IT Field Support Technician Cellular SalesIT Field Support TechnicianRosedale, MD$23–$33 / hourTeamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Customer Success Specialist The Cooper Companies IncCustomer Success SpecialistRockville, MD$67,000–$80,000 / yearPerforms as a liaison between DEB USA Medical Review Team and partner clinics to determine eligibility of applicant Refund Plans (Assured Refund and Multi Egg Lot Refund Plan) and acts as a liaison between DEB USA Refund Plans Team and Family Building Consults regarding clients enrolled in Refund Plans. Diligently partners with the client and clinic to increase speed to final match and acts as a liaison between the clinics and medical reviewer and to DEB USA Quality team to identify poor performing egg lots or high euploid super donors.
Account Servicing Representative I UGA FinanceAccount Servicing Representative IParkville, MarylandJob Summary: The Account Servicing Representative I will handle all aspects of inbound and outbound customer calls in a professional and efficient manner for the purpose of resolving customer concerns and verifying consumer information. Effectively transfer misdirected customer requests to an appropriate party and contribute ideas on ways to resolve problems to better serve the customer.
NewGTM Lead/ Principal Enablement & Customer Success Manager (AI Platform) PeopleNTech LLCGTM Lead/ Principal Enablement & Customer Success Manager (AI Platform)Alexandria, VAIn this role, you will lead platform launches, onboarding, workshops, service tiers, office hours, stakeholder engagement, health reporting, and scalable enablement to ensure our enterprise customers successfully integrate our technology into their workflows. Enterprise GTM & Customer Success: Proven track record of managing large-scale, complex enterprise customer accounts or driving technical enablement in a B2B SaaS environment.
Field Support Technician Thales SAField Support TechnicianArlington, VARemoteInterface with appropriate company HQ resources as needed, including VP/Director/CEO/CTO/COO for Presales; Director of Technical Integration and Services, Systems Engineering, and NPI Lead for Technical Support; and Director of Customer Care for Customer Care/Support. Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following: Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance.
Enterprise SharePoint Services Representative Q2ImpactEnterprise SharePoint Services RepresentativeWashington, District of ColumbiaPosition Overview: The Enterprise SharePoint Services Representative (ESSR) will serve as a technical and functional expert for SharePoint Online and Microsoft 365, supporting the architecture, configuration, and day‑to‑day sustainment of the National Guard Bureau (NGB) Knowledge Management System (KMS). Develop automated workflows using Power Automate to streamline content ingestion, approvals, lifecycle management, and archival processes.
Travel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistBaltimore, MDRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Customer Service Representative (Temporary) Metropolis TechnologiesCustomer Service Representative (Temporary)ALEXANDRIA, VirginiaPart timeResponsibilities: The Customer Service Representative ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
NewBilingual Customer Service Representative ASRC Federal Holding CompanyBilingual Customer Service RepresentativeWashington, DCHandle telephone calls courteously and efficiently using proper telephone etiquette, including but not limited to the following: prepare for incoming calls; speak clearly and properly; listen when taking incoming calls; be sensitive to the needs and moods of callers; deal with irate callers; screen calls effectively; give accurate information; transfer calls appropriately; take complete and accurate messages; conclude a call courteously; handle high volume calls expertly. Agile Decision Sciences, a wholly owned subsidiary of ASRC Federal, is seeking a Bilingual (fluency with Spanish) Customer Service Representative with call center/contact center experience to join our team in support of the DOT government agency National Highway Traffic Safety Administration (NHTSA) Hotline.
Customer Service Representative FASTSIGNSCustomer Service RepresentativeWashington, DCAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Service Representative FASTSIGNS #480101Customer Service RepresentativeWashington, DCFull timeAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Enterprise Sharepoint Services Representative Q2ImpactEnterprise Sharepoint Services RepresentativeWashington, DCPosition Overview: The Enterprise SharePoint Services Representative (ESSR) will serve as a technical and functional expert for SharePoint Online and Microsoft 365, supporting the architecture, configuration, and day‑to‑day sustainment of the National Guard Bureau (NGB) Knowledge Management System (KMS). Develop automated workflows using Power Automate to streamline content ingestion, approvals, lifecycle management, and archival processes.
Customer Care Advisor (Intellectual Property) Clarivate PlcCustomer Care Advisor (Intellectual Property)Alexandria, VA$44,000–$55,000 / yearActs as a first point of contact and provides verbal and written response to customer inquiries via multiple communication channels (phone, email, chat) utilizing the Customer Relationship Management (CRM) and/or IT Service Management (ITSM) system, ensuring that customer inquiries are handled correctly and follow all processes, procedures and best practices. As the initial point of contact, you will address customer queries, troubleshoot common issues, and assist customers in resolving problems related to Clarivate's products or services.
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterBowie, MD$17.65–$20 / hourWesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices.
NewCustomer Service Representative I - Business Operations Washington University in St LouisCustomer Service Representative I - Business OperationsWashingtonGuided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.
Customer Service Representative - State Farm Agent Team Member Gail Bugg - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNottingham, MDRemoteFull timeAs a Customer Sales and Service Representative with Agent Gail B Moody, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative Capital Bancorp IncCustomer Service RepresentativeRockville, MD$18.39–$24.03 / hourWe offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.
NewDealer Rental Associate and Customer Service Representative Ourisman KiaDealer Rental Associate and Customer Service RepresentativeChantilly, VirginiaManage the loaner fleet –Make sure that loaners are clean, prepped, and generate loaner vehicle agreements for customers. Previous dealership or customer service experience is a plus, but not required – we will train the right person!
Customer Service Representative - Driving Metropolis TechnologiesCustomer Service Representative - DrivingDULLES, Virginia$19–$26 / hourFull timeTomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.