NewAccounts Receivable Specialist JobotAccounts Receivable SpecialistColumbia, MD$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewEntry Level Accounting Specialist JobotEntry Level Accounting SpecialistColumbia, MD$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewSenior BAS/HVAC Controls Specialist JobotSenior BAS/HVAC Controls SpecialistBaltimore, MD$47–$64 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Knowledge of 1 or more major BAS/Controls platforms, including but not limited to: Johnson Controls, Tridium Niagara, Siemens, Schneider Electric, Reliable Controls, Automated Logic, Distech, Delta Controls, or other.
NewStaff Accountant | AIA Billing Specialist JobotStaff Accountant | AIA Billing SpecialistJessup, MD$60,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This position offers hands-on exposure to multiple areas of accounting, including accounts receivable, accounts payable, collections, account reconciliations, invoicing, vendor management, and AIA billing.
Acquisition Specialist, Junior Bowhead / UIC Technical ServicesAcquisition Specialist, JuniorPatuxent River, MDSupports the development of program acquisition documentation such as Acquisition Plans (AP), Acquisition Strategy Reports (ASR), Procurement Initiation Document (PID), SOW, funding documents, CDRLs, and Acquisition Program Baseline Agreements (APBA). Attends, participates, supports, analyzes, provides input, develops, prepares and reports on briefs, point papers, reports, correspondence, meetings, conferences, and review boards.
Acquisition Specialist, Journeyman Bowhead / UIC Technical ServicesAcquisition Specialist, JourneymanPatuxent River, MDAttends, participates, supports, analyzes, provides input, develops, prepares and reports on briefs, point papers, reports, correspondence, meetings, conferences, and review boards. Bowhead is excited to announce our return to PMA‑275, supporting the V‑22 Osprey through the newly awarded Program/Project Management Technical Support Services contract.
Program Management Specialist, Program Manager, Senior Bowhead / UIC Technical ServicesProgram Management Specialist, Program Manager, SeniorPatuxent River, MDThis individual must have direct experience supporting the corporate operations for a major Legislative or Department of Defense (DoD) Echelon Command / Secretariat; past experience supporting a Navy or Marine Corps Command Element preferred. A BS or BA degree in Business Administration, Management or other relevant technical discipline is required in addition to at least six (6+) years of professional experience in an office operation or managment support contract.
Program Management Specialist, Project Manager, Senior Bowhead / UIC Technical ServicesProgram Management Specialist, Project Manager, SeniorPatuxent River, MDExperience performing complex evaluations of existing procedures, processes, communication techniques, models, and/or systems related to management problems for the corporate operations for a major Legislative or Department of Defense (DoD) Echelon Command / Secretariat; past experience supporting a Navy or Marine Corps Command Element preferred. Job duties will include, but not be limited to: Ensure project procedures and controls are followed, manage manning and staffing project efforts, and lead problem resolution efforts.
Billing Specialist Sparks GroupBilling SpecialistBethesda, MD$34–$39 / hourThe ideal candidate has a bachelors degree and 2 years of Billing experience in Costpoint, strong knowledge around various contract types (cost plus, time and materials, and fixed price contracts, etc) and strong Excel skills. Collaborate cross-functionally with project managers, internal finance teams (AP, Payroll), and external stakeholders (COs, CORs) to validate billable costs, track funding, and resolve billing discrepancies.
NewRegional Sr Integrated Marketing Specialist Lennar CorporationRegional Sr Integrated Marketing SpecialistColumbia, MD$67,400–$84,300 / yearThis role will serve as the strategic link between division presidents, regional marketing leaders, sales executives, corporate digital marketing functions and local division field teams, ensuring divisional sales goals are met with alignment across digital advertising, content, events, field marketing, and partner initiatives. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
NewPersonal Trainer - Stretch & Recovery Specialist Onelife FitnessPersonal Trainer - Stretch & Recovery SpecialistAnnapolis, MDSee Onelife Fitness Terms & Conditions at https://careers.onelifefitness.com/us/en/terms-of-use and Privacy Policy at https://careers.onelifefitness.com/us/en/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. As a Stretch & Recovery Specialist, you’ll empower members to move, perform, and recover at their best by delivering individualized stretch, mobility, and recovery sessions in a supportive, results-driven environment.
Compliance Specialist DonaldsonCompliance SpecialistSilver Spring, MD$28.25–$31.25 / hourFull timeThis role is a great fit for someone who has affordable housing compliance experience, enjoys working with residents, and can balance detailed administrative work with warm, professional customer service. Donaldson is a leader in multifamily property management, creating apartment communities that residents are proud to call home and workplaces where employees can build rewarding careers.
