IT Support Technician - Helpdesk H&HIT Support Technician - HelpdeskAnnapolis, MDStrong communication, organizational, and customer service skills, with the ability to manage multiple priorities and explain technical concepts to users of varying technical abilities. Experience supporting technology within a civil engineering, architecture, construction, or other professional services environment, including Autodesk AutoCAD, Civil 3D, Bentley, or similar engineering applications.
Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite Hewlett Packard Enterprise CompanyFederal Account Support Manager, (Clearance Required: TS/SCI with Poly) OnsiteAnnapolis Junction, MDFull timeDesign and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions. Background as a Customer Engineer (CE), Technical Account Manager (TAM), Customer Success Manager (CSM), Service Delivery Manager, Program Manager, Resident Engineer, or similar customer-facing infrastructure support role highly valued.
Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite, Annapolis Junction, MD Hewlett Packard Enterprise CompanyFederal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite, Annapolis Junction, MDAnnapolis Junction, MDFull timeDesign and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions. Background as a Customer Engineer (CE), Technical Account Manager (TAM), Customer Success Manager (CSM), Service Delivery Manager, Program Manager, Resident Engineer, or similar customer-facing infrastructure support role highly valued.
Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite Hewlett Packard Enterprise CompanyFederal Account Support Manager, (Clearance Required TS SCI with Poly) OnsiteAnnapolis Junction, MDFull timeDesign and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions. Background as a Customer Engineer (CE), Technical Account Manager (TAM), Customer Success Manager (CSM), Service Delivery Manager, Program Manager, Resident Engineer, or similar customer-facing infrastructure support role highly valued.
Federal Account Support Manager, (Clearance Required; TS SCI with Poly) Onsite Hewlett Packard Enterprise CompanyFederal Account Support Manager, (Clearance Required; TS SCI with Poly) OnsiteAnnapolis Junction, MDFull timeDesign and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions. Background as a Customer Engineer (CE), Technical Account Manager (TAM), Customer Success Manager (CSM), Service Delivery Manager, Program Manager, Resident Engineer, or similar customer-facing infrastructure support role highly valued.
Tier 2 Desk Side Support Specialist Ignite ITTier 2 Desk Side Support SpecialistWashington, DCThis role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues. Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.
NewTechnical IT Support - Help Desk(Job 1417) DLHTechnical IT Support - Help Desk(Job 1417)Bethesda, MarylandOur experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Success in this role requires strong customer service, communication, and collaboration skills, with the ability to diagnose technical issues, explain solutions to non-technical users, and contribute to the continuous improvement of application support services and user experience.
Director, Executive, Desktop, and Walk-up Technical Support Marriott International IncDirector, Executive, Desktop, and Walk-up Technical SupportBethesda, MDLead Escalations and Partnerships: Coordinate response for high-impact incidents and partner across Global Technology, security, procurement, asset management, and business teams to resolve systemic issues. 8+ years of progressive IT leadership experience across enterprise technology support, end-user computing, service desk, desktop support, executive support, endpoint deployment, or related operations.
Lifecycle Support Analyst LeidosLifecycle Support AnalystAnnapolis Junction, Maryland$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
Coordinator, IT Technical Support CI VenturesCoordinator, IT Technical SupportArlington, VA$60,000–$72,500 / yearYou''''ll deliver hands-on PC and Mac support, resolve incidents and service requests, participate in the user's lifecycle from onboarding to offboarding, and help build end-user capability through training, clear documentation, and a well-maintained knowledge base. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.
Customer Support Senior AHU TechnologiesCustomer Support SeniorWashington, District of Columbia$20–$23 / hourFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.
IT Customer Support Journeyman AHU TechnologiesIT Customer Support JourneymanWashington, District of Columbia$21–$24 / hourFollows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
NewSupport Services Specialist U.S. Department of Veterans AffairsSupport Services SpecialistWashington, DC$98,630–$128,221 / yearPerforming property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. Critical Thinking - Objectively analyzes and evaluates an issue in order to form an opinion/judgment/conclusion; Uses logic and reasoning to research, interpret and apply information such as regulatory and/or procedural guidance; Identifies the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; Integrates information into development of a resolution.
AI Support Engineer, Government - Washington, D.C. OpenAIAI Support Engineer, Government - Washington, D.C.Washington, DCFor unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows.
Lifecycle Support Analyst Leidos Holdings IncLifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
Legal Support Specialist - 526052 TeleSolv ConsultingLegal Support Specialist - 526052Washington, District of Columbia, United States, District of Columbia$47.06 / hourEnter and extract data from seizure file and government databases as required while preparing legal documents, maintaining meticulous records to support casework. Edit Probable Cause Statements submitted by the Field Office and provide a final Probable Cause Statement to the Lead Legal Technician for review and submission to the Office of Chief Counsel for their review.
Help Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$42.50–$45.50 / hourFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Strong interpersonal, written, and verbal communication skills, with the ability to work effectively with people at all organizational levels and concisely summarize and document client issues.
Field Support Services, Associate - 3626688 CTCField Support Services, Associate - 3626688Landover, MarylandWith offices in Washington DC and San Diego, CA, CTC is a leading technology company providing lifecycle IT, data analytics, cloud managed hosting services, agile software development, DevOps, Test Automation, Cyber Security, and infrastructure solutions. Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
NewDirector, Global IT Support AeroVironment IncDirector, Global IT SupportAnnapolis Junction, MD$163,000–$261,000 / yearThis role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.
Clinical Quality Support Specialist TriWest Healthcare AllianceClinical Quality Support SpecialistBaltimore, MDRemoteFull timeOrders/receives medical records for Potential Quality Issues (PQI and CQM Department activities according to desk procedures, conducts follow-up telephone calls to providers, and completes other processes to resolve missing documents. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.