div>Manage an assigned portfolio of customer accounts across our U.S. and Mexico locations, building relationships via phone and email.
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
In this role, you'll play a crucial part in ensuring seamless financial transactions and maintaining account accuracy for our growing North American company!
li>Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Required English Skills Advanced reading skills Advanced writing skills Advanced oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff, and ensure that patient remains engaged in treatment overtime – helping the patient navigate stages of change and practical considerations.
Intervention-participates in the interdisciplinary care of the patient with the collaboration of team members, utilizing additional resources as needed.- Analyzes clinical situations in a systematic way and acts to obtain resources or correct problems to meet or exceed expected outcomes or patient needs. Performance Improvement- actively participates in data collection, analysis, problem-solving and gives input on process improvements and patient satisfaction.
- Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction.
The Payroll Coordinator supports daily payroll operations, ensuring employees are paid accurately, on time, and in compliance with applicable regulations. Support the payroll team in processing payroll for all employees, ensuring accuracy, timeliness, and compliance with U.S. and Canadian regulations.
Provides individual and group ACT services to include, but not limited to, monitoring of daily living activities, assistance maintaining benefits and entitlements, assistance with employment and education, support to manage symptoms, medication observation as requested by physician, advocacy for client’s rights and preferences, assistance accessing resources, family support, coordination of services and care. At Carle Health, we‘re committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.
Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers.
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The PCS CMA/RMA delivers high quality care through advanced clinical support and telehealth services in a remote environment to assist medical and/or nursing staff in the care of patients connecting through telephone and MyCarle messaging to ensure that care needs are met in a timely, efficient, and safe manner. If you are a highly self-driven Certified Medical Assistant/Registered Medical Assistant wanting to join a team that values your expertise and empowers you to deliver high quality care in a supportive and dynamic environment, then join our talented Patient Clinical Services (PCS) team.
Springfield, IL10 days ago
Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): - 12-25 vacation days depending on years of service.
You will be responsible for helping customers by providing product and service information and resolving technical issues. • Develop and maintain a knowledge base of the evolving products and services.
In this position, you will handle member communication, schedule appointments, answer basic questions, update client details, and assist with simple online forms. This role focuses on connecting with members who have already requested information and helping them understand available benefit options through short virtual appointments.
Franklin Park, IL13 days ago
The ideal candidate will have strong communication skills, experience handling customer accounts, and the ability to resolve payment issues while maintaining positive customer relationships. We are seeking a detail-oriented and results-driven Collections Specialist to manage customer accounts, reduce outstanding receivables, and support overall cash flow objectives.
p>The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face. Through our comprehensive tree, shrub, and lawn care we work hard to make sure our discerning customers have attractive, healthy and cared-for green spaces to enjoy.
What this job involves: The Strategic Sourcing Specialist serves as the dedicated category manager for Integrated Facilities Management (IFM) services supporting a specific client account, with complete accountability for category strategy, supplier management, and sourcing execution. What your day-to-day will look like: Serve as the primary subject matter expert and procurement authority for the assigned IFM category, owning end-to-end strategy, sourcing approach, supplier management, and governance while driving value creation and continuous improvement.
Carbondale, IL20 days ago
Resolves customer service complaints referred to them by lower-level staff and communicates with clients by providing assistance on out-of-the-ordinary matters or with complex situations; prepares reports on activities of assigned personnel and attitudes of campus clients; recommends departmental improvements to promote client participation; interviews, hires, trains, assigns, and reviews work and evaluates assigned staff; organizes quality customer satisfaction programs; serves as the primary contact point for customers in various situations; serves as the liaison between the unit, internal staff, external units, and outside agencies; answers questions requiring the application of regulations and procedures to specific problems or transactions; reviews documents to determine adequacy or acceptability of information needed; maintains awareness of organizational activities of impact to the unit; coordinates and expedites necessary actions; performs work related to the lower levels in this series; performs other related duties as assigned. Any one or combination totaling three (3) years (36 months) from the following categories: college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months).
East Moline, IL30+ days ago
p>• Excellent telephone skills • Primary liaison between customer and company • Proficient use of data entry software, including experience with Enterprise Resource Planning (ERP) software such as PeopleSoft and customer relationship management software such as Salesforce. • Manages existing and new accounts relationships • Promotes new products • Communicates pricing information • Responds promptly to requests • Resolves complaints and maintains quality service.
Downers Grove, IL29 days ago
Skills:Management of assigned key accounts and/or market segment activity including order, quotation, conflict resolution, order entry, assisting in contract and account program administration, coordinating Production Readiness reviews. JSG is partnering with a leading supplier in the Aerospace industry and seeking customer Service Representative/ Inside Support Specialist with Salesforce experience in a Manufacturing setting.
ul>Minimum of 2 years of experience in customer support, scheduling, dispatch coordination, project coordination, or a related role; equivalent education and experience will also be considered. This role serves as the first point of contact for customers and is essential in delivering day-to-day administrative and customer support.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Tinley Park, IL30+ days ago
G-W has spent over a century building a culture that we are proud of and is centered around our Core Values of Do the Right Thing, Can-do Attitude, Roll Up Your Sleeves, Always Improving, and Collaborative Spirit. This individual will demonstrate a strong knowledge of our products, handle incoming orders, and problem solve first-line technical issues.
li>Assist the Installation Project Manager when needed, including coverage during absences, by scheduling materials for installation crews and customers, processing closeout packages, and handling invoicing. Support the Customer Service Manager on special projects and department initiatives, serving as a knowledgeable backup capable of maintaining department operations in their absence.
Arlington Heights, Illinois22 days ago
From moving vehicles and maintaining customer areas to supporting technicians with shop cleanliness, you'll be an essential part of the team that makes every customer visit feel professional and welcoming. Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands.
Responsibilities for customer service are but not limited to the following: Client account & policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound & out-bound phone calls, email correspondence, client follow up, new business/existing business quoting, daily past due & cancellation tracking, and assisting with assigned tasks as delegated by agent. Post employment reimbursement programs are available for Life/Health class & exam authority fees per contract specifications that will be provided at the time of final stages of the interview process.
li>Serve as primary point of contact for guests & potential guests in various situations including answering questions about Allerton history, amenities, and other area attractions directing guests to appropriate department for additional assistance when necessary. Allerton Park and Retreat Center, in Monticello, IL, is accepting applications for a Customer Service Specialist who will be responsible for ensuring that the Allerton guest experience is executed flawlessly with attention to detail.
Springfield, IL14 days ago
li>Act as interface for online customers requesting Account Registration access or assistance with resetting of passwords and provide troubleshooting assistance and support for incoming queries and issues related to Zenith customer applications. Zenith is a team of Workers'' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer.
Schaumburg, IllinoisToday
This role is responsible for providing all phases of external and internal customer service to support existing EDI (Electronic Data Interchange) customers and sales team partners, and interact with all functional departments within the business. Our international network extends to 28 countries, with headquarters in the United Kingdom and includes 14 manufacturing facilities, 24 distribution centers and 33 sales & service centers.
Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
p>While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Customer Service Specialist in Urbana, Illinois, to support our fast-growing Voice (MSS) division.
This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.