Seasonal Repair Specialist SafeliteSeasonal Repair SpecialistCabin John, MD$25Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Sr. Application Specialist Keller North America, Inc.Sr. Application SpecialistHanover, MD$84,000–$107,000 / yearThis role serves as a subject matter expert and liaison between HR, IT, and business stakeholders to ensure HR systems meet organizational needs and support strategic initiatives. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
Administrative Specialist BERING STRAITS CONSTRUCTION SOLUTIONS LLAdministrative SpecialistBelcamp, MDAdditionally, our sister companies—Eagle Eye Electric, LLC, Bering Straits Technical Services, LLC, and Stampede Ventures, LLC—are established general contractors with proven records of success. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Program Specialist – International Science/Science Director Cherokee Nation BusinessesProgram Specialist – International Science/Science DirectorAnnapolis, MDReporting & Communications: Collect, consolidate, and distribute regular and ad hoc ISP reports, including Science Director Reports (weekly, bi-weekly, monthly), GTAR (weekly), CNR Highlights, newsletters (e.g., China Corner, Outlook Outback), ONR Global Magazine inputs (quarterly), and the ONR Global Prospectus (annually). Based in Arlington, VA, this role supports the International Science Program Manager (ISPM) and Science Director Program Manager by enabling the planning and execution of internationally focused S&T engagements, program operations, and communications.
Billing Specialist Roadsafe Traffic SystemsBilling SpecialistUpper Marlboro, MD$26–$30 / hourManaging the company’s cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies.
Administrative Specialist Roadsafe Traffic SystemsAdministrative SpecialistUpper Marlboro, MD$26–$30 / hourManaging the company’s cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies.
Repair Specialist SafeliteRepair SpecialistFrederick, MD$22.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Peak Seasonal Repair Specialist SafelitePeak Seasonal Repair SpecialistFrederick, MD$22.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Residential HVAC Sales Specialist ARS-Rescue RooterResidential HVAC Sales SpecialistFrederick, MD$150,000–$300,000Join American Residential Services (ARS) , the nation’s largest provider of residential HVAC, plumbing, and electrical services , with over 7,000 team members and more than 45 years of experience delivering trusted home comfort solutions to customers across the country. Responsibilities: As a Comfort Advisor / In-Home HVAC Sales Representative , you will meet with homeowners to evaluate their current heating and cooling systems and present customized replacement solutions.
NewOutside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Regional Sr Integrated Marketing Specialist Lennar HomesRegional Sr Integrated Marketing SpecialistColumbia, MD$67,400–$84,300 / yearFull timeThis role will serve as the strategic link between division presidents, regional marketing leaders, sales executives, corporate digital marketing functions and local division field teams, ensuring divisional sales goals are met with alignment across digital advertising, content, events, field marketing, and partner initiatives. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
NewTraveling Compliance Specialist (C&L - Affordable Housing Programs) Pratum CompaniesTraveling Compliance Specialist (C&L - Affordable Housing Programs)Gaithersburg, MDRemote$25–$30 / hourFull timeThis role is non-exempt and has an anticipated hourly pay range of $25.00-$30.00/hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. Must have a minimum three (3) years recertification experience with a preference for professional certification(s) such as Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or any of the industry HUD and LIHTC designations required- Section 8 or Public Housing is acceptable.
Traveling Recertification Specialist (C&L - Affordable Housing Compliance) Pratum CompaniesTraveling Recertification Specialist (C&L - Affordable Housing Compliance)Gaithersburg, MDRemote$22–$26 / hourFull timeAlthough the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement , - This role will require travel nationwide to support third party management clients, as well as supporting Pratum's portfolio within the Washington DC Metropolitan area, including Virginia and Maryland are primarily be where support is needed, such that reliable transportation for regional travel is a requirement, overnight and multi-day travel to any state for operational coverage is a requirement of the role. This role is non-exempt and has an anticipated hourly pay range of $22-$26/hour (~$45k-54k annually) for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Product Sales Specialist Synerfac Technical StaffingProduct Sales SpecialistFrederick, MD$65,000–$80,000 / yearBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Travel to different client sites and serve as the primary point of contact for assigned customer accounts.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Customer Service Specialist - Logistics Ultimate Staffing ServicesCustomer Service Specialist - LogisticsMiddle River, Maryland$17–$19 / hourWe are seeking a reliable and customer‑focused Customer Service Representative to support day‑to‑day operations in a fast‑paced logistics and delivery environment. This role plays a key part in ensuring smooth communication between customers, drivers, and internal teams.
Customer Service Specialist Sodexo SACustomer Service SpecialistTowson, MD$17–$17.50 / hourLocation: GREATER BALTIMORE MEDICAL CENTER - 32003005 Workdays/shifts: Varying shifts, days/hours (open availability preferred). We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
CS Specialist 1 - Customer Service Center WesBanco IncCS Specialist 1 - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
Marina Customer Service Specialist - Annapolis Landing Marina Acme Marina Management LLCMarina Customer Service Specialist - Annapolis Landing MarinaAnnapolis, Maryland$18–$22The Customer Service Specialist is responsible for reception desk and duties such as answering phones, greeting customers and visitors during normal business hours as well as supporting the General Manager with correspondence, contracts and billings. Answer phones, general office responsibilities include maintenance of the postage machine, distributing incoming and outgoing faxes, maintaining sales files, office equipment and ordering office supplies.
