Interacts with billing office, physicians, IT and hospital personnel to resolve medical record issues by serving as a resource of expertise on record management to staff, other departments, physicians and others for Methodist Hospital and Jennie Ed Hospital. Responsibilities include staff supervision for the HIM area with oversight of the EHR maintenance and timely record completion, security, quality, data reporting, form creation, archival prepping, scanning, ROI processes and ensuring efficient, productive and high quality system operations.