing program registrations, memberships, and facility reservations • Handling payments and basic recordkeeping • Assisting with administrative tasks and daily facility operations • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities.
David Munson AgencyCustomer Service Representative - State Farm Agent Team Member David Munson AgencyCustomer Service Representative - State Farm Agent Team MemberBethesda, MDAs a Customer Service Representative - State Farm Agent Team Member with David Munson Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Roto-Rooter Services CompanyCustomer Service Representative-2nd shift Roto-Rooter Services CompanyCustomer Service Representative-2nd shiftLinthicum, Maryland$17–$19 / hourFounded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Christian Durand - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Christian Durand - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberGaithersburg, MDAs a Customer Service Representative - State Farm Agent Team Member with Christian Durand - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Jennifer Respress - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Jennifer Respress - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberReston, VAAs a Customer Service Representative - State Farm Agent Team Member with Jennifer Respress - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. My husband now works with the Department of Energy here in the DC area, and I’m proud of my two daughters-one currently in medical school after graduating from George Mason University, and the other enjoying high school and spending time horseback riding.
WesBanco BankNewCustomer Service Representative - Bowie WesBanco BankCustomer Service Representative - BowieBowie, MD$17–$20.50 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions.
Caliber Collision CentersNewCustomer Service Representative Caliber Collision CentersCustomer Service RepresentativeArlington, VA$15–$18 / hourCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.