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Customer Support Jobs in Auburndale, MA

Jobs

Reception Desk Representative, Radiology (Per diem) Beth Israel Lahey Health

Boston, Massachusetts

$20.50–$27.59 / hour

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel.

22 days ago

Operating Room Support Services Supervisor Lowell General Hospital

Boston, MA

$47,924.24–$59,894.75 / year

In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. Responsibilities that typically include: Setting day-to-day operational objectives for team, problems faced may be difficult but typically are not complex, and ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

30+ days ago

Customer Service Rep Valence

Lawrence, MA

$22–$24 / hour

Review the MRP system to ensure customer order due dates are in line with required delivery dates Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame Communicate with customers on any additional blue prints, drawings, or other items needed for processing Coordinate with production on obtaining ECD's for orders Prepare orders in ship out or other areas as needed Develop daily reports on orders and communicate with production Other duties as assigned. • Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.

19 days ago

Senior Customer Success Specialist - Healthcare Wolters Kluwer N.V.

Waltham, MA

$78,400–$136,950 / year

This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). They ensure customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.

4 days ago

Customer Success Manager - Healthcare Wolters Kluwer

Waltham, MA

$98,500–$172,700 / year

This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). The Customer Success Engagement Manager is part of a regionally organized account team that spans both Customer Success and Sales to ensure strategic customer relationships are established and strengthened, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.

30+ days ago

GI Patient Service Representative Beth Israel Lahey Health

Boston, Massachusetts

$20.50–$27.59 / hour

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

30+ days ago

Patient Service Representative - Radiology Beth Israel Lahey Health

Boston, Massachusetts

$20.50–$27.59 / hour

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

30+ days ago

Patient Service Representative-OBGYN Beth Israel Lahey Health

Boston, Massachusetts

Remote

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

11 days ago

Support Services Knowledge Manager Lahey Hospital and Medical Center

$85,010–$114,412 / year

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

30+ days ago

Guest Services Representative CoralTree Hospitality

Boston, MA

The Guest Services Representative (GSR) plays a key role in creating exceptional guest experiences and serves as one of the primary points of contact throughout a guest''s stay. Monitor the security of the hotel lobby and entrance areas and communicate concerns to the Guest Services Manager on Duty and Security team members as needed.

5 days ago

Guest Services Representative Seaport Hotel

Boston, Massachusetts

Full time

Overview: The Guest Services Representative (GSR) plays a key role in creating exceptional guest experiences and serves as one of the primary points of contact throughout a guest's stay. Monitor the security of the hotel lobby and entrance areas and communicate concerns to the Guest Services Manager on Duty and Security team members as needed.

7 days ago

Retail Sales Associate, Full Time (Customer Operations) - Fashion Crossing The Gap Inc

North Attleborough, MA

$16.50–$17 / hour

A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty.

30+ days ago

Retail Sales Associate, Full Time (Customer Operations) - Wrentham Villg Prem The Gap Inc

Wrentham, MA

$17.50–$18 / hour

3 days ago

Customer Success Manager Salary.com

Waltham, MA

Full time
Quick Apply

Relationship management; serve as the primary point of contact for assigned clients, build trust and long-term rapport Issue resolution; capture client feedback and resolve issues in a timely and professional manner; collaborate and coordinate with internal teams to resolve concernsRenewals and retention; proactively check-in with accounts to ensure usage and adoption, as well as identify at risk accountsUpsell/cross-sell; identify and close opportunities to expand the Salary.com footprintAccount health and adoption; ensure clients are well versed in the Salary.com offerings and new/future product enhancementsReporting and reviews; run periodic business reviews to showcase delivered value and align on client goalsWork collaboratively with peers to share best practices and strengthen our overall success strategyCultivate references, case studies, and referrals from happy customers Provide product feedback and feature requests back to Product ManagementAbout You. Bachelor's DegreeMinimum of 2 years' customer-facing experience supporting HCM productsExcellent communication and interpersonal skills Ability to build relationships and rapport; customer focusedProactive; strong problem solverData fluent and analytical Solid business acumen; aligning product to client KPIsHighly organized; ability to manage multiple projects and prioritiesSkilled in negotiation and objection handlingExceptional cross-functional coordination; ability to work collaboratively across departmentsSalary.com

30+ days ago

Customer Success Manager, Talent Management Salary.com

Waltham, MA

Full time
Quick Apply

21 days ago

Medical Service Representative Edward M. Kennedy Community Health Center, Inc.

Framingham, MA

$18–$20 / hour

Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records. This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties.

30+ days ago

Medical Service Representative II Edward M. Kennedy Community Health Center, Inc.

Worcester, MA

$18–$20 / hour

Essential Functions: Greet and check in patients according to department protocols: verify identity, demographics, and insurance information; refer to a Health Benefit Advisor for invalid insurance; collect fees and maintain financial records. This team member is responsible for reception in our Primary Care Department, all functions of check-in and certain sites check-out, new patient registration, insurance verification, data entry and clerical duties.

30+ days ago

Support Services Knowledge Manager Beth Israel Lahey Health

Boston, Massachusetts

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

30+ days ago

Overnight Member Services Representative Planet Fitness

Malden, Massachusetts

$18–$22 / hour

Job Summary The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

30+ days ago

Customer Care Consultant Jushi

Tyngsborough, Massachusetts

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

21 days ago

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Customer Support Jobs in Auburndale, MA

Reception Desk Representative, Radiology (Per diem) Beth Israel Lahey Health

Operating Room Support Services Supervisor Lowell General Hospital

Customer Service Rep Valence

Senior Customer Success Specialist - Healthcare Wolters Kluwer N.V.

Customer Success Manager - Healthcare Wolters Kluwer

GI Patient Service Representative Beth Israel Lahey Health

Patient Service Representative - Radiology Beth Israel Lahey Health

Patient Service Representative-OBGYN Beth Israel Lahey Health

Support Services Knowledge Manager Lahey Hospital and Medical Center

Guest Services Representative CoralTree Hospitality

Guest Services Representative Seaport Hotel

Retail Sales Associate, Full Time (Customer Operations) - Fashion Crossing The Gap Inc

Retail Sales Associate, Full Time (Customer Operations) - Wrentham Villg Prem The Gap Inc

Customer Success Manager Salary.com

Customer Success Manager, Talent Management Salary.com

Medical Service Representative Edward M. Kennedy Community Health Center, Inc.

Medical Service Representative II Edward M. Kennedy Community Health Center, Inc.

Support Services Knowledge Manager Beth Israel Lahey Health

Overnight Member Services Representative Planet Fitness

Customer Care Consultant Jushi

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