5,031 Results for

Customer Support Jobs in Burlington, MA

Jobs

Patient Experience Representative - Immunology Boston Children's Hospital

Boston, MA

As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. Key responsibilities: Patient Encounter Management: Providing positive and effective customer service that supports unit operations.

1 day ago

Patient Service Representative Forefront Dermatology

Woburn, Massachusetts

$19–$21 / hour
Full time

The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training.

30+ days ago

Direct Sales Representative (B2B Sales) - Boston, MA Universal Energy Solutions

Boston, MA

$55,000–$90,000 / year
Quick Apply

As a Direct Sales Representative , you’ll work directly with local business owners to review their electricity and natural gas supply plans, introduce competitive supplier options, and recommend solutions that fit their business needs. Many of our top performers started in restaurants, retail, hospitality, customer service, athletics, or other customer-facing roles where they learned how to communicate, solve problems, and build relationships.

30+ days ago

Outside Sales Representative - Business Development Haun Welding Supply

Boston, MA

As an Outside Sales & Business Development Representative, you'll build and maintain relationships with new and existing customers, identify growth opportunities, and represent our company in the field. At Haun Welding Supply & Specialty Gases, we've been proudly supporting customers across New York and the Northeast since 1958 - delivering quality, safety, and service you can depend on.

22 days ago

IT Support Technician WideOpenWest

Nashua, New Hampshire

Independently resolve technical issues via Email, phone, remote console, onsite, and ticketing system, including installation, moves, troubleshooting, and upgrading physical hardware. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway.

18 days ago

Part Time Guest Service Representative-Hyatt House CMC Hotels

Cambridge, MA

Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

27 days ago

Front Desk/Guest Service Representative CMC Hotels

Cambridge, MA

22 days ago

GC Retail Seasonal Support Store 554 NEW Guitar Center Inc

Millbury, MA

As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner.

23 days ago

GC Retail Seasonal Support Store 510 Guitar Center

Nashua, NH

Part time
Quick Apply

As our Seasonal Support, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. Interpersonal Communication : Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner.

5 days ago

Reservation Support Agent – Remote Remote Careers

Hopedale, Massachusetts

Remote

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support. If you're organized and enjoy helping customers coordinate reservations, we encourage you to apply for the Reservation Support Agent opportunity.

7 days ago

Technical Support Technician The Ascent Group, Inc

Marlborough, MA

$22.54–$29.87 / hour
Quick Apply

This role will provide remote and field support, troubleshoot equipment, train customers, and work with engineering on technical issues and product improvements. We are seeking an experienced Technical Support Specialist to support industrial laser systems and customers.

20 days ago

Customer Success Manager Definitive Healthcare, US

Framingham, MA

$65,000–$123,000 / year

In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

30+ days ago

Patient Experience Representative - Adolescent Medicine Boston Children's Hospital

Boston, MA

$19.83–$29.49 / hour

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

4 days ago

Parking Service Monitor I Harvard University

Boston, MA

$22–$23 / hour

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise.

18 days ago

Administrative Assistant II, Student Support Services - Middlesex Community College Middlesex Community College

Bedford, MA

General Summary: The Administrative Assistant II provides comprehensive administrative, operational, and customer service support for Student Support Services, includi. Location: Bedford, MA Category: Full-time Staff Job Type: Full-time Posted On: Thu Sep 24 2026 Job Description: Title: Administrative Assistant II.

18 days ago

Patient Access Representative NeighborHealth Corp

$18–$25 / hour

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

30+ days ago

Senior Project Manager Consigli

Milford, MA

$152,000–$211,000 / year

The Senior Project Manager (SPM) will be assigned to large complex projects or multiple projects and will serve as the main point of contact and corporate representative for all project stakeholders including Owners, OPM's, developers, architects, engineers and subcontractors. Additional proficiencies shall include cost management software (Timberline, Sage preferred), scheduling software (Primavera P6 preferred) and construction management software (Procore preferred).

30+ days ago

Contact Center Operator - Boston Children's Service Response Ctr Aramark

Waltham, MA

Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.

26 days ago

Office Administrative and Customer Support - Service Support Representative Mindlance

Cambridge, MA

Quick Apply

Support laboratory relocation projects by coordinating across Facilities, laboratory teams, vendors, and other stakeholders to ensure activities are completed on schedule. " Follow established and approved procedures for high-dollar repairs, including issuing required purchase orders or authorization numbers, monitoring progress and ensuring appropriate follow-up through completion.

26 days ago

Customer Support Specialist - 30-35Hrs Eastern Bank

Wakefield, MA

Customer Support Specialist II & III: Is able to independently handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions to minimize risk to both the bank and the customer. Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times).

28 days ago

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Customer Support Jobs in Burlington, MA

Patient Experience Representative - Immunology Boston Children's Hospital

Patient Service Representative Forefront Dermatology

Direct Sales Representative (B2B Sales) - Boston, MA Universal Energy Solutions

Outside Sales Representative - Business Development Haun Welding Supply

IT Support Technician WideOpenWest

Part Time Guest Service Representative-Hyatt House CMC Hotels

Front Desk/Guest Service Representative CMC Hotels

GC Retail Seasonal Support Store 554 NEW Guitar Center Inc

GC Retail Seasonal Support Store 510 Guitar Center

Reservation Support Agent – Remote Remote Careers

Technical Support Technician The Ascent Group, Inc

Customer Success Manager Definitive Healthcare, US

Patient Experience Representative - Adolescent Medicine Boston Children's Hospital

Parking Service Monitor I Harvard University

Administrative Assistant II, Student Support Services - Middlesex Community College Middlesex Community College

Patient Access Representative NeighborHealth Corp

Senior Project Manager Consigli

Contact Center Operator - Boston Children's Service Response Ctr Aramark

Office Administrative and Customer Support - Service Support Representative Mindlance

Customer Support Specialist - 30-35Hrs Eastern Bank

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