Customer Service Specialist Ameritech ConstructionCustomer Service SpecialistLexington Park, MD$1,000–$1,600 / weekWe also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects. - Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof).
NewLearning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions GroupLearning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
NewCustomer Service Specialist ASR Group International IncCustomer Service SpecialistBaltimore, MD$47,500–$79,500 / yearAs a Customer Service Specialist, you are the main point of contact for customer orders, inquiries and you assist our customers by being a liaison between Customer Service, Sales and Supply Chain to enter orders or respond to inquiries per our assigned Key Performance Metrics and communicates Service Level Agreements. The Customer Service Specialist is an entry level or early in career Customer Service or Supply Chain professional who supports team initiatives through upholding the organization Vision & Strategy while exemplifying professionalism in all aspects of their role.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Germantown, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
NewCustomer Service Specialist Sherwin-Williams CoCustomer Service SpecialistGaithersburg, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Multi-Location Customer Service Specialist Sherwin-Williams CoMulti-Location Customer Service SpecialistSalisbury, MDThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Patient Customer Service Specialist Globus MedicalPatient Customer Service SpecialistColumbia, MarylandAssists patients in the resolution of the accounts, including processing payments by phone, setting up payment plans, filing appeals, and providing information to patients regarding intraoperative monitoring (IOM) services. IOM technology gives those in the operating room real-time insight into the nervous system, which can help surgeons reduce surgical risk by providing critical information and alerts throughout the procedure.
Lab Customer Service Specialist Greater Baltimore Medical CenterLab Customer Service SpecialistTowson, MD$17.30–$25.11 / hourEducation: HS; Additional college preparation in the biological and/or laboratory sciences is preferred Experience: 6 months of specimen processing/phlebotomy training or related experience Skills: • Knowledge of medical terminology and insurance coverage and billing Knowledge of problem resolution strategies for customer service matters Excellent skill in Customer Service techniques • Skill in Lab Information System and other computer applications • Ability to type quickly and accurately • Ability to listen attentively and analyze problem with accuracy • Ability to prioritize work, pay attention to detail and multi-task • Skill in oral and written communication. Under limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in efficient utilization of laboratory services.
NewCustomer Service Specialist - Capitol Heights, MD (20743) Globe Life AIL - McQuade OrganizationCustomer Service Specialist - Capitol Heights, MD (20743)Capitol Heights, MDRemoteFull timeThe McQuade Agency, a top-performing partner of Globe Life (NYSE: GL) , provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating , we offer stability, growth, and an unmatched team culture.
NewLab Customer Service Specialist - Day Shift - Full-Time GilchristLab Customer Service Specialist - Day Shift - Full-TimeBaltimore, MD$17.30–$25.11 / hourUnder limited supervision, provides customers with high quality services during registration and order entry and during communication of test and other pertinent information that would aid in efficient utilization of laboratory services. High school diploma; additional college preparation in the biological and/or laboratory sciences is preferred.
Customer Service Specialist - TS/SCI w/Poly GD Information TechnologyCustomer Service Specialist - TS/SCI w/PolyAnnapolis JunctionTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Our work depends on Customer Service Analyst Associate joining our team to provide support via the telephone, chat, and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues.
NewCustomer Service / Travel Specialists HB TravelsCustomer Service / Travel SpecialistsBaltimore, MDIn this remote role, you'll provide outstanding supportto clients while helping them plan, book, and enjoy seamless travel experiences. Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance.
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementMD$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Patient Customer Service Specialist NuVasive Clinical Services MonitoringPatient Customer Service SpecialistColumbia, MarylandNuVasive Clinical Services, a subsidiary of Globus Medical Inc., is a leading provider of intraoperative neuromonitoring (IOM) services to surgeons and healthcare facilities, through the acquisitions of Impulse Monitoring, Biotronic NeuroNetwork, Safe Passage, and others. Assists patients in the resolution of the accounts, including processing payments by phone, setting up payment plans, filing appeals, and providing information to patients regarding intraoperative monitoring (IOM) services.
NewHydraulics Recon Specialist Service & Customer Champion Carter MachineryHydraulics Recon Specialist Service & Customer ChampionBaltimore, MDCarter Machinery in Baltimore, MD is seeking a Hydraulics Recon Service Advisor to coordinate service information and updates with customers while repairs are in progress. The role requires strong communication, exceptional customer service, and the ability to multitask across multiple repair events.
Entry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
102 - Lake - Customer Service Representative First United Corporation102 - Lake - Customer Service RepresentativeMcHenry, MDRefers customers requiring loan or deposit account servicing, inquiries about bank products and services, or opening new accounts to the branch Relationship Advisor, Community Office Manager, or appropriate business line specialist. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness, and the banks compliance with all regulatory requirements (e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